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Holiday Inn Southend

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Holiday Inn Southend
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667 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Reviewed 3 weeks ago

I stay here every time I am in Basildon, it is one if not the best hotel in the IHG chain! Damion one of the managers goes beyond his job of keeping customers happy and he is a lovely chap to. The hotel has lovely views of the runway at Southend and the surrounding countryside. rooms are lovely and very...

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Helpful?
Thank Kennethkhll
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Many thanks for the comments. I will defiantly pass this to Damien. You are very right to say that the great views, room size and amenities are excellent at holiday inn south end. Once again thank you for your reviews and we look forward to see you again Regards

East Anglia, United Kingdom
Reviewed 4 weeks ago

Booked a hotel, parking and dinner package that cost about £150 for 15 nights. Parking would have cost £7.50 per night and the package gave us £20 credit each for dinner, the regular rate the night we stayed for walk in customers room only was £189 so the package was very good value. If you drive along the road at...

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Helpful?
Thank LesGUk
Rohit S, General Manager at Holiday Inn Southend, responded to this review

We are very pleased to get a positive feedback from you.We take pride in delivering our guest a great stay in safe, modern, friendly and a comfortable environment. I am glad we kept to our promise. I will make sure I will take these comments to my team. In regards to furniture at the bar I will raise this with...

Reviewed 4 weeks ago via mobile

Can't fault this hotel (apart from the very small gym - but then it is called a mini gym so it wasn't falsely advertised 😂 Great room, comfy bed and a good selection on channels on the large tv, lovely reception staff and a brilliant rate - as an IHG Spire member I expect to be looked after and I...

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Helpful?
1Thank Cme80
Rohit S, General Manager at Holiday Inn Southend, responded to this review

We are very pleased to get positive feedback from you.We take pride in delivering our guests a great stay in a, modern, friendly and comfortable environment. I am glad we kept to our promise. I will make sure to pass these comments onto my team. We look forward to seeing you again.

Reviewed 4 weeks ago via mobile

I recently visited the Holiday Inn and I have to say the staff are very friendly, clean cut and ever so polite, I would like to also mention a lovely lady I think her name was Kim and her colleague Shannon, we came in rather late at night for a few drinks and a bite to eat, they was very...

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Helpful?
Thank Anna4573
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Firstly let me thank you for giving us appreciation for our customer service. We really appreciate your genuine feedback. It is very nice to know that you found the staff to be accommodating, polite and helpful. I will make sure to communicate this positive comment to the team. We look forward to seeing you again.

A TripAdvisor Member
Level Contributor
8 reviews
1 helpful vote
Reviewed 5 weeks ago via mobile

Stopped here a couple of times and will definitely be stopping here again. The spacious family room overlooked the airport which was amazing especially at night. The beds were really comfy and the breakfast fills you up for the day.

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Helpful?
Thank A TripAdvisor Member
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Thank you very much for the positive comments. I am glad that you were happy with the room size and the amazing views. Our beds offer a good night sleep and our as much you can eat breakfast gives our guest the right start for the day. I will take these comments to my team. We look forward to see...

Norwich, United Kingdom
Reviewed 4 November 2016

Excellent room with a king size bed which seemed even bigger than your normal king size! Our room had great views over the runway but even when a jet took off you could hear almost nothing...truly great sound insulation. Very friendly reception staff. The only slight moan was having to pay £7.50 for the car park.

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Helpful?
Thank martinballhome
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Martin We are very pleased to get a positive feedback from you.We take pride in delivering our guest a great stay in safe, modern, friendly and a comfortable environment. I am glad we kept to our promise. Car park is charged service facility that serves the hotel as well the airport. This is something which is put in place...

Carlton Colville
Reviewed 2 November 2016

Rather than driving over 100 miles early morning we booked for an overnight stay with parking included for the 10 days of our holiday. The room was clean and comfortable, the buffet breakfast was delicious and very good value and all the staff we met were friendly and efficient. Great way to start a holiday.

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Helpful?
Thank NeilMacpherson
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Mr Neil Macpherson We are very pleased to get a positive feedback from you.We take pride in delivering our guest a great stay in safe, modern, friendly and a comfortable environment. I am glad we kept to our promise. I will make sure I will take these comments to my team. The breakfast team members and reception team members...

Deal, United Kingdom
Reviewed 1 November 2016 via mobile

Having missed our flight by minutes we had no choice but to stay overnight and fly out the following day. We opted for a dinner, bed and breakfast package as this was the best value for us. We chose dinner from a special menu which had three choices for each course. Everything was well cooked and nicely presented. The fish...

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Helpful?
Thank 324,333
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Guest I am pleased that you will choose Holiday inn Southend again. I will be discussing the the positives and the negatives from this comment with the team members. I feel there is room for improvement and I am confident the team will bring constructive change once the issues are highlighted. I thank you once again for your genuine...

London, UK
Reviewed 1 November 2016

We stayed because my wife had the first flight out in the morning. Check in was good. Room decent and clean. This is a airport hotel primarily so meets that task well. Took the train home which was easy.

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Helpful?
Thank RoamingRobin
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Thank you so much for your comments. I am pleased to know that we supported the purpose of your visit Regards

England
Reviewed 31 October 2016

On arriving on the 5th floor we found a nice place to sit and admire the views and sat watching as the planes arrived and took off, we ordered at the counter and greeted very pleasantly, when the food arrived with real napkins the food was just as good as it looked, a lovely few hours spent chilling and relaxing,...

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Helpful?
Thank RAC011
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Thanks for the positive comments about the location , great view and service. The 1935 roof top restaurant is the only roof top restaurant and bar in Essex. It is AA accredited restaurant in a 4* property. We take pride in deliver great food and drink in relax environment. Thanks once again and we look forward to see you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Stay excited……The spectacular Holiday Inn Southend opened on 01st October 2012 !Stay relaxed……The hotel is the latest addition to the Holiday Inn portfolio and has 129 air conditioned bedrooms and features 27 executive rooms and 4 King superior rooms.Stay unique……In a first for Holiday Inn in the UK, the five-storey hotel also houses a fully sound-proofed rooftop bar and restaurant (1935 Rooftop Restaurant & Bar) offering spectacular views of London Southend airport and surrounding Essex countryside. The restaurant is open every day for breakfast, lunch and dinner (open to non residents also), and the bar if open for coffee and range of beverages from 10am - 11pm daily.Stay connected……Holiday Inn Southend will also offer a variety of conference and banqueting facilities, plus a choice of meeting rooms for up to 140 people and is within 40 minutes of central London.Stay devoted…..Choose Holiday Inn Southend for your Essex wedding venue, with flexible facilities we can help make it a day to remember. ... more   less 

Additional Information about Holiday Inn Southend

Address: 77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
Region: United Kingdom > England > Essex > Southend-on-Sea
Price Range: $111 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southend 3*
Number of rooms: 129
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Southend staff and other travellers.
16 questions
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Sudbury, null, United Kingdom
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Questions? Get answers from Holiday Inn Southend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for airport view.”
 of 5 bubbles graceb204, 22 Nov 2016 | Read review
“Upgrade, it was worth it.”
 of 5 bubbles Thomas_Smith1, 22 Nov 2016 | Read review
“All rooms soundproof as next to Airport,great for planespotting”
 of 5 bubbles X4408CZstever, 16 Nov 2016 | Read review
“Ask for a runway view at end of corrider”
 of 5 bubbles clare4204, 26 Sep 2016 | Read review
“maybe a room overlooking airport”
 of 5 bubbles bazar2410, 20 Sep 2016 | Read review
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