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Pontlands Park

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Pontlands Park
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372 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Reviewed 5 December 2016 via mobile

Had our works Christmas party here on Friday and had a fantastic night. Great value for money party package which inc Prosecco and wine! Unlike other places at Christmas where the service is poor and food dry this was delicious and couldn't fault it - lovely menu to choose from and fab desserts! We all enjoyed dancing away the night...

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Helpful?
Thank Joanne L
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your lovely review and for choosing Pontlands Park for your Christmas Party. We know there are a lot of venues offering parties and work hard to make sure that as well as being a fun evening with a great festive atmosphere the food is also great and overall offers great value for money. I am pleased you...

Nottingham, United Kingdom
Reviewed 3 December 2016 via mobile

On arrival, staff were very pleasant and welcoming. Staff explained where the facilities were in the hotel and when we could access them. The room was lovely, very clean and had everything that you would need for a relaxing stay. The hospitality is outstanding! The food was so good, I wanted to make it myself! Again, staff were very helpful...

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1Thank melissamackenzie
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your lovely review following your recent stay with us. I am pleased that you enjoyed your visit and were well looked after by the team, we look forward to welcoming you back again very soon. Jason Bartella Managing Director

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 December 2016 via mobile

Stayed here for 2 nights with my partner as I have done on a few occasions previously over the past year. Yet again the service and quality goes above and beyond. The rooms are large, immaculate and full of all the amenities you could need. All staff are attentive, friendly and are willingly to accommodate any request where possible from...

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1Thank A TripAdvisor Member
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your lovely review following your most recent stay with us. I am pleased you always enjoy your time with us and once again were well looked after by the team and your dietary requirements were accommodated. We look forward to seeing you both again soon. Jason Bartella Managing Director

essex uk
Reviewed 1 December 2016 via mobile

Went here the day after myself and my husband got married for festive afternoon tea . Was nicely displayed and a nice seller of cakes and sandwiches. When it came to paying the bill was way over what it should have been and the waitress didn't seem to get what out issue was . It wasn't until 10 minutes of...

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Helpful?
Thank dukey1989
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your review following your recent visit for Afternoon Tea and congratulations on your wedding. The additional money you are referring to is a discretionary service charge, it is noted on the menu that this will be added and would have been labelled on the bill, as the name suggests it is discretionary and if you felt that...

Stourbridge, United Kingdom
Reviewed 28 November 2016

We stopped overnight whilst attending a local event and were very pleased with the room and standard of the hotel. Beautiful decor and a very spacious room which we couldn't fault. Staff were very polite and attentive we would definitely stop here again if in the area.

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Thank Karen W
Chelmsford, United Kingdom
Reviewed 27 November 2016 via mobile

We had a truly wonderful wedding at Pontlands Park Hotel,the whole experience from the hotel staff,ceremony room,wedding breakfast with the quality of the food was superb.the reception in the evening was amazing in the marquee. We had a lovely large room which was so clean and nice to stay, We fully recommend this lovely Hotel for your wedding, Thanks David...

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Thank David M
norfolk uk
Reviewed 13 November 2016 via mobile

Arrive by car and wasn't sure where the entrance was, as there were 2 closed doors. Receptionist very pleasant but didn't explain about the whereabouts of restaurant until asked and no mention of wifi and assumed that I knew about the facilities. The room was excellent but bed a bit hard. The food was excellent but no atmosphere in the...

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2Thank fillipNorfolkUk
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your review following your recent stay with us. I am sorry that you struggled to find the entrance, the door is often closed to keep the warmth in but it is a well lit entrance clearly marked with trees either side of the door. I will speak to the reception team about the information given at check...

wooflett
Reviewed 10 November 2016

Pontlands Park Hotel is situated in the large village of Great Baddow close to Chelmsford. Ironically, sat navs appear to struggle with the postcode, and we found it was not the easiest place to find. Suggest using Google maps on your phone if you are struggling, as this provided an accurate and reliable means of navigation. The hotel is approached...

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Thank wooflett
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your review following your recent stay with us, we have never had people mention that they struggled to find us when using a sat nav so we will look into this further. It seems that you only saw the car park at the front of the car park, we also have plentiful further parking to the rear...

Wolverhampton, United Kingdom
Reviewed 26 October 2016 via mobile

So... It's half term, we have family and friends dotted around London who we want to catch up with and we need a base... Lots of searching and Pontlands seems to fit the bill. The deal maker?...the pool in the neighbouring leisure complex; when you got kids, you need water! Arrival was incredibly friendly & helpful; I travelled with a...

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1Thank beckyprp
HLGroup, Owner at Pontlands Park, responded to this review

Thank you for your review following your recent stay with us. I am pleased that the team looked after you and you liked your rooms. I apologise that the staff at the leisure centre were a little abrupt and I will be taking this up with them to improve the welcome they offer in the future. However as you were...

Essex, United Kingdom
Reviewed 23 October 2016

We went to Pontlands for Afternoon Tea to Celebrate my Mum and Dad 50th Wedding Anniversary. The Staff could not have been nicer. Their was 16 of us and they put us in a room to ourselves which was lovely as it allowed for everyone to mix and have a chat. The waiting staff kept giving us fresh tea and...

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Thank Iris200011

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Pontlands Park

Address: West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
Region: United Kingdom > England > Essex > Chelmsford > Great Baddow
Price Range: $176 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pontlands Park 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Pontlands Park Great Baddow
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Questions & Answers

Here's what travellers have asked, with answers from Pontlands Park staff and other travellers.
4 questions
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Chelmsford, England, United Kingdom
over a year ago

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Questions? Get answers from Pontlands Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look good”
 of 5 bubbles Johnpenn, 2 Jan 2017 | Read review
“Get a higher floor rooms on the ground floor very warm”
 of 5 bubbles christineg679, 16 Dec 2016 | Read review
“Executive rooms are lovely, but ask for a room away from the main staircase if possible.”
 of 5 bubbles wooflett, 9 Nov 2016 | Read review
“Very the standard room are very good here although no air con”
 of 5 bubbles CHS56, 14 Jul 2016 | Read review
“Room 65 has a door to an adjoining room if you are staying with other family members.”
 of 5 bubbles shirleyann50, 20 May 2016 | Read review
5 of 5