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Highfield Grange Holiday Park - Park Resorts

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847 Reviews from our TripAdvisor Community

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Showing 847: English reviews
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Bilston, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here having 2 vans that ended up being across the park from each other we also had early check in but this was only given to 1 van so had to check in at 4 for the other one. Let's start with the park nothing really for adults to do entertainment was bad same old thing every night...

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1Thank globetrotters7586
Leigh-on Sea, United Kingdom
Reviewed 2 days ago NEW

I'm not one to moan about Travellers, but the place is over run with them these days and kids are un supervised ALL the time!!! I would not let my kids behave like animals while getting drunk and not watching over them! Food is also overpriced and measly portions. For what people pay, you can go abroad these days! AVOID!!!!

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Thank shellcare80
Banbury, United Kingdom
Reviewed 5 days ago NEWvia mobile

I am writing a review as i am still overwhelmed how much fun i had at highfield grange this last week. I have to give full credit to the entertainment staff Adam , Charley and Kayleigh they was short staffed but never once failed to keep us filled with laughter and cheer. They always had smiles on there faces and...

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Thank marymcginley14
Horning, United Kingdom
Reviewed 1 week ago via mobile

Once again there's no where for adults without children to have a quiet relaxing drink in the evening. You might think that the restaurant / lounge would be ideal especially with an "adults friendly" policy after 10pm. The problem is no door staff enforce this. Three of them stood at the main ballroom door all evening g chatting and doing...

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Thank Clive B
Catterick, United Kingdom
Reviewed 1 week ago via mobile

We booked for a 7 night stay with our 5 year old and 3 month old. When we arrived the caravan smelt of dog, when we reported this to reception they were very sympathetic and organised for us to me moved to a different caravan. The caravan we moved to was AMAZING! Highfield is about 6 min drive from the...

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Thank EStammers92
reading
Reviewed 1 week ago

Had a lovely time away, the weather was great and the caravan was beautiful and clean and was perfect for 4 adults, 2 teenagers and 2 small dogs (could have done with some outdoor furniture). the entertainment was OK but a little out dated. the bar staff in the entertainment room need more training and need to smile the chip...

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Thank emzrobbo
Reviewed 1 week ago via mobile

Where to start arriving we discover that the pictures of the van online are not tge van we got in fact the pics online are a lodge false advertising on the web page. Things went from bad to worse from most of the food in the bar being out of stock to the chef arguing with the bar staff in...

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Thank dawn l
Benfleet, United Kingdom
Reviewed 2 weeks ago

My family and I (2 adults, 4 children) stayed here last weekend and what a disappointment. We weren't given any instructions on how to work the central heating or other appliances in the caravan. We paid for an 8 berth which was meant to have a sofa bed for 2 in the living area, yet it was just a normal...

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Thank ctnaylor
Reviewed 15 February 2017 via mobile

A great park with loads of activities to keep children and adults amused. Inside pool is a little small so they limit the number of swimmers, which can be frustrating, as you then find yourself in a queue. Entertainment was of good quality and the park itself was clean and tidy. We were quite pleased with our caravan as we...

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Thank Joanne R
CustomerServicePR, Guest Relations Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Hi Joanne, We're glad that you enjoyed your stay and to hear that you will return to Highfield Grange, we can't wait to welcome you back :o) ^Emma

Greater London, United Kingdom
Reviewed 1 February 2017

Our travelling companion bought lunch for 6 adults and 4 kids, they got it wrong (this does and can happen anywhere) but what happened next was a disgrace, a problem was acknowledged by all except the chef, but none would deal with it, as a result we didn't/wouldn't eat in the place again

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1Thank filrite
Park R, Guest Relations Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Hi Filrite, I'm so sorry to hear that the team in the restaurant didn't get your orders correct and I really hope that you had the opportunity to discuss this with them or another member of the team. We pride ourselves on delivering excellent customer service, especially within our food and beverage department and we're really disappointed that on this...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Free Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Highfield Grange Holiday Park - Park Resorts

Address: London Road, Clacton-on-Sea CO16 9QY, England
Region: United Kingdom > England > Essex > Clacton-on-Sea
Price Range: $17 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highfield Grange Holiday Park - Park Resorts 3*
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Also Known As:
Highfield Grange Holiday Park - Park Hotel Clacton-On-Sea
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Questions & Answers

Here's what travellers have asked, with answers from Highfield Grange Holiday Park - Park Resorts staff and other travellers.
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Questions? Get answers from Highfield Grange Holiday Park - Park Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for accommodation near the Entertainment area as otherwise you will spend a lot of time walking back and forth.”
ctnaylor, 4 Apr 2017 | Read review
“If you like peace and quiet stay Monday to Friday.”
Mekongmarcus, 27 Sep 2016 | Read review
“Cannot fault anything :)”
W962OLmichellet, 26 Jul 2016 | Read review
“You get what you're given.”
  • Like a hammock.
FloydOnForever, 15 Jul 2016 | Read review
“upgrade to silver”
nokesy67, 6 Jul 2016 | Read review
5 of 5