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Postboks 538, Longyearbyen 9171 Norway
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Traveller (434)
Room & Suite (106)
Dining (42)
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About

#2 of 7 hotels in Longyearbyen
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Svalbard Hotell Polfareren, a boutique-hotel centrally located in Longyearbyen. In line with Svalbard’s distinctiveness and snug charm, the hotel boasts a rustic and informal atmosphere. We offer high-standard service and culinary experiences in the heart of town. It was the young Norwegian explorer Eivind Astrup (1871-1895) who provided inspiration for the hotel, which was completed on the 1 st of February 2016. Key words such as rustic, timeless and robust were guiding values for the design of the hotel, in order to reflect Astrup, who is the youngest recipient of the Order of St. Olav. Our lounge has a polar library, refreshments in the bar and a relaxing atmosphere for you to find peace and spend some time to socialize, or just reflect upon your day. The reception is staffed around the clock to ensure our guests a memorable stay, and our staff will gladly assist you in organising your experiences of Svalbard. Polfareren is also a certified eco-lighthouse, and its two buildings consist of 49 rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Baggage storage
Non-smoking hotel
Laundry service
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
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Room features
Air conditioning
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, Norwegian, Swedish
567Reviews14Q+A58Room tips
Traveller rating
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Popular mentions
swiss3 wrote a review Oct 2021
Switzerland315 contributions136 helpful votes
The hotel is perfectly located (everything is within a short walking distance) and it is in a very quiet location. In most of the rooms you have a view of some mountains. The WLAN is superfast. The beds are very comfortable and you sleep very well in them. The staff is very friendly and helpful. Special mention should be made of 2 staff members at the reception: David, with his booking magical skills, conjured up a perfect solution for us and Marta we have to thank for the fact that we saw the Northern Lights (her tips were priceless). Breakfast is good (but not exceptional - it would need more homemade products). We were superhappy with the hotel!
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Date of stay: October 2021
Value
Location
Service
1 Helpful vote
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Response from Svalbard Hotell, General Manager at Svalbard Hotell Polfareren
Responded 3 weeks ago
Dear swiss3, Thank you for taking the time to write a review, we value the feedback from our guests. We are happy to hear that you had good stay with us and that the beds provided you with a good nights sleep. The kind words will be forwarded to the members of staff that are concerned and we are happy to hear that our level of service was up to your standard. We wish you a pleasant week and hope to see you again in the future. Best regards Svalbard Hotell Team
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Beatrice J wrote a review Dec 2020
Eidsvoll7 contributions2 helpful votes
Just loved this small hotell🧡❄️ Good rooms, atmosfare, food and helpful friendly staff👍🏻😃 Desember, dark day and night as we were «hunting» the northern light. You can dogsledge, hike, snowmobil or just walk around town in the 24hour darkness😳
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Date of stay: December 2020
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Response from Svalbard Hotell, General Manager at Svalbard Hotell Polfareren
Responded 22 Dec 2020
Dear BeatriceJ_11, Thank you so much for your kind words. They are highly appreciated. We are glad that you enjoyed your stay with us at Svalbard Hotell | Polfareren in our 24hour darkness. You are more than welcome to come back. We can then recommened our summer (June-August) when we have 24 hour sunlight! Regards, Martine, Hotel Manager
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tinainoslo wrote a review May 2020
Oslo, Norway161 contributions70 helpful votes
We loved this hotel right in the middle of Longyearbyen. The hotel is very new and modern. The rooms are not huge, but the beds are fantastic and the lounge area around the fireplace is really nice to relax with coffee or a beer. The breakfast buffet was exceptional and the dinner served in the restaurant very good. We would like to have more/better selection of wines, beers and soft drinks from the bar. Regular beer (not microbrew) and just plain CocaCola is something we missed!!
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Date of stay: February 2020
2 Helpful votes
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Response from Svalbard Hotell, General Manager at Svalbard Hotell Polfareren
Responded 27 May 2020
Hello Tina, Thank you for taking the time to write us a lovely review. We are glad to hear that you liked our comfy beds and our lounge area. We appreciate your feedback of the breakfast and the dinner in the restaurant. Regarding the selection of drinks, this is something we will bring further to the restaurant/bar. We wish you the best and hope to see you in the future. Kind regards Svalbard Hotell Team
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wcjeffbaker wrote a review Mar 2020
Grantham, United Kingdom17 contributions27 helpful votes
Having just returned from Svalbard where we arrived just at the wrong time and a few hours after getting there was put in quarantine for the whole four day visit. The four days were spent inside of the hotel. It’s a nice place. Bedrooms quite spacious with bathroom and tv. The hotel itself was really clean and the food, we had breakfast and evening meal was nice and tasty as well. Thanks must go to the staff who were so nice. They could not do enough to help us knowing the predicament we were in and they made the four days inside bearable. A big thank you to you all.
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
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Response from Svalbard Hotell, General Manager at Svalbard Hotell Polfareren
Responded 3 Apr 2020
Thank you for your lovely review. We appreciate you taking your time to leave us such a nice feedback. We are glad to hear that you enjoyed the stay here during the circumstances. And that you liked our rooms, restaurant, breakfast and our staff. We warmly wish you welcome back to Svalbard at another time when the situation is back to normal. Kind regards, Svalbard Hotell Team
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Beach_li2ard wrote a review Mar 2020
Belper, United Kingdom145 contributions57 helpful votes
Very please that we chose this hotel, it was extremely comfortable and we were happy here whether it relaxing in our room or down stairs in front of the fire. The staff were friendly. We were on the first floor in the main building, not too sure if I would have enjoyed it so much if we were in a room across the room. Great location. Loved it and hope to return one day
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Date of stay: January 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Svalbard Hotell, General Manager at Svalbard Hotell Polfareren
Responded 8 Mar 2020
Thank you for leaving a great review. We appreciate the feedback! Its nice to hear that you had a pleasant stay with us. I will forward the kind words to our staffs. If you ever travel to Svalbard again, you are more than welcome to stay with us. Have a nice day! Kind regards, Svalbard Hotell team
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PRICE RANGE
US$137 - US$281 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Svalbard Hotell
LOCATION
NorwaySvalbardSpitsbergenLongyearbyen
NUMBER OF ROOMS
49
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Frequently Asked Questions about Svalbard Hotell Polfareren
Which popular attractions are close to Svalbard Hotell Polfareren?
Nearby attractions include Spitzbergen Adventures (1.0 km), Svalbard Museum (0.8 km), and Svalbard Kirke (0.5 km).
What are some of the property amenities at Svalbard Hotell Polfareren?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Svalbard Hotell Polfareren?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Svalbard Hotell Polfareren?
Yes, free parking is available to guests.
What are some restaurants close to Svalbard Hotell Polfareren?
Conveniently located restaurants include Gruvelageret, Restaurant Polfareren, and Fruene Kaffe Og Vinbar.
Is Svalbard Hotell Polfareren located near the city centre?
Yes, it is 0.2 km away from the centre of Spitsbergen.
Which languages are spoken by the staff at Svalbard Hotell Polfareren?
The staff speaks multiple languages, including English, Swedish, and Norwegian.
Does Svalbard Hotell Polfareren have any great views?
Yes, guests often enjoy the mountain view available here.
Is Svalbard Hotell Polfareren accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.