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Basecamp Hotel

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222 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Exeter, United Kingdom
Reviewed 2 weeks ago

We stayed at Basecamp for 5 nights with our 3 children ages 15,12 and 10 years. The hotel lived up to all expectations-and our family room really was perfect for our stay.The staff were really relaxed, friendly and sorted lots of trips for us.....we would LOVE to return sometime soon and really couldn't recommend Basecamp enough. Best place to stay...

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Helpful?
Thank carolinehart
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Dear guest. Great to hear that we made you feel like home in the Arctic, hope to see you back North at another time :) We appreciate the review at Tripadvisor!

Reviewed 3 December 2016 via mobile

What a great stay. We arrived in snow but over the next few days perfect weather with the lights going day and night. Basecamp was a unique place to stay situated in the heart of the town with unique trapper decor. The were great at arranging outings and suggested events in town that were on that weekend . The rooms...

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1Thank Karen P
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Dear Karen Thank you for the visit and great review, glad to hear that you had a wonderfull Svalbard experience.

Reviewed 27 November 2016 via mobile

This hotel exceeded my expectations in all aspects. It has a very special, cosy vibe and the room is like a wooden log cabin which is unique yet comfortable. What made my stay with my 3 other Singapore friends more memorable was the excellent staff in this hotel. Special compliments to Heidi who was truly a remarkable staff who went...

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Thank wyzz71
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Thank you for the review, we will make sure to pass the good words on to staff that makes your experience so unique! Welcome back to the Arctic at another occasion!

Auckland, New Zealand
Reviewed 27 November 2016 via mobile

The hotel is situated in a good location close to the shops, eating and drinking options and the supermarket. The museum is a 700 metre walk through town. The airport bus 75 NOK pp one way or 120 NOK pp return drops off and picks up from the front door. The hotel also has a great restaurant (Kroa) attached. The...

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Thank GaryandLesleyTravel
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Thank you for the review, we hope to see you back in the Arctic another time.

Fetsund, Norway
Reviewed 10 November 2016

Can a hotel make you, feel sorry that you left the arctic, check fly tickets to go back there when you have just arrived back home? Yes it can and its name is Basecamp hotel in Longyerabyen in Svalbard. Definitely the best ever! Excellent service, excellent and friendly staff, excellent breakfast and a door inside the hotel that brings you...

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2Thank yiannisbot
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Thank you so much for the review, we are happy to hear that Basecamp Hotel made you feel at home. Looking forward to welcome you back with us!

Israel
Reviewed 27 October 2016

We are 2 friends travelling in Svalbard, we stayed in Basecamp for 6 days: Staff: We are in love with the staff, very friendly and they helped us with a lot of information and activities. Hotel and Room: The Room looks very nice all from old wood, the beds are comfortable, and it feels like a Viking house - from...

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2Thank Fanadka
Hyderabad, India
Reviewed 20 October 2016

This isn't your run of the mill regular hotel. Its got character and feel of the days of yore when everything wasn't perfectly 'manicured'. As soon as you enter you feel transported back in time, you actually feel you are far away from civilization.... It's got all the amenities of modern living and rooms & toilets are comfortable but small...

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Thank najmasanai
London
Reviewed 12 October 2016

Wow - a boutique hotel in the Artic Circle! Would have impressed me in central London! Friendly, smart staff who really look after you. Rooms and public areas have bags of character. If you come to Svalbard you really should stay here as nothing like it. It really made our trip more of an 'adventure' - it has that vibe...

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Thank paulcl99
Trondheim, Norway
Reviewed 26 September 2016 via mobile

We have always stayed at Radisson on our previous visits, but this time we luckily wanted to try something new. Basecamp is not an ordinary hotel, it's much more .... lots of atmosphere! We loved to stay in a family suite, two bedrooms. Rough style on the interiors, you get the feeling of staying in a hunters cabin. Still you...

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1Thank Urda
BasecampSpitsbergen, Leder  at Basecamp Hotel, responded to this review

Hi Great choice to choose Basecamp Hotel. We are so happy to have you as our guests. Thank you for leaving your review here with us on Trip Advisor. Hope we can welcome you back with us in the near future :)

Richmond, United Kingdom
Reviewed 16 September 2016

We visited the hotel in June this year, only staying one night before going on an expedition cruise. We found the staff very welcoming, the rooms are lovely - warm and cosy. Breakfast was also very good. Unfortunately we weren't able to stay on the way back but the much-more-expensive hotel we were put in was a big disappointment after...

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Thank marywant
BasecampSpitsbergen, Leder  at Basecamp Hotel, responded to this review

Hi Mary, thank you so much for leaving you comments. We would have loved to have you back here after the cruise aswell. Upon next visit, contact us directly and we will help you to plan your next adventure.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Basecamp Hotel is situated right at the heart of Longyearbyen, among restaurants, pubs, shops and bank. It is absolutely Longyearbyen's most amazing hotel; decorated in traditional trapper's style with driftwood, sealskins, pictures and objects that illustrate the past and current trappers' life in the Arctic. Despite its rusticity, Basecamp Hotel offers high quality accommodation with unique style! ... more   less 

Additional Information about Basecamp Hotel

Address: Main street of Svalbard | Boks 316, Longyearbyen 9171, Norway (Formerly Trapper's Hotel)
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Price Range: $285 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Basecamp Hotel 2.5*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Basecamp Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family room slept 5 comfortably with fantastic sleeping platform and cosy seating area .”
 of 5 bubbles carolinehart, 3 Jan 2017 | Read review
“all rooms are good”
 of 5 bubbles najmasanai, 20 Oct 2016 | Read review
“One suite has a queenbed”
 of 5 bubbles snorringBommel, 19 Jul 2016 | Read review
“All the rooms seemed to be quiet.”
 of 5 bubbles nightingale1972, 13 Jul 2016 | Read review
“Call the hotel and ask them about available rooms. Each room is slightly different. They try to be as accommodating as possible.”
 of 5 bubbles sport10010, 19 May 2016 | Read review
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