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room was basic but thats what you pay for we had a twin bed room off the back of the pub not to noisy Wife liked the beds. mattress and pillows found them very comfortable bath had shower over bath . sink had plug but...More
Thank Gareth S
Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge HornchurchResponded 2 August 2016
Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving.
Stayed her to attend a wedding.
It is very central right next to a station so easy to get to. Roomd were faultless and the price was very reasonable as it included breakfast. Room had modern decor and was simple you get a kettle and...More
The loud music until gone midnight, the state of the rooms (our sink smelt of vomit) the noise from the taxi rank outside. It'll be a while before I recover from this experience, do a quick google search for news stories on this place it'll...More
1 Thank mikedorrance
Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge HornchurchResponded 21 July 2016
Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments.
This establishment is trying to recover from a bad patch and is doing O.K. The food is fairly good but the service is dodgy. Not enough waiting staff so when we eat as a large group some people have finished before others have started which...More
Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge HornchurchResponded 22 June 2016
Your feedback is really important to us, so thanks for taking the time to leave a review.
I eat here about once a month with my family , the menu has change recently so we wanted to try it out . The selection seems to be more varied and when order everyone agreed it was good its nice to have ribs on...More
Thank chris d
Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge HornchurchResponded 8 June 2016
We’re really grateful for your comments, thanks for taking the time to leave a review.
Free High Speed Internet ( WiFi )
Things to do
US$75 - US$90 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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