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The Swan Hotel - TEMPORARILY CLOSED

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The Swan Hotel - TEMPORARILY CLOSED
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599 Reviews from our TripAdvisor Community

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There are newer reviews for The Swan Hotel - TEMPORARILY CLOSED
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Showing 598: English reviews
Salisbury, England, United Kingdom
Reviewed 24 August 2015

We only stayed one night but time and funds allowing we would love to stay for longer. We had a dog friendly room in the "Lighthouse" group of rooms, surrounding a small garden. Room was clean and tidy. Dinner was scrumptious, Breakfast was a bit of a disappointment - guys you need to cook your bacon. We were however allowed...

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Helpful?
Thank Philip R
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Always happy to accommodate your four legged friends. Many apologies for the breakfast, however very pleased that you enjoyed all other aspects. Thank you.

Reviewed 18 August 2015

Fantastic hotel in the heart of Southwold, with lovely food. I stayed in room 14 (single room), which was very comfortable. The room overall has a lovely view of the town and coast, furniture was very nice whist the bed was great to sleep on. Rooms ARE VERY QUIET and luxurious which is perfect. There was no noise during the...

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Helpful?
Thank William E
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for taking the time to write such a wonderful review. We are thrilled you enjoyed your stay.

Los Alcazares, Spain
Reviewed 14 August 2015

I love Southwold and have been to the Swan before and had a lovely break. However on this occasion I was bitterly disappointed with the Hotel. As normal we were in the Lighthouse suite at the back in the gardens. We ended up with the one on the end number 30 unfortunately this is not the best of the rooms....

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9Thank Rodagolf
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

I am sorry to read your were disappointed on this occasion. Please contact the hotel directly to discuss further.

Edinburgh, United Kingdom
Reviewed 12 August 2015

We have been coming to Southwold for many years and normally stay in a family-owned house, but this time decided to saty in the Swan. It provided a very diferent perspective on Southwld, which we thoroughly enjoyed. I have seen the previous comments, but I don't completely agree. It is an old-fashioned market town hotel, but I think that is...

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Helpful?
Thank ptracy1234
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your review. We're delighted you enjoyed you and your family enjoyed your stay. Hopefully you will choose to visit us again in the future.

Braughing, United Kingdom
Reviewed 12 August 2015

A beautiful Georgian hotel located close to the beach and at the top of the High St has potentially all going for it. Sadly what should be the flag ship of the Adnam Group with the brewery just behind, is very disappointing. For decades The Swan has been part of the nostalgia and history of the town and has been...

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1Thank Patrick D
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thanks for your comments. Sorry to hear the recent refurbishments are not to your taste, we are conscious of maintaining the period charm of the building rather than modernising.

London, United Kingdom
Reviewed 2 August 2015

After having a scary experience in Church Farmhouse, Uggeshall we came here as a last resort. Fortunately they had a double room available. Slightly tired and worn interiors, a bit on the basic side. Can see it was once a more posh place. Breakfast was lovely however, good attentive staff, delicious food and nice environs. Was a bit surprised when...

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1Thank J G
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

So pleased we were able to accommodate you last minute – glad to hear you had an enjoyable stay.

Nabas, France
Reviewed 29 July 2015

Rather disappointing. We have been to the Swan every year fo several years but this year we were not impressed because the standard of service has deteriorated and the hotel generally looks run-down. For example, the carpets in the lounges look worn-out and grubby. This year, there was not enough parking space because of building works and we had to...

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4Thank John P
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your loyalty over the years, the hotel has had undergone redecoration in all the corridors and new bathrooms in the main building earlier this year. Apologies if you found us not as our best this year, I do hope we can welcome you back next year.

United Kingdom
Reviewed 26 July 2015

Why do we keep coming back? Only because of meeting up with friends/family. Otherwise we like Southwold but The Swan has seen better times, and the owners - Adnams - are taking their customers for granted. One day they will get a shock - hopefully - and do something about it. The WIFI is basically non existent - especially in...

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5Thank John B
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your comments. We had new carpets fitted in hallways stairs and corridors earlier this year as part of a refurbishments programme and the restaurant carpet was new last year. We have a continuous programme of refurbishment which is carried out during the low season. We are working on bringing WiFi to the Garden rooms but in the...

London, United Kingdom
Reviewed 20 July 2015

The hotel is located in the centre of Southwold a couple of minutes walk from the sea front, just down the road from Adnams' sister establishment, the Crown. Accommodation is either in the main (original and historic) building or in the modern, but rather charmless, Garden Rooms. The biggest room/suite, number 15, looks directly down onto the high St and,...

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2Thank Dr_Bill_11
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thanks for your review – glad you enjoyed the festival while staying with us - ultimate glamping!

London, United Kingdom
Reviewed 14 July 2015

Never good when after checking in you are told that your room is 'Just back across the car park.' And the car park borders a building site. Yes, the 'lighthouse rooms" (sic) are character-free motel rooms built around a garden area. All a bit disappointing when you think you've booked a nice period hotel. They call it 'contemporary coastal' but...

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2Thank Paul C
AdnamsSouthwold, Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your review. Apologies if the Lighthouse Rooms weren’t to your taste, many of our guests prefer to have access to the gardens, but if you were expecting period charm then we recommend you book a room in the main hotel next time.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
The Swan Hotel Restaurant - TEMPORARILY CLOSED
The Swan Hotel Restaurant - TEMPORARILY CLOSED
Cuisines: British, Contemporary, Pub, Gastropub
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Swan is currently closed for an exciting refurbishment. Reopening Summer 2017. ... more   less 

Additional Information about The Swan Hotel - TEMPORARILY CLOSED

Address: Market Place, Southwold IP18 6EG, England
Region: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range: $384 - $1,791 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel - TEMPORARILY CLOSED 4*
Number of rooms: 42
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Also Known As:
Swan Southwold
Swan Hotel Southwold
Hotel Southwold Swan
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel - TEMPORARILY CLOSED staff and other travellers.
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Questions? Get answers from The Swan Hotel - TEMPORARILY CLOSED staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view of the town, choose one of the more expensive rooms at the front. Great to watch the comings and goings.”
 of 5 bubbles SusannaD854, 9 Jan 2017 | Read review
“Always go for at least a superior room and be aware there are stairs to climb, although there is a lift”
 of 5 bubbles grahamaphillips, 2 Jan 2017 | Read review
“We had a back room but it was just fine, very quiet.”
 of 5 bubbles nono323, 2 Dec 2016 | Read review
“I loved the garden room”
 of 5 bubbles ALs888, 3 Nov 2016 | Read review
“Superior lighthouse rooms are spacious and peaceful.”
 of 5 bubbles LaurieP766, 30 Oct 2016 | Read review
5 of 5