Best Western Brome Grange Hotel
Norwich Road Near Diss, Brome, Eye IP23 8AP England
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About
Location
Cleanliness
Service
Value
Set in delightful countryside the Best Western Brome Grange is an ideal venue for both business and pleasure. Originally founded in the 16th century the hotel has been extended and renovated and boasts 44 fully equipped en-suite bedrooms, 65 seater contemporary Courtyard Restaurant, 3 Meeting rooms, Precor Equipped Gymnasium, Spa Bath and Steam Room, Beauty Treatment rooms and 16th Century Tithe Barn Conference and Banqueting Facility. FREE Wifi and fully licensed Bar and Lounge area. The hotel is ideally located between the three poignant towns of Norwich, Ipswich and Bury St Edmunds and withe easy access to delightful Coastal Towns.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Meeting rooms
Spa
Massage
Baggage storage
Non-smoking hotel
Sun terrace
24-hour check-in
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Seating area
Telephone
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
Norwich Road Near Diss, Brome, Eye IP23 8AP England
Getting there
Car HireSee all Brome car hire
923Reviews7Q+A100Room tips
Reviews
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Check in easy, all staff helpful and polite, big thank you to Jake the barman who took customer service that little bit further, which Im sure took him over his time. Was very much appreciated. Spacious room with very large comfy bed. Breakfast was delicious with a good choice. Overall nice hotel.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Unbelievable Hotel. Rooms were fantastic. Bar was like a lovely country pub. Special mention to Jake who excelled in his dedication to the customer. He deserves a pay rise as he couldn’t do enough to make our stay a special one. Thank You Jake.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My bedroom in the main building was very clean, well maintained and comfortable. It was also very quiet and that is important to me. All the staff really friendly and helpful. It seemed to me that they cared about my stay. Evening meal was tasty, and everyone eating there seemed happy with the food. Having stayed in various places in and around Diss previously, this hotel offered good value, friendly staff and a comfy room. Will return.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Broadrick, General Manager at Best Western Brome Grange Hotel
Responded 2 weeks ago
Thank you for taking the time to review us on Trip Advisor. It was our pleasure to serve you and I am so pleased you enjoyed your stay with us. Thank you for your kind compliments and I will pass them along to my team, as they certainly appreciate the positive feedback. We look forward to seeing you on your next visit to the area. Lynne Broadrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here many times over the last year. The staff are always very helpful and friendly. The rooms are being updated. The location is perfect for work and visiting areas of interest of which there are many in Suffolk & Norfolk.
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Review collected in partnership with Best Western
Date of stay: April 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Broadrick, General Manager at Best Western Brome Grange Hotel
Responded 2 weeks ago
Thank you so much for your recent review. We take all our comments very seriously and have passed on your delights to all staff involved. I do hope that you will come and join us again one day. Lynne General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Good Motel/Hotel ideal for pet owners as you can park right outside room in courtyard . Back area for little walks. Staff very friendly small buffet breakfast that does the job. Gym availble Free parking Free wi-fi breaks journey up half way between Ipswich & Norwich town centre of Diss a mile away Good Price for Stay
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Broadrick, General Manager at Best Western Brome Grange Hotel
Responded 2 weeks ago
Thank you so much for your recent review, and for your lovely comments. We take each one very seriously and have passed on your delights to all staff involved. We look forward to seeing in the future. Lynne General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Arrived late in the day to be greeted by jonathon, what a lovely helpful man. We had asked for a walk in shower and our room didn’t have one, Jonathon soon sorted it out. Had an evening meal in the lovely bar lounge area, food was delicious . Room was spotless, with a lovely comfy bed had a great nights sleep, couldn’t fault it. Breakfast was lovely, lots of choice continental and cooked.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Not a lot to do outside the hotel by the looks of things, unless u want to drive somewhere,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Broadrick, General Manager at Best Western Brome Grange Hotel
Responded 2 weeks ago
Thank you so much for your recent review. We take all our comments very seriously and have passed on your delights to all staff involved. I do hope that you will come and join us again one day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My 2 night stay was very comfortable. I have given 4 rather than 5 for my review because there was no evening meal / breakfast for my first night as the restaurant hadn't re-opened after refurbishment. This wouldn't have been a problem, but i wasnt aware until i checked in.
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Review collected in partnership with Best Western
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Broadrick, General Manager at Best Western Brome Grange Hotel
Responded 2 weeks ago
Thank you so much for your recent review. I am so sorry that you were not able to have a meal with us and please accept my apologies for not calling you in advance . We take all our comments very seriously and have passed on your comments to all staff involved. I do hope that you will come and join us again one day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We knew the hotel had problems with heating before we arrived but it was resolved the next day and didn’t cause us any discomfort. From the moment we arrived, everyone was so friendly and helpful. They coped very well in difficult circumstances. Breakfast was great , as was the room.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lynne Broadrick, General Manager at Best Western Brome Grange Hotel
Responded 2 weeks ago
Thank you so much for your recent review. We take all our comments very seriously and have passed on your delights to all staff involved. I do hope that you will come and join us again one day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have 4 people booked into this hotel currently. 22 Jan for a week. Never again. No central heating and its -5 outside a repair has been promised every day but it has yet to be resolved. noisy fan heaters provided. Bathrooms like iceblocks as the towel rail is fed via the wet system. Reception couldn't be less interested. 3 rooms booked at the Park Hotel (Diss) for next week.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Spend your money elsewhere this chain doesn’t deserve your money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staff friendly well mannered and attentive, good music and good night. Shame about drunk people causing problems but to be expected with Christmas parties I suppose. Would definitely visit again for pleasure rather than business.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$79 - US$90 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast AngliaSuffolkEyeBrome
NUMBER OF ROOMS
44
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Claim Your ListingBEST WESTERN BROME GRANGE HOTEL: UPDATED 2023 Reviews, Price Comparison and 264 Photos (England) - Tripadvisor
Frequently Asked Questions about Best Western Brome Grange Hotel
Which popular attractions are close to Best Western Brome Grange Hotel?
Nearby attractions include The 100th Bomb Group Memorial Museum (7.2 km), Bressingham Steam Museum and Gardens (6.7 km), and Shorelands Wildlife Gardens (7.2 km).
What are some of the property amenities at Best Western Brome Grange Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Brome Grange Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Best Western Brome Grange Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Brome Grange Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Brome Grange Hotel?
Conveniently located restaurants include The Yaxley Bull at The Auberge, Turkuaz, and The Four Horseshoes.
Are there opportunities to exercise at Best Western Brome Grange Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Best Western Brome Grange Hotel located near the city centre?
Yes, it is 0.04 km away from the centre of Brome.
Are pets allowed at Best Western Brome Grange Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Brome Grange Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Best Western Brome Grange Hotel?
Many travellers enjoy visiting Bury St Edmunds Guildhall (15.8 km) and Manor Farm (14.1 km).