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Ginger Hotel Guwahati

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215 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Bangalore
Reviewed 5 July 2014

I visited Guwahati on a business trip and had a short stay at this hotel. The hotel had a decent welcoming reception ambiance, however, the Reception Desk did not show any professionalism. They were cold in their response and I had to ask a lot of questions to get my way. I felt it more like a self service. There...

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Helpful?
1Thank RejoyJohn
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, Apologies! We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. Our management team will take appropriate action on this matter. We will keep you posted about the same. We are sorry to hear your dissatisfaction, regarding the behaviour of the hotel’s front desk staff. We sincerely regret the inconvenience caused to you...

Bhubaneswar
Reviewed 13 June 2014

The book done was smooth on Cleartrip.As expected the stay was also great and fun.Will recommend Ginger Hotel and Cleartrip.Though the hotel is bit far from the airport, but the brand guarantees a comfortable stay.Food was also good.

Review collected in partnership with Cleartrip
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Helpful?
1Thank Gaganchand R
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger...

Kozhikode, India
Reviewed 5 June 2014

The reason to choose ginger is to get better service. We stayed there on a February month. Their service is very bad. Rooms are very small and a/c was not working properly. Hotel is very far from city. They will charge for even a bath soap instead of complementry. I will not recommend this hotel to anybody...

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Helpful?
1Thank Abdu986
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, Apologies! We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. Our management team will take appropriate action on this matter. We will keep you posted about the same. We are sorry to hear about your dissatisfaction regarding the size of the room. We have been working on the new room concept which...

Kolkata
Reviewed 28 May 2014

Good hotel for a short visit and night stay for a single or couple. Double rooms are not that roomy. However rooms are well kept and maintained. Food is also good and value for money. Reception staff was courteous and we were attended well. Fast checkin and checkout.

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Helpful?
1Thank Samik C
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger...

Mumbai
Reviewed 27 May 2014

I stayed here in February for a wedding and would say my experience was just about ok. The wedding arrangements and food for wedding was good. The restaurant in the hotel serves good food. Cleanliness is below average. Though we checked in late the room provided to me was not cleaned by house keeping so i Was given a different...

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Helpful?
1Thank dmiki9
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, Apologies for the inconvenience caused. We genuinely regret the trouble caused to you during your recent stay at Ginger Guwahati. Our team will take appropriate actions on this matter, keeping you posted regarding the same. We understand that you were dissatisfied with the overall cleanliness of the room and toilet. Your feedback has been shared with the Housekeeping...

Mumbai (Bombay), India
Reviewed 12 May 2014

Good for short stay..... Be ready to book a car on rent if you have to travel to the main city or you may take a free drop to Sixth Sense area(complementary service from hotel ) where you get an auto rickshaw and bargain for the lowest bid. The hotel is away from the main commercial area so you have...

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Helpful?
Thank Raheemanva
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger...

Bengaluru, India
Reviewed 9 May 2014

This is a functional hotel but very far away from the airport. Does not have any restaurant or life nearby. Cosy and comfortable for a night stay but in my case, I ended having a swarm of bugs coming out close to midnight which we had to sleep through. In our second stay, we were in a different room and...

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Helpful?
Thank Chandrashekar S
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback and concerns. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. We are sorry to hear your dissatisfaction, with the location of the hotel. With regards to your feedback on bugs in the...

Kolkata
Reviewed 2 May 2014

The Reception Staffs should very authentic and descent to give the answer. the people comes to stay here not the people of Guwahati . they r from out side of the Guwahati or Assam. So they even not know what is the procedure of your hotel when the incumbent is 1st timer. So u have to show or guide them...

Review collected in partnership with Cleartrip
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Helpful?
Thank Samir S
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback and concerns. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. We are sorry to hear your dissatisfaction, regarding the reception staff and hotel’s self service policy. We sincerely regret that the hotel...

Reviewed 20 April 2014

It was my 1st time at ginger.the receptionist seemed cold n indifferent followed by a rude" carry your own baggage" Apart from the awesome location, I wouldn't stay there again. The room smelled damp.I checked out within 10 minutes n I haven't been refunded yet despite assurance that 50 percent would be refunded.

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Helpful?
1Thank Kemo L
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Mr. Kemo, We sincerely appreciate you taking time out and communicating with us. We note with deep regret that our services did not meet your expectation during your recent stay at Guwahati. We are sorry to hear your dissatisfaction, regarding the reception staff and the hotel’s self service policy. We sincerely regret that the hotel staff was not competent...

Delhi NCR
Reviewed 8 April 2014

Recently visited Guwahati on a business trip and decided to try out Ginger as I am a fan of the Ginger concept and have stayed in their Mumbai, Ahmedabad, Baroda, Bangalore hotels. While I stayed in Gateway Grandeur last time, this time I had little extra time to kill and I thought let me try Ginger as I am getting...

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Helpful?
Thank Vishmon
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. We are sorry to hear that your dissatisfaction regarding the bathroom tiles which has been taken up with the relevant department. We understand that...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Ginger Hotel Guwahati

Address: IHM Campus | VIP Road, Upper Hengrabari, Borbari, Guwahati 781036, India
Region: India > Assam > Guwahati
Price Range: $59 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ginger Hotel Guwahati 3*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Guwahati
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Questions & Answers

Here's what travellers have asked, with answers from Ginger Hotel Guwahati staff and other travellers.
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18 days ago

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Questions? Get answers from Ginger Hotel Guwahati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room is good.”
 of 5 bubbles md16resch11001, 18 Jan 2017 | Read review
“Rooms Facing the tennis court offer a good view”
 of 5 bubbles Ashutosh_19, 17 Jan 2017 | Read review
“All rooms are good.”
 of 5 bubbles Sadique_x_69, 16 Jan 2017 | Read review
“Twin size bed is view”
 of 5 bubbles 474India, 5 Jan 2017 | Read review
“Worship and like to see the Sun early in the morning, take east side rooms.”
  • East view from Room
 of 5 bubbles SagemSubhasish, 22 Aug 2016 | Read review
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