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The Swan Hotel

Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Swan Hotel
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598 Reviews from our TripAdvisor Community

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Showing 598: English reviews
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Cambridge, United Kingdom
Reviewed 8 February 2017

we had a lovely stay here, the staff where friendly and helpful the breakfast was good and it was in a great location. the room was clean and bathroom was good, great shower, I hate these showers that trickle out! we had a lovely weekend and would stay here again.

1Thank Drem82
Reviewed 19 January 2017 via mobile

After a wonderful stay in August, we decided we would like to return to begin the New year in the wonderful town of Southwold. Despite the late decision, we were very lucky to be able to book a room at The Swan for their black tie New Year's Eve celebration. From start to finish, the service was faultless. Beginning with...

1Thank Max T
London, United Kingdom
Reviewed 9 January 2017

Stayed here many times before and came for new year - our anniversary. We had a great room overlooking the square and down to the sea so a wonderful view of the fireworks. Our room was comfortable but a bit tired and I felt it was expensive for what it was - have had better facilities elsewhere for a fraction...

8Thank Susanna D
Maidstone, United Kingdom
Reviewed 5 January 2017

We were delighted to find a booking for the first time for the New Years Eve celebrations at The Swan. We love Southwold and and my wish was achieved. We had a two night stay and we found our room comfortable with only the ensuite in need of an update. All staff were very friendly and helpful. We enjoyed all...

Thank joanne602015
AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thank you for taking the time for a lovely review, and we are so pleased you had a great time with us at New Years! We look forward to seeing you next time.

A TripAdvisor Member
Level Contributor
14 reviews
4 hotel reviews
14 helpful votes
Reviewed 3 January 2017 via mobile

The Swan is a family favorite for us. Whether we stay in the cottages out back or in the main hotel, we are never disappointed. The Adnams staff are attentive and on hand, they seem to take a higher level of pride in the hotelier profession. The comfortable rooms are homely and befitting of a five star rating, the only...

Thank A TripAdvisor Member
Hawkinge, United Kingdom
Reviewed 2 January 2017

This is the 6th time we've stayed at The Swan, but our first three day Christmas break. We had room 9, which spacious, well appointed, with a very comfortable bed. As always, the staff were superb and treated us almost as family. I don't know any other hotel where members of staff give you a hug when you leave! An...

Thank grahamaphillips
AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thank you so much for a lovely review and are so pleased you had a wonderful Christmas with us. We do hope you will pop in after our refurbishment due to finish in June.

Rochester, United Kingdom
Reviewed 1 January 2017 via mobile

This hotel never fails to disappoint. Have stayed at this charming hotel in Southwold on several occasions and this is the 2nd New Year evening celebration event attended. The rooms are very comfortable and equipped with all the necessary bits and pieces. Nice touch with the Adnams bottled water. The staff are very friendly and so so helpful. The set...

Thank JPE56
AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thank you for a lovely review, we do hope you will pop in after our refurbishment due to finish in June.

Colchester, United Kingdom
Reviewed 28 December 2016 via mobile

My mum and I popping into the Swan for a quick lunch which all in all was pretty good. It was when we came to pay the bill that it all went a bit wrong. Firstly our bill had several drinks in it that we didn't have, they were eventually taken off but no apology was given, it was customers...

5Thank Spencer B
Suffolk, United Kingdom
Reviewed 20 December 2016

Went to The Swann for an evening meal with friends. We had a lovely relaxing evening with a lovely meal. The waiters were excellent they couldn't of been more helpful if they tried. Thank you to all the staff.

Thank norfolk621
AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thank you for a lovely review, we do hope you will pop in after our major refurbishment due to finish in June.

Banbury, United Kingdom
Reviewed 15 December 2016

Stayed here for one night with work colleagues as part of a wider visit, which included brewery, distillery and lighthouse. Parking is currently a little tight but being addressed. Reception staff welcoming. Rooms are very large and well equipped. Had afternoon tea as our lunch which offered both quality and quantity, fruit scones as big as a fist!!! We simply...

Thank Steve A
AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thank you for your lovely review and hope you had a lovely time in Southwold. The Swan is undergoing a major refurbishment in January.

114 photos of this hotel

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Room/Suite (26)
Hotel & Grounds (15)
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Dining (2)
Pool/Beach Area (2)
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11/06/2017 12/06/2017
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  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Hotel Restaurant
The Swan Hotel Restaurant
Cuisines: British, Contemporary, Pub, Gastropub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Public Wifi
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
The Swan is currently preening its feathers and we look forward to its reopening in 2017. ... more   less 

Additional Information about The Swan Hotel

Address: Market Place, Southwold IP18 6EG, England
Region: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range: $197 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Swan Southwold
Swan Hotel Southwold
Hotel Southwold Swan
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
9 questions
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1 month ago
Leicester, United Kingdom
over a year ago
Leicester, United Kingdom

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Questions? Get answers from The Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view of the town, choose one of the more expensive rooms at the front. Great to watch the comings and goings.”
SusannaD854, 9 Jan 2017 | Read review
“Always go for at least a superior room and be aware there are stairs to climb, although there is a lift”
grahamaphillips, 2 Jan 2017 | Read review
“We had a back room but it was just fine, very quiet.”
nono323, 2 Dec 2016 | Read review
“I loved the garden room”
ALs888, 3 Nov 2016 | Read review
“Superior lighthouse rooms are spacious and peaceful.”
LaurieP766, 30 Oct 2016 | Read review
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