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See all 4 hotels in Southwold

The Swan

52 reviews
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Traveller (39)
Dining (21)
Room & Suite (21)
Overview
  • Excellent53%
  • Very good23%
  • Average17%
  • Poor7%
  • Terrible0%
Travellers talk about
“tap room”(11 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (52)Write a Review
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27
12
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4
0
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LanguageEnglish
27
12
9
4
0
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All reviewstap roomteething problemsmain dining roomtasting menugreat refurbtotal transformationnespresso machineenjoyable placebeautiful hotelcomplimentary bottleextractor fanfree standing bathdining experiencespent two nightsmini barcomfy bedexcellent food
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11 - 15 of 52 reviews
Reviewed 3 weeks ago

Done up really well Staff all attentive Breakfast good BUT Dinner was disappointing, Lots of good restaurants in Southwold so they need to Up their game to compete with Dinner That Said we will be going backMore

1  Thank David B
Response from AdnamsSouthwold, Manager at The SwanResponded 1 week ago

Thank you very much for your review. We're glad to hear you felt the staff were attentive but we would like to know more about why you felt your dinner was disappointing. Please do get in touch if you wish to discuss this further with...More

Reviewed 3 weeks ago

I've learned a lot about staying in hotels in the past 4 days at The Swan in Southwold, and that's after working in the tourism and leisure industry for 28 years as a front-line manager. It's important to emphasise that the staff at The Swan...More

11  Thank rachel773
Response from AdnamsSouthwold, Manager at The SwanResponded 1 week ago

Thank you very much for your detailed review. We are delighted that you found your room to be comfortable and our staff attentive throughout your stay. We appreciate your comments regarding Christmas decorations and seasonal touches to the menu, and were sorry to hear that...More

Reviewed 4 weeks ago via mobile

We have been visiting the Swan for many years and were interested to see the renovations. They are clearly focusing on a particular market, with lots of bare wood, rope based lighting and a polished appeal. I personally feel that the locals will have stepped...More

7  Thank Roger P
Response from AdnamsSouthwold, Manager at The SwanResponded 1 week ago

Thank you very much for your review. We appreciate your feedback as a returning customer and hope that you enjoyed the chance to see our newly renovated hotel. We look forward to welcoming you back in future.

Reviewed 4 weeks ago

We enjoyed a nights stay at this wonderful hotel and felt thoroughly spoilt. From the moment we arrived the staff were welcoming, helpful, attentive and very informative. There is a relaxed charm and unpretentious feel about The Swan and I was blown away by the...More

1  Thank Joanna M
Response from AdnamsSouthwold, Manager at The SwanResponded 1 week ago

Thank you very much for taking the time to write your review. We are delighted that you felt every aspect of your stay was wonderful, from the details in your room to the attentiveness of our staff. Your feedback will be passed on to the...More

Reviewed 12 December 2017 via mobile

My family and I all stayed at the Swan for my Nana’s 80th Birthday. The hotel is absolutely stunning, the rooms are large and beautifully decorated with lovely personal features such as homemade biscuits and complimentary Adnams gin. And the beds are unbelievably comfy! But...More

Thank Smith677
Response from AdnamsSouthwold, Manager at The SwanResponded 4 weeks ago

Thank you for taking the time to write a review after your Nana’s 80th Birthday. The team prides itself on giving the best hospitality and I am very happy that all your expectations were met. I will personally pass on your kind words of praise...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Details
Price range
US$269 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$269 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (39)
Dining (21)
Room & Suite (21)
Hotel & Grounds (15)
Bathroom (3)
Questions & Answers
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Christina D
29 November 2017|
AnswerShow all 2 answers
Response from bathgirl52 | Reviewed this property |
Posting a review requires you to fill in what you were doing and travelling with family was the only option. There was no choice for live here
0
Votes
Room Tips
"front overlooking the square"
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"Garden rooms are super, private garden and patios with table and chairs"
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"Room 2 is for Luxury with a great view of the market Square."
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"The garden rooms look lovely - I would go for one of those if I stayed again."
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