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Pontlands Park

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Traveller (145)
Room & Suite (47)
Dining (11)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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Traveller rating
302
112
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12
8
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302
112
36
12
8
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All reviewsafternoon teaspa facilitieswonderful weddingsandwicheswedding breakfastlovely hotellovely groundswedding receptionlounge barperfect venuechristmas dayevery member of staffstayed for one nightwaiting staffsunday lunchcouldn't faultbirthday party
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11 - 15 of 470 reviews
Reviewed 14 March 2018

First impressions are so important, so a brief wait for the receptionist to arrive didn't set me off in a good mood. I then felt that we are a bit of nuisance to her. Then I was told that it was completely standard practice to...More

1  Thank Peter B
Response from HLGroup, Owner at Pontlands ParkResponded 15 March 2018

I am disappointed to read your review and would like to apologise that the receptionist checking you in, perhaps did not explain what a pre-authorisation on your credit card is, which I can assure you is standard check in procedure within most hotels around the...More

Reviewed 14 March 2018

What a great Hotel. It is smart and stylish. I liked it a lot and would recommend it. My room was lovely, very warm in the cold weather, and well equipped. There is good attention to detail in the servicing of the room. The Bathroom...More

Thank Hilary B
Response from HLGroup, Owner at Pontlands ParkResponded 14 March 2018

Thank you for your review. I am pleased you had a wonderful stay and would recommend our hotel as you found us smart and stylish. I am sorry you did not enjoy the music being played in the breakfast room, it is a local radio...More

Reviewed 2 March 2018

Stayed here overnight for my sister/husband Golden Wedding Anniversary. Absolutely lovely hotel, our room was very spacious and had everything we needed. Staff were excellent at all times...even late into the early hours with drinks or coffees! Thanks to Elaine and John for letting us...More

Thank 1947dorothy
Response from HLGroup, Owner at Pontlands ParkResponded 5 March 2018

Thank you for your review following your recent stay at Pontlands Park. I am pleased you all had a fantastic time throughout your stay, I shall gladly pass on your comments to the team. I hope when you are next in the area you come...More

Reviewed 26 February 2018

Seven of us stayed for one night it was to celebrate our Golden Wedding could not asked for anything better, Staff very good and helpful and the rooms I had booked were excellent very comfortable would go back anytime and highly recommend to anyoneMore

Thank Elaine K
Response from HLGroup, Owner at Pontlands ParkResponded 28 February 2018

Thank you for your review following your recent stay at Pontlands Park. I am pleased you all enjoyed your stay and found the bedrooms to be comfortable. Perhaps if you are in the area again you can stay with us and use the facilities at...More

Reviewed 6 February 2018 via mobile

The better half and I really needed to get away just for the night to be able to switch off, we have stayed in many fine hotels and this is up there with the best, The staff where very welcoming and made you feel at...More

1  Thank LeeH1974
Response from HLGroup, Owner at Pontlands ParkResponded 7 February 2018

Thank you for your lovely review following your recent stay at Pontlands Park. We are only a 3* hotel and I am thrilled you found Pontlands Park to be one of the best hotels you have stayed in. I am pleased you enjoyed the dining...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$136 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$136 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (145)
Room & Suite (47)
Dining (11)
Pool & Beach (3)
Questions & Answers
Ask a question
Denise M
2 March 2017|
AnswerShow all 5 answers
Response from mmqewrw123 | Reviewed this property |
It would be a good location v festival which is held in hyland park is approx a 10 minute drive from the hotel you would not be able to walk it but if you could arrange a taxi then it would be a good location.
1
Vote
Louise M
5 September 2016|
Answer
Response from jacquiegan |
It is best to book to guarantee entry as it does have a member base who turn up regularly. 01245 476333.
1
Vote
Louise M
5 September 2016|
AnswerShow all 6 answers
Response from HLGroup | Property representative |
Afternoon, Although in the same grounds the leisure centre is a managed separately from the hotel. It is possible to visit Reflections Leisure Centre as a day visitor and although not essential it is recommended that you... More
2
Votes
Room Tips
"Garden views are best"
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"There are no lifts so a lower floor may be needed if walking difficulties."
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"Room 61 has 2 very large windows with beautiful views."
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"Room 61 was delighful"
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