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BEST WESTERN Brook Hotel, Felixstowe

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BEST WESTERN Brook Hotel, Felixstowe
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180 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Brook Hotel, Felixstowe
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Showing 178: English reviews
Reviewed 21 June 2016

Overall we had a very pleasant experience and found the cost extremely good value for money. The staff members were all very helpful and I would recommend the hotel for individuals as well as families.

Review collected in partnership with Best Western GB
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1Thank lennya518
Letchworth, United Kingdom
Reviewed 20 June 2016

Well located near to sea, and town of Felixstowe. Do explore old Felixstowe and the river ferry. Away from the crowds. Lovely place. Hotel has all the amenities, bathroom could be better. friendly, efficient stsaff.

Review collected in partnership with Best Western GB
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2Thank helen r
Reviewed 16 June 2016

There was a party of 11 that stayed over two nights. The room I had was clean and spacious and good value for money. We had breakfast on the days we stayed and despite a little issue on the first morning breakfast was good. Staff were excellent and we're always there to help. There was a private function on the...

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1Thank Ian E
Southampton, United Kingdom
Reviewed 18 May 2016 via mobile

Stayed here on business as I was working in the local area. Not somewhere I would choose for leisure. The hotel is in need of a makeover but it's clean and well preserved. The restaurant was a disappointment, menu selection was carvery or fish and chips. Wine selection very limited. It served its purpose but I wouldn't choose to stay...

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1Thank Paula P
Reviewed 17 May 2016 via mobile

Stayed here for one night in May. The receptionist was so friendly upon arrival. Our room was very nice, slightly dated but fine. We had a carvery in the restaurant in the evening which was excellent and good value. We then had a couple of drinks in the bar and we were served by a lovely lady, who certainly was...

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Thank Heather M
Northamptonshire, United Kingdom
Reviewed 16 May 2016

This hotel is great, ticked all the boxes for me. Great location, Great food, Great staff, and a Great bedroom. Will definitely return next time I need accommodation in the area. Within walking distance of the coast also.

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Thank Ian B
Chelmsford, United Kingdom
Reviewed 4 May 2016 via mobile

Good central location and friendly helpful staff. Room clean and ensuite all you would expect Evening meal a carvery nice food couldn't complain very tasty simple fair Breakfast range of cereals pastries etc and cooked food done to order not in a great buffet style pile. All in all great value for what I paid Bit tired decor wise in...

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Thank David C
Madis N, General Manager at BEST WESTERN Brook Hotel, Felixstowe, responded to this review

Hi David, Thank you for your comments. Hope to see you again soon. Regards, Madis

Sunderland, United Kingdom
Reviewed 23 April 2016

No complaints at all. Clean room with decent bathroom. Easy car parking outside although limited space means you might have to park on the road. Hotel is in a nice area close to town. Didn't eat here but had a drink in the bar which was fine. Would use again

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Thank 321KSG
Madis N, General Manager at BEST WESTERN Brook Hotel, Felixstowe, responded to this review

Thank ypu very much. Next time you come try our faboulous carvery. Regards, Madis

Suffolk, United Kingdom
Reviewed 21 April 2016

Carvery dinners are OK except the vegetables are a bit over done. Lots of variety of vegetables and 3 choices of meat or poultry. Gets very noisy for Sunday lunches. Can reserve tables for special occasions. Have had special events; different countries cuisine with music/dancing. Recently bought by Best Western. The rooms look reasonable for the price.

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Thank ArtistDawn
Madis N, General Manager at BEST WESTERN Brook Hotel, Felixstowe, responded to this review

Hi Dawn, Thank you for your comments. Just to add BEST WESTERN doesn't own any of their hotels, they are all privately owend and managed. Regards, Madis

Watford
Reviewed 17 April 2016 via mobile

We stayed the weekend and throughout enjoyed the time spent there. Staff was friendly, we had a delicious meal from the restaurant, the facilities were nice and we were able to stay with our dog, which is a plus. The only down side was that there was a wedding taking place and we were only informed about it on our...

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Thank Samantha K
Madis N, General Manager at BEST WESTERN Brook Hotel, Felixstowe, responded to this review

Hi Samantha, Sorry about the noise with the wedding. We do try to contact all arrivals if we have a wedding in house. I will check with reception to see why it wasn't done on your case. Again sorry and we hope to see you again.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The BEST WESTERN Brook Hotel, Felixstowe is a privately owned 3 Star hotel located in the beautiful seaside town of Felixstowe. With free parking and an ideal location just a short walk from the town center, beach and the train station the BEST WESTERN Brook Hotel, Felixstowe is a perfect base for visiting on business or for a leisure break. Why not explore some beautiful Suffolk Countryside in the neighboring towns of Woodbridge, Dedham, Flatford and the Essex villages. ... more   less 

Additional Information about BEST WESTERN Brook Hotel, Felixstowe

Address: Orwell Road, Felixstowe IP11 7PF, England
Region: United Kingdom > England > East Anglia > Suffolk > Felixstowe
Price Range: $77 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brook Hotel, Felixstowe 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Brook Hotel Felixstowe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brook Hotel, Felixstowe staff and other travellers.
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norfolk
over a year ago

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Questions? Get answers from BEST WESTERN Brook Hotel, Felixstowe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No views of value, all floor levels are quiet.”
 of 5 bubbles honestman2017, 6 Feb 2017 | Read review
“No lift but a short stairs.Ground floor rooms available”
 of 5 bubbles GSLONDON099, 19 Oct 2016 | Read review
“All the rooms have been upgraded”
 of 5 bubbles paulshare, 18 Oct 2016 | Read review
“219 is on the side of the hotel which is quieter.”
 of 5 bubbles wallace447, 20 Sep 2016 | Read review
“If there is a wedding on ask for one not over the restaurant”
 of 5 bubbles TimboMidlandsUK, 18 Jul 2016 | Read review
5 of 5