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Crowne Plaza Resort Colchester Five Lakes

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Traveller (483)
Room & Suite (150)
Dining (30)
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Overview
  • Excellent30%
  • Very good28%
  • Average20%
  • Poor12%
  • Terrible10%
Travellers talk about
“spa treatments”(84 reviews)
“lazy sunday”(25 reviews)
“a la carte menu”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,739)
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All reviewsspa treatmentslazy sundaya la carte menubuffet styleleisure facilitieslight lunchsauna and steam roomlinks courseplay golfgolf breakexecutive roomgreat weekendovernight stayfull body massagebrasseriegymsquash
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1 - 5 of 1,726 reviews
Reviewed 1 week ago via mobile

Truely disappointed. For 4 consecutive mornings I have been woken before 7am by the grass cutting of the golf course outside my room. For three days I couldn’t open my bedroom door as the handle / lock was stuck. The response by the staff to...More

Thank Smileytwit
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 5 days ago

May I first of all thank you for choosing Crowne Plaza Resort Colchester – Five Lakes for your visit. However, I regret that your experience was marred by early morning grass cutting by our greens team. I appreciate how disturbing this was for you; hopefully...More

Hotel's Favourite
Reviewed 24 March 2018 via mobile

We booked our stay very last minute. We arrived at about 4pm the reception staff all very pleasant and friendly with a smile. The hotel has a nice casual seating area infront of reception if you wish to sit and relax with a drink. We...More

1  Thank Sarah W
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 26 March 2018

Thank you for choosing Crowne Plaza Resort Colchester – Five Lakes. It is clear from your feedback that you had a thoroughly enjoyable time with us; enjoying your well appointed accommodation with its wonderful view along with your dining experience. Thank you so much for...More

Reviewed 1 week ago via mobile

Came here with my partner the other week. Rooms were nice, bed very comfy. We chose the alarcate menu which was lovely, only thing was they didn't have much of a cocktail menu only 3 to chose from. Breakfast was good, a lot of variety...More

Thank Jcheets
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 1 week ago

Thank you for taking the time to comment on your recent visit to Crowne Plaza Resort Colchester – Five Lakes. From your review, it is clear that overall you had an enjoyable time; although we take on board your feedback regarding a lack of choice...More

Reviewed 1 week ago

Overall, the experience was lovely - I came away feeling relaxed and refreshed with a good nights sleep and well fed. The bed was comfortable, the room was nice and the spa treatments did the job. A few negatives; - On the Sunday night, the...More

Thank Leedsla123
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 1 week ago

Thank you for choosing Crowne Plaza Resort Colchester – Five Lakes for your visit. We have read with concern your feedback relating to your experience in the bar; we regret that this guest behaved in such an unacceptable way to our staff member and indeed...More

Reviewed 2 weeks ago

We played 2 rounds of golf, one on the links course which was poor as the course was very wet, the grass too long and the bunkers were awful! The Lakes course was much better all round and we enjoyed this round. The hotel rooms...More

Thank Mark R
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 1 week ago

Thank you for choosing Crowne Plaza Resort Colchester – Five Lakes. I regret you had cause to comment negatively on your recent golf experience due to the condition of the bunkers, The Essex area did experience heavy rainfall in April and again at the beginning...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$95 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$95 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (483)
Room & Suite (150)
Dining (30)
Pool & Beach (8)
Business Centre & Event Rooms (3)
Questions & Answers
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Hmyster
16 May 2018|
AnswerShow all 2 answers
Response from derekclements | Reviewed this property |
No, I don’t believe it is
1
Vote
salafa42
22 December 2017|
AnswerShow all 4 answers
Response from geoffreyh139 | Reviewed this property |
Sorry don’t know, I would contact Pro shop, they were very helpful
0
Votes
123456nic
26 September 2017|
AnswerShow all 5 answers
Response from jon g | Reviewed this property |
There's a lovely rspb reserve a couple of miles away, postcode CM9 8TP. It's on the Blackwater river/tidal marshes and is full of gulls, herons and egrets. Take your binoculars and you might get lucky and see a spoonbill.
1
Vote
Room Tips
"Has village rooms for families. They are nice but the downside is you have to walk outside to go to the main..."
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"If you want it Quiet, i would ask to have a room in the village as we did"
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"try to avoid a room on the same corridoor as the spa"
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"High floor away from Bar area"
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