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BEST WESTERN Brome Grange Hotel

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#1 of 1 Hotels in Brome
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BEST WESTERN Brome Grange Hotel
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498 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Great Yarmouth, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for our anniversary for one night in a suite. The room was lovely, very spacious and modern albeit full of character. The food (both Sunday roast & breakfast) was very nice and we loved sitting in the bar, we were even supplied with playing cards which was a nice touch. The only thing I would say was an... More 

Helpful?
Thank Josh H
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

We are delighted that you enjoyed your stay and be rest-assured that the carpet was on a scheduled cleaning rota for last week. We look forward to welcoming you both back again in the near future. Kindest regards Julie More 

2 reviews
Reviewed 4 weeks ago

We stayed in an Executive bedroom which was clean and well equipped. It had a balcony overlooking the courtyard (although this was not used because of the time of year). We stayed for one night midweek and booked bed, breakfast and evening meal. The room was very comfortable and quiet. We used the spa facilities and enjoyed the hot tub.... More 

Helpful?
Thank Chris H
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

We are delighted that you enjoyed your stay and experienced our 2 Rosette Restaurant. Thank you for the kind mention of the Team, who strive to be attentive to all our Guests to ensure they have an enjoyable stay. We look forward to your next visit. Kindest regards Julie More 

Hertfordshire, England
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

We stayed here in September '16 for the first time and it won't be the last. The reception staff made us feel very welcome and on arrival we were shown to our room. This makes a very pleasant change from having to find it for ourselves! We had booked a twin room and this was located on the first floor... More 

Helpful?
Thank Amber34
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

We are delighted that you enjoyed your stay and thank you for the informative review. We have a dedicated Team at the Brome Grange who go out of their way to ensure our Guests have an enjoyable experience. Some of the Superior Rooms do have larger bathrooms which may be more comfortable for your next visit. We all look forward... More 

London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

We stayed in the cottage. Its a lovely little cottage ,just needs a little tlc and the kitchen needs to be re stocked. . (Glasses and cups) The little court yard at the front needs a tidy up and road wasn't to much trouble until Monday morning. We eat in the restaurant on the frist night the food was lovely.... More 

Helpful?
Thank Sheridan C
Kelly K, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your review, we are so pleased you enjoyed your stay here with us. We look forward to welcoming you back in the near future. General Manager - Julie Campbell More 

Maidstone, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Well there were some lovely points to our stay: a good breakfast one morning, plentiful hot water and some pleasant staff. Sadly they let themselves down with lots of other parts. - Executive suite - not much different to a known brand basic room. -Beds - 2 singles pushed together that tried to move apart and 2 duvets zipped together... More 

Helpful?
Thank hpm1987
Kelly K, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your review regarding your recent stay. I am pleased you enjoyed the food, however we do appreciate all feedback from our customers and can confirm we are currently refurbishing t#a number of areas throughout the hotel, and hope to welcome you back soon to show you the progress we have made. General Manager - Julie Campbell More 

Sheringham, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016

the room was spacious and comfortable the reception team were friendly and could not do enough to help the bar was comfortable with a good range of ale (closing at 11!) breakfast was disappointing, limited range and not very well prepared (undercooked tomato, chewy sausage and shrivelled fried eggs) but the hotel is not expensive, I suggest you get what... More 

Helpful?
1 Thank picaroons
Kelly K, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your review. We have taken all of your comments on board and passed on to the relevant teams, and hope to see you again soon, to show you the progress we have made. General Manager - Julie Campbell More 

London, United Kingdom
Level Contributor
3 reviews
Reviewed 21 October 2016

The staff could not be more helpful. Our room was very comfortable, clean and adequately equipped. The restaurant was ok for a limited stay but might be a bit limited in choice if a longer stay was planned.

Review collected in partnership with Best Western GB

Helpful?
Thank Peter L
Kelly K, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your kind review. We hope to welcome you again very soon. General Manager - Julie Campbell More 

eastmidlands
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

When we arrived and were given the keys to the annexe room I was a little apprehensive but having stepped through the door ,it was cosy and spotlessly clean .having paid in advance for our meals the breakfast was spot on and the service first class ,as soon as you ordered the drinks they were there lmmediately with your morning... More 

Helpful?
Thank EastmidlandsHudson
Kelly K, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your kind review. I am so pleased you enjoyed your stay here with us, and have passed your comments on to the staff. We hope to see you again soon. General Manager - Julie Campbell More 

1 review
Reviewed 16 October 2016

My husband and I first stayed at this hotel on Saturday 21st May as we were attending a private function in the Barn. Food and service at the function was excellent. Breakfast and service Sunday morning didn't meet my expectations so I complained on checking out and asked for the Manager to call me. I was offered a complimentary stay... More 

Helpful?
Thank Sharon S
Kelly K, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your kind review. I have passed your comments on to the staff, and hope to see you again very soon. General Manager - Julie Campbell More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Set in delightful countryside the BEST WESTERN Brome Grange is an ideal venue for both business and pleasure. Originally founded in the 16th century the hotel has been extended and renovated and boasts 40 fully equipped en-suite bedrooms, 70 contemporary Courtyard Restaurant, 3 Meeting rooms, Precor Equipped Gymnasium, Spa Bath and Steam Room, Beauty Treatment rooms and 16th Century Tithe Barn Conference and Banqueting Facility. FREE Wifi and fully licensed Bar and Lounge area. The hotel is ideally located between the three poignant towns of Norwich, Ipswich and Bury St Edmunds. ... more   less 

Additional Information about BEST WESTERN Brome Grange Hotel

Address: Norwich Road | Near Diss, Brome IP23 8AP, England
Region: United Kingdom > England > East Anglia > Suffolk > Brome
Price Range: $76 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brome Grange Hotel 3*
Number of rooms: 40
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brome Grange Hotel staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Brome Grange Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early for the Suite - it is well worth it.”
 of 5 bubbles chrishC977ZZ, 3 Nov 2016 | Read review
“Rooms at the rear of the main building are quieter”
 of 5 bubbles Amber34, 2 Nov 2016 | Read review
“Think carefully before upgrading.”
 of 5 bubbles hpm1987, 30 Oct 2016 | Read review
“Talk to the staff”
 of 5 bubbles EastmidlandsHudson, 17 Oct 2016 | Read review
“Newly furbished rooms in main building very good.”
 of 5 bubbles roystonf, 10 Oct 2016 | Read review
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