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See all 5 hotels in Felixstowe

Best Western Brook Hotel, Flexstowe

215 reviews
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Traveller (31)
Dining (8)
Room & Suite (8)
Overview
  • Excellent17%
  • Very good38%
  • Average24%
  • Poor10%
  • Terrible11%
Travellers talk about
“sunday carvery”(3 reviews)
“brick wall”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)Write a Review
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LanguageEnglish
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All reviewssunday carveryoff road parkingbrick wallsea frontfunction roomfamily roomclean roomsofa bedtown centrevery pleasant staylovely hotelreception staffcorridorsseafrontroastdisco
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1 - 5 of 213 reviews
Reviewed 2 weeks ago

The welcome was good enough and on initial entry the room was quite good. However, the restaurant was closed on our first evening with no explanation. By late afternoon the room was cold, so much so that we had to ask for a heater. The...More

Thank Si1verfox
Reviewed 4 weeks ago via mobile

Visited here with mother in law in a wheelchair. There was a tricky part trying to manoeuvre the front doors which don't open automatically and not level. The gentleman on reception put down the ramp and opened the doorway. We then had to ask people...More

Thank Jacqueline C
Reviewed 4 weeks ago via mobile

My friend organized a party here the food was good we had a lovely night. The only thing that i’m not happy is when we asked to refill our water to the staffmember she refused me her name is Ellie so we asked the other...More

Thank esmie08
Reviewed 12 December 2017

Overall view of the best western was good. Lack of car parking after 8pm. Didn't like the idea of parking on the main road. The greeting from the receptionist was very good and she had good knowledge of the area. Bar and lounge area was...More

Review collected in partnership with Best Western
Thank Mab1968uk
Reviewed 3 December 2017 via mobile

Spacious, clean room and hotel. Ideal location, close to all amenities, the sea front and town centre, approximately five minutes to both. Wifi available. Friendly staff. Cheap and cheerful hotel. Will return

Thank Aaxpc
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$41 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$41 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (31)
Dining (8)
Room & Suite (8)
Hotel & Grounds (27)
Bathroom (3)
Questions & Answers
Ask a question
Helen w
2 November 2017|
Answer
Response from Tim M | Reviewed this property |
Check-in time starts at 2 PM Check-in time ends at 11 PM Minimum check-in age is 18 Check-out time is 11 AM
0
Votes
Helen w
2 November 2017|
AnswerShow all 2 answers
Response from Sally J | Reviewed this property |
I believe it’s a 2pm check in and 11am check out
1
Vote
briancarolian
8 June 2015|
AnswerShow all 2 answers
Response from 370tobin_david | Reviewed this property |
Good morning...... Yes when I booked for one night only as we were visiting a friend at a party ........ I did not actually book a breakfast but changed my mind in the morning ... there was no problem and I paid for the... More
0
Votes
Room Tips
"Ask if there is wedding party expected"
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"Make sure you state any access needs when booking. Our room was upstairs along narrow corridors."
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"Check if there is a wedding when you book"
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"ask for room 101 if you are a family!"
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