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    Holiday Inn Brentwood

    Brook Street | M25, Jct 28, Brentwood CM14 5NF, England
    011 65 800 852 6027
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    24/12/2017 25/12/2017
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    US$114
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    Traveller (86)
    Room & Suite (45)
    Dining (12)
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    Overview
    • Excellent24%
    • Very good31%
    • Average23%
    • Poor11%
    • Terrible11%
    Travellers talk about
    “glass of wine” (24 reviews)
    “mars bar” (8 reviews)
    “free bacon” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
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    De Rougemont Manor
    760 reviews
    #3 of 4 hotels in Brentwood
     
    Premier Inn Brentwood Hotel
    815 reviews
    #2 of 4 hotels in Brentwood
     
    Marygreen Manor Hotel
    1,033 reviews
    #1 of 4 hotels in Brentwood
     
    Best Western Ivy Hill Hotel
    383 reviews
    #1 of 1 hotels in Margaretting
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (676)
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    151 - 155 of 661 reviews

    Reviewed 13 September 2016 via mobile

    Have been coming here for over 20 years- simply because it says what it does on the tin. It's good family value, the staff are nearly always polite, cheerful and helpful and unlike other Holiday Inns, the chefs here appear to take pride in the...More

    1  Thank GirlInPink2014
    Response from IHGService, Guest Relations Manager at Holiday Inn BrentwoodResponded 2 October 2016

    Dear GirlInPink2014, Thank you for your feedback and for choosing our property for your lodging needs. As one of our frequent travelers and valued guest, you feedback is very significant as guest satisfaction is very important to us. We pride ourselves on our friendly staff...More

    Reviewed 7 September 2016 via mobile

    Stay here a lot on business, place could do with a facelift as its looking tired. Rooms are ok but quite expensive for what you pay for. Staff are very friendly and always happy to help. Could do with more vegetarian choices at breakfast as...More

    1  Thank Serpico123
    Response from IHGService, Guest Relations Manager at Holiday Inn BrentwoodResponded 26 September 2016

    Dear Serpico123, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note of your positive comments on our friendly and helpful staff. However, we regret to...More

    Reviewed 1 September 2016 via mobile

    As advertised. Two events were taking place when we stayed. One being a wedding. The guests staying either side of us were obviously linked and kept running back and forth and knocking on doors. Very thin walls given there is a adjoining door between the...More

    1  Thank Maria G
    Response from IHGService, Guest Relations Manager at Holiday Inn BrentwoodResponded 25 September 2016

    Dear Maria G, Thank you for staying with us and for leaving a review. I am happy that you found our bathrooms clean. However, I regret that the noise challenges and the condition of the pool negatively affected your overall satisfaction. Rest assured, your comments...More

    Reviewed 30 August 2016

    My boyfriend and I stayed at the Holiday Inn Brentwood on Friday 26 August 2016 for one measly night as we were attending a wedding reception nearby and he was charged £71 plus an extra £50 for "incidentals" (such as for drinks at the bar,...More

    2  Thank ShelleyEHall
    Response from IHGService, Guest Relations Manager at Holiday Inn BrentwoodResponded 16 September 2016

    Dear ShelleyEHall, Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodations are some of the things we pride ourselves in and it is nice to know that you were satisfied with the pleasant room received. However, we regret to read...More

    Reviewed 29 August 2016 via mobile

    My wife and I have a love/hate relationship with this hotel. We come down to Essex a few times a year to see friends and we always seem to give the HI one more chance as our daughter loves to swim and the Premier Inn...More

    2  Thank TimandElsa
    Response from IHGService, Guest Relations Manager at Holiday Inn BrentwoodResponded 16 September 2016

    Dear TimandElsa, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are so pleased you found our staff to be friendly. On the other hand, please accept our sincerest apology for the disappointment you had with the...More

    De Rougemont Manor
    760 reviews
    #3 of 4 hotels in Brentwood
     
    Premier Inn Brentwood Hotel
    815 reviews
    #2 of 4 hotels in Brentwood
     
    Marygreen Manor Hotel
    1,033 reviews
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    Best Western Ivy Hill Hotel
    383 reviews
    #1 of 1 hotels in Margaretting
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$86 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your Holiday Inn Brentwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Essex >
    • Borough of Brentwood >
    • Brentwood
    • Also Known As
    • Holiday Inn Brentwood Hotel Brentwood ,
    • Brentwood Holiday Inn
    Add Photo Photos
    Traveller (86)
    Room & Suite (45)
    Dining (12)
    Pool & Beach (1)
    Hotel & Grounds (48)
    Bathroom (15)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 4 hotels in Brentwood
    Premier Inn Brentwood Hotel
    815 reviews
    2.12 km away
     
    Marygreen Manor Hotel
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    .69 km away
     
    De Rougemont Manor
    760 reviews
    2.81 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    gb321113
    4 November 2017|
    AnswerShow all 2 answers
    Response from HolidayInnBrentwood | Property representative |
    Hi, if you do not have the receipt I should be able to reproduce one for you. We have a computerised system so if you could just send me the items purchased, I should be able to search the database and find the original... More
    0
    Votes
    Leanne J
    14 February 2016|
    AnswerShow all 3 answers
    Response from David B | Reviewed this property |
    Taxi ride to the amenities in Romford and Brentwood
    1
    Vote
    Room Tips
    "Ask for a room that doesnt have an inter-connecting door."
    Read review
    "Avoid the place"
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    "use a different hotel"
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    "This was supposed to be an all access room. You had to be a gymnast to use the hair dryer as it was wired..."
    Read review
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