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Albatros Spa & Resort Hotel

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Albatros Spa & Resort Hotel
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863 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Stirling, United Kingdom
Reviewed 11 June 2015

good hotel but appears to be running on reduced budget with costs being applied to basic items such as Wi-Fi. Lobby bar always closed when advertised as open which was extremely inconvenient. Penny pinching was evident at every facility. Restaurant staff were trained to remove dinner plates the instant a person was finished ... sometimes even just before.

Review collected in partnership with Jet2holidays
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Helpful?
1Thank Charlie M
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you very much for reviewing your stay with us and we would like to apologise for letting you down and delivering a disappointing experience. We are sorry our restaurant staff stressed you in any way when removing the plates. Our restaurant manager is always present and would have loved to have the opportunity to make things right for you....

Berlin, Germany
Reviewed 8 June 2015

We are a couple and chose a standard street-view room of 17sqmts. Plus Points: ° Friendly service ° Room service is really well organised ° For standard rooms special lockers are given free of charge near to the reception ° Ambience is really good ° A small Refrigerator in the Cupboard ° Entertaining Programs like traditional greek music and dance,...

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Helpful?
1Thank BranStark
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you choosing to stay with us and for taking the time to share a detailed review of your experience with fellow travelers. Our team here work hard to ensure all guests have a pleasant stay and we are glad you found the staff helpful and friendly throughout your visit. We are delighted to read that you enjoyed the room...

Thessaloniki
Reviewed 4 June 2015

Stayed at the Albatros Hotel for 5 days in a Superior Room. Very clean, breakfast rich in diversity (could be somewhat better in quality), staff very helpful and friendly, very comfortable bed, parking in nearby streets relatively easy (I don't know if it still is during the June-August high-season). Why then the poor rating ? It is due to the...

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Helpful?
1Thank Ch.Ka.
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to offer this detailed review on your recent stay in our hotel. Our staff is honoured to be praised as helpful and friendly. We are happy that our rooms were clean, our beds were comfortable for you, parking was not an issue and breakfast buffet was satisfactory. Concerning the wifi, it is a pity...

Saxon, Switzerland
Reviewed 4 June 2015

The hotel is efficient and functional and well placed in the resort. to beach, shopping, public transport and lots of hire vehicles. The staff are top class and always smiling and attentive to your needs and multi lingual. More traditional Greek foods would be welcome on the food buffet. And the cook must learn how to improve the preparation of...

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Helpful?
4Thank jedph
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for reviewing your recent stay with us! Be sure we passed your compliments to our staff! All comments are important in our continuous effort to improve our service.

Heraklion, Greece
Reviewed 3 June 2015

Very good, cozy, and convenient hotel near the center of Hersonissos. Nearby bars and restaurants. Very good swimming pools. Includes swimming pool for kids. Includes playground for children. Meals are fine and of good variety. There is also some entertainment activity every night. Rooms are fine and clean.

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1Thank Xenophon2014
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

We are extremely grateful for your wonderful feedback. We are happy to learn how much you enjoyed your accommodation, our swimming pools, the meals in our restaurants and the evening entertainment. We look forward to welcoming you back in our hotel in the near future.

Birmingham
Reviewed 2 June 2015

The most endearing feature of the hotel has to be the staff. Every member of staff would greet you with a smile and help in anyway possible. The hotel itself was very clean and smart. We had a superior room overlooking the pool, which was kept very clean and was well proportioned. There was plenty of choice of different foods...

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Helpful?
1Thank bearstare
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you very much for submitting a detailed review of your recent stay at the Albatros Spa Resort Hotel in Chersonissos. We are delighted to learn that you had such an enjoyable stay with us. It is particularly pleasing to read that you felt our team tried to make you happy and they will be delighted to learn of their...

London, Canada
Reviewed 1 June 2015

Clean room, excellent location, wonderful food, friendly staff especially the front desk. They were very accommodating when we needed to eat breakfast ahead of normal hours and spent time helping us select tours. The onsite doctor was a bonus when the flight from Athens caused some ear issues too.

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1Thank John B
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so much for your amazing comments. All our team absolutely love looking after everyone they come into contact with and it is reviews like yours that makes it all worthwhile. We hope to welcome you back soon!

Darvel, United Kingdom
Reviewed 1 June 2015

We stayed at the Albatros 5-12 May, and opted for an upgraded room (well worth the extra) . Everything was as it should be in a well run hotel, good staff , accommodation, food, leisure facilities, and late checkout area .

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2Thank John G
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your review following your recent visit to Albatros Spa Resort Hotel. We are delighted to read that you found the accommodation, food and leaisure facilities to be excellent. We hope to welcome you back to our hotel in the future.

houston scotland
Reviewed 30 May 2015

We have just returned from a week's holiday at the Albatros. This is a great hotel with excellent staff who cannot do enough for you. The rooms are immaculate. The food in the hotel is very good with plenty of choice. I would highly recommend this hotel.

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1Thank LindaM39
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to post your feedback of your recent stay on TripAdvisor. We are pleased to read that you enjoyed your time with us, and we enjoyed reading all your positive comments. We hope to see you again soon!!

Stamford, United Kingdom
Reviewed 29 May 2015

This was alovely Hotel with beautiful rooms and Pool. Everywhere clean and well kept. My Daughter and I had a double room each and no Meals supplied though we did use the Restaurants a few times. We always take our own Tea and Coffee supplies as well as a Kettle each.Usually we have to sneak our milk into the 'mini-bar'...

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1Thank trevorthomas
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so much for taking the time to write a review about your stay here with us at the Albatros Spa Resort Hotel in Hersonissos. We are glad we had everything you needed and you liked our "fill the fridge" service, We really appreciate your comments as they really help us to understand how we are really doing. On...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Albatros Hotel is situated only 25 kilometres from Heraklion International Airport in the town of Hersonissos, a place which attracts thousands of visitors every summer. This family-owned and run resort hotel offers high quality standards in combination with traditional Cretan hospitality and a friendly atmosphere. The hotel is ideal both for leisure and business travelers. Located away from the hustle and bustle of the centre of the town, only a stone's throw from a long sandy beach with crystal clear water. ... more   less 

Additional Information about Albatros Spa & Resort Hotel

Address: Dedalou 1, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $72 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Albatros Spa & Resort Hotel 5*
Number of rooms: 206
Reservation Options:
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Also Known As:
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Hotel Style:
#7 Spa Hotel in Hersonissos
#9 Luxury Hotel in Hersonissos
#24 Family Hotel in Hersonissos
#25 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Albatros Spa & Resort Hotel staff and other travellers.
91 questions
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Questions? Get answers from Albatros Spa & Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Room.”
 of 5 bubbles H9005PTbrianb, 25 Oct 2016 | Read review
“if you can, spend the extra to have a superior room”
 of 5 bubbles kimb0638, 22 Oct 2016 | Read review
“High level and ocean side are quiet and superb.”
 of 5 bubbles guydastous12, 22 Oct 2016 | Read review
“Don't choose a pool side room unless you enjoy non stop music”
 of 5 bubbles lenb271, 21 Oct 2016 | Read review
“Ask for a superior room as i think the standard rooms could be in the old part of the hotel”
 of 5 bubbles patcree, 21 Oct 2016 | Read review
5 of 5