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Greenwoods Hotel & Spa

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Greenwoods Hotel & Spa
Greenwoods Hotel & Spa
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693 Reviews from our TripAdvisor Community

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There are newer reviews for Greenwoods Hotel & Spa
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Showing 689: English reviews
Reviewed 8 September 2015 via mobile

My boyfriend booked the spa break as a treat for us both. Room was lovely and clean and there was a lovely warm welcome from the staff at reception. We were both really looking forward to our spa treatments that afternoon. However on visit to the spa we were informed there were no robes left to change into. When having...

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Helpful?
1Thank Spanner32
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Spanner32, Thank you letting us know your feedback following a recent overnight stay with us at Greenwoods. Great to hear you had such a good time and enjoyed staying in our newly refurbished bedroom. We have taken on board your comments regarding the robes, sorry to learn that this did not meet your expectations and can assure you that...

Wickford, United Kingdom
Reviewed 7 September 2015

Our youngest daughter treated us to this for our 30th Anniversary. It is a lovely hotel/spa. She has used the spa many times and can highly recommend it. Our tea was served promptly, there was a good selection and you can request a refill of anything. The service was helpful but not intrusive. I would definitely recommend trying it.

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Thank Encore2015
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Encore2015, Thank you for your email regarding a recent visit to Greenwoods. We appreciate you taking the time to provide us with your comments and were very pleased to hear that you have enjoyed your afternoon and the service we provided. We are making lots of positive improvements throughout the hotel and spa at the moment and have been...

cambridge
Reviewed 7 September 2015

the hotel and room are very nice indeed;as was evening meal. my only comments are that the service at lunch time was VERY slow and I was (eventually) served a teeeeeny piece of very dry cake; already cut into little chunks so it was all dried at all the edges(the waitress said it 'comes already cut' for the afternoon tea!.)...

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1Thank budthefrog
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Thank you for your feedback following a recent visit to Greenwoods for an overnight stay. We are pleased that you liked your newly refurbished bedroom and thought the evening meal was enjoyable.- We have recently changed our restaurant menu and have been really pleased with the great feedback from our guests. Sorry to hear you thought the lunch service was...

Reviewed 4 September 2015 via mobile

Came for a wedding which went well. Grounds were lovely for photos etc. However when we had the meal myself and my niece were fed chicken breast with blood in it. (Manager apologised via email). The rest of the evening went well only other gripe was the patio seating area which didn't seem to have any lights and was pitch...

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6Thank Kevwestham
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Kevwestham, Thank you for your feedback following a recent stay to attend a wedding with us at Greenwoods. We were sorry to learn that you were unhappy with any aspect of your stay and have spoken to our staff and management to investigate your comments. As we mentioned to you in our email response a couple of weeks ago,...

Essex, United Kingdom
Reviewed 31 August 2015 via mobile

I purchased a weekend away at greenwoods spa for my boyfriends birthday and we had such a lovely time. The staff were very attentive and family and were able to assist us with anything we needed. Our television seemed to have a couple of problems but staff were there straight away to solve them for us. The treatments were amazing...

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2Thank livevans95
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Livevans95, Thank you for sharing your feedback with us following a recent weekend away at Greenwoods. We are really pleased to hear that you have enjoyed the experience and found our staff helpful and friendly. We are always aiming to improve not just our facilities, but also the service we provide and as such are delighted to learn that...

Reviewed 30 August 2015 via mobile

Really disappointed. There was poor housekeeping from walking through the hotel through to our bathroom. Renovation going on next to our room, who doesn't want dust sheets in front of your door?? Pool and spa were fab. Unfortunately that was the high point, furniture being dragged at 2-4am doesn't make for a good night sleep. We were then to exhausted...

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4Thank Loui1978
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Loui1978, Thank you for your feedback following a stay with us at Greenwoods this weekend. We were very sorry to learn that any aspect of your visit was disappointing and we are speaking to our staff and management to ensure a full investigation into your comments. It is very unusual for us to receive complaints of this nature- we...

Essex, United Kingdom
Reviewed 26 August 2015 via mobile

My sister booked us a spa day as a treat at the start of my maternity leave. Having never been on one of these before I wasn't sure what to expect. Fair enough to say that I loved it. I was treated to a hand massage, a mother to be treatment (amazing), a two course lunch a manicure and pedicure....

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1Thank Nicki W
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Nicki W, Lovely to learn that you were treated to a mother to be day with us at Greenwoods. We are really pleased that you enjoyed the specially designed treatments and felt refreshed and relaxed after your day. Our spa therapists make sure we use the latest and best techniques available to offer our clients the most up to...

Essex, United Kingdom
Reviewed 26 August 2015 via mobile

Great surroundings. Well furnished clean room, wonderful helpful staff, amazin food. Would recommend. All you need for a relaxing weekend. Would book again. Pool great temprature, nice wet/dry sauna. Dressing gown supplied looked tired, could do with updating but was clean. Really accomodating as spa treatment run over checkout time, was able to check out after treatment. Pammy from Essex

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2Thank pammyg1
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Pammy, Thank you for letting us know about your recent visit to us at Greenwoods. We are ever so pleased to learn that you enjoyed every aspect of your visit and thought our staff were helpful, as well as being able to offer great facilities and surroundings. We do ensure that our gowns are replaced very regularly throughout the...

Reviewed 23 August 2015 via mobile

My best friend was given the gift of a spa weekend at greenwood's and invited me to accompany her. It was our first time at a spa hotel and we cannot wait to go back. The hotel was traditional from the outside and contemporary inside (it was absolutely fabulous)....the rooms were spotlessly clean, the food was excellent. The treatments we...

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3Thank Lisa H
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Lisa, Thank you for letting us know how much you enjoyed your recent overnight stay with us at Greenwoods. We are delighted to read that you and your friend were on your first visit to us and were impressed with our hotel and service. We have recently undergone a multi million pound refurbishment and improved our standards and facilities...

England
Reviewed 21 August 2015 via mobile

Visited greenwoods spa on the 20th August. Wow very impressed.. Lovely grounds.. Stunning decor.. Friendly staff...food was lovely, everything you need. Definately recommend this place. We will return!

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2Thank lewis
LucyH0103, Manager at Greenwoods Hotel & Spa, responded to this review

Dear Lewis, Thank you for giving us your positive feedback regarding your recent birthday treat with us at Greenwoods. Our staff were delighted to hear that you were impressed with their service and with the facilities you used. It's great to see their hard work has made a good impact on your visit. We do look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Rosewood Restaurant
Rosewood Restaurant
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Greenwoods Hotel is a beautiful converted 17th Century Manor House. Offering a range of exclusive Rooms, exquisite fine dining in our Restaurant, traditional afternoon tea and luxury Spa packages. We also boast a fully equipped gym, heated indoor pool and modern spa facilities. Greenwoods has also just completed a multi million pound refurbishment programme, which includes: new-look spa, brand new bedrooms, gardens and public areas. We plan our special events with expert attention to detail and care: whether you're searching for the perfect wedding venue or a Corporate & Banqueting function - Greenwoods has everything you need to make your event a success - and more. Enjoy the Afternoon Tea next to a crackling fireplace, indulge in a drink in our Manor Lounge, order a snack or an a la carte meal in our fabulous restaurant- Greenwoods will ensure your visit is one to remember! ... more   less 

Additional Information about Greenwoods Hotel & Spa

Address: Stock Road, Stock CM4 9BE, England
Region: United Kingdom > England > Essex > Stock
Price Range: $218 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Greenwoods Hotel & Spa 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Greenwoods Estate Spa And Retreat Hotel Stock
Greenwoods Estate Hotel And Retreat
Greenwoods Estate Stock
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Questions & Answers

Here's what travellers have asked, with answers from Greenwoods Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Greenwoods Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay at the hotel so cant comment”
 of 5 bubbles haymel, 15 Feb 2017 | Read review
“Get the spa package which includes afternoon tea.”
 of 5 bubbles GeorgeE332, 23 Jan 2017 | Read review
“Better to ask for room in the original house, old part if you want the authentic experience”
 of 5 bubbles J97TEdavidh, 8 Nov 2016 | Read review
“We had a lovely room on the ground floor.”
 of 5 bubbles anniepalmer2016, 10 Oct 2016 | Read review
“Worth a discussion when booking. I liked having Lift for accessing the Spa.”
 of 5 bubbles 352maureenb, 8 Oct 2016 | Read review
5 of 5