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Waltham Abbey Marriott Hotel

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Old Shire Lane, Waltham Abbey EN9 3LX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$131
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US$140
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (146)
Dining (25)
Room & Suite (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waltham Abbey Marriott Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Waltham Abbey
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Bordering the historic Epping Forest, the Marriott Waltham Abbey offers four-star accommodations and a full-service spa. Deluxe guest rooms at the Marriott Waltham Abbey feature 32-inch flat-screen televisions, ergonomic workspaces, and premium bedding. The Junior Suites additionally feature an oversized bathtub with a rain shower. Guests enjoy complimentary use of the Leisure Club on-site, which offers a large indoor pool, children's splash pool, and sauna, as well as a 24-hour fitness centre. Our Cast Iron Grill restaurant features delicious seasonal English cuisine, while The Brew Bar lounge serves both Afternoon Tea and a Champagne upgrade. The Loughton Underground Station is within a five-minute drive and offers a direct central line into London. Experience world-class sporting events and entertainment at the brand new Tottenham Hotspurs Stadium or enjoy an exciting array of activities at Lee Valley, including white water rafting and horse-riding.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Paid internet
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Steam room
BBQ facilities
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
974Reviews14Q+A100Room tips
Traveller rating
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  • English
BERNARD BUCHWEITZ wrote a review Dec 2021
Watford, United Kingdom30 contributions9 helpful votes
I stopped for a hot drink and a meal, hot chocolate was like warm 🙁, food was great. I then asked if I could get a HOT chocolate this time as the previous one was very like warm, I was told sure, and was then charged for a second hot drink, I think this was very wrong to be charged for the ‘non hot chocolate’.
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Date of stay: December 2021Trip type: Travelled solo
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Response from M Regenhardt, General Manager at Waltham Abbey Marriott Hotel
Responded 3 weeks ago
Dear BESYSTEMS Thank you for your review and we appreciate your patronage. I am disappointed to read that our lounge bar associate did not read the cue when you ordered your second hot chocolate. Providing a great hot chocolate with our compliments and served with a smile would have made this visit to our hotel more memorable for the right reasons rather than for the one described above. I was however pleased to read that you found our food offerings to your liking and shall share your kind comments with our kitchen team, who will be equally pleased. We hope that we will have the opportunity to welcoming you again to our hotel in the future and be able to provide an even better experience.
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Maria Winchester wrote a review Nov 2021
1 contribution
Could not fault staff customer service & breakfast was wonderful albeit no room service for breakfast in bed available. Hotel is in need of modernisation, our room was very basic more like a travel lodge with an old shower curtain in the bathroom & smelt. I would not rate a 4* more like 2* very disappointed Marriott Hotels. I’ve stayed at many before but not sure I trust the images on your website of accommodation again. I also asked at time of booking to make it special on arrival as it was my best friend’s birthday. We received two small bottles of water and a jar of chocolate peanuts plus swan towels and rose petals on our bed. I would laugh but standard of room it’s not comical
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Date of stay: November 2021Trip type: Travelled with friends
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Response from M Regenhardt, General Manager at Waltham Abbey Marriott Hotel
Responded 22 Nov 2021
DearmariawE1783MN Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations entirely. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I am pleased to read that you overall enjoyed the service provided by the team and our Marriott Buffet breakfast here at the hotel, I was disappointed to read that certain aspects such as the current decor did not meet your expectations entirely and please be rest assured that we will further review your comments regarding the decor as much as the currently limited room service on the weekends and implement possible improvements. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Essex I hope you choose to stay with us again when your travels bring you back to the area.
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Chantele Birch wrote a review Oct 2021
4 contributions
Currently staying here. Tv doesn’t work properly, telephone doesn’t work, old food and containers left out in hallways. Currently really irritated because we asked for room service on our own phones (just a simple jug of water) an hour and a half ago. Still not arrived. Rang receptionist 45 mins ago and was told it’s on its way. Still not here. Apparently it’s very busy though I doubt that because when we went for dinner the place was dead. Avoid. Just awful.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from M Regenhardt, General Manager at Waltham Abbey Marriott Hotel
Responded 1 Nov 2021
Dear Chantelebirch Thank you for choosing to stay at the Waltham Abbey Marriott Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Essex
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Stacey M wrote a review Aug 2021
Harrogate, United Kingdom1 contribution
We booked this hotel after our original hotel cancelled our booking because of staff storage. We booked 2 rooms one for my husband and myself and the other for my brother and his wife (it was their wedding night). The bedrooms looked really nice and clean, HOWEVER after quickly getting dressed to make the long drive back to North Yorkshire to our children, we didn’t realise that I had been bitten a number of times! The itching is uncomfortable to say the least!! I have called the hotel to let them know of the situation and for them to take action, however I was told to just write in and they will look at it then. We can’t believe it! They are not willing to help and stop others from getting bitten. We spent over £500 on both rooms for 1 night! I will not use this place again! And as we have family around the area I will make them aware of this as well.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from M Regenhardt, General Manager at Waltham Abbey Marriott Hotel
Responded 23 Aug 2021
Dear D9411VOstaceym Thank you for sharing your experiences following your recent stay with us here at Waltham Abbey. Our commitment to clean involves a very robust checking of all rooms prior to arrival as well as a rigorous process when servicing a room covering cleanliness and inspecting all aspects of the room including all furniture i.e. the bed and its different layers. Whilst I am sorry to hear that you have been bitten, I am pleased to confirm that no evidence was found in the room or for that matter in and around the bed that suggests the alleged bites were caused by anything in the room. The hotel did not receive any further comments either from guests that stayed in any of the two rooms after your visit. Thank you again for your feedback and staying with us in these unusual times.
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maggie wrote a review Aug 2021
Bedford, United Kingdom2 contributions
Not the greatest hotel. Very basic. Not the best standard. Firstly we are charged a £50 holding deposit upon check in, which we where not informed of when booking. This is taken straight away from your card. But takes 5/7 days to receive back after realised from the hotel. They certainly don’t like to give back as quickly as they like to take!!! No one had masks on!! Very uncovid friendly. Now I’m aware we aren’t required anymore to wear them but you’d think a bit establishment such as this would be more cautious!! We received our key card, after being informed someone had already checked in under our name and paid for our room. We get the the room at 2am after a long late night and the key card didn’t work. 3 times we had to go back to reception and eventually they came to the room with there master key which also failed so we had to wait another 10 mins with no room while they found us another room. Breakfast we nice, again, not COVID friendly. No one wearing masks, no one wiping down the lids the food was under - so many people where touching these to life up and down and not one person wiped over them. The same with the taps on the juices. A huge possibly to spreading COVID could easily be a breading spot here!! Service changers where taken on every aspect of the stay, they bring a drink to the table - they charger a service charge. They bring a meal to the table - they charge a service charge. They are definitely trying to squeeze every penny that they can form there guests! Overall we where not impressed!!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from M Regenhardt, General Manager at Waltham Abbey Marriott Hotel
Responded 23 Aug 2021
Dear Mobile55303243670 Thank you for your feedback following your recent stay here at the Waltham Abbey Marriott Hotel. All our bookings - coming directly via Marriott.com or any other booking platform such as Booking.com - are informed via a pre arrival e mail that a deposit will be taken on arrival for the guest to be able to sign for any incidental they may have during their stay. Furthermore, we advise our guests that it will take up to 5 working days after check out for the money to be re-credited to their account, which is the time it takes the guests bank to process the refund, not the hotel. Please accept our apologies for the inconvenience caused due to the bedroom door lock malfunctioning and the time it took to provide an alternative room. I appreciate your kind comments about the quality of the breakfast and would like to rest assure you that our commitment to clean and to provide a safe environment in these unusual times is of utmost importance and it is regrettable that you perceived our current processes not to be as evident as they should be and I have shared your observations with the team for further review and subsequent actions. A discretionary service charge, which is distributed wholly to the team, and mentioned in our menus is applied in our Food and Beverage outlets and if requested can be taken off at anytime. I am sorry if this has not been made clearer on the menus. Once again thank you for your feedback and staying with us in these unprecedented times.
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PRICE RANGE
US$95 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott waltham abbey, waltham abbey marriott
LOCATION
United KingdomEnglandEssexWaltham Abbey
NUMBER OF ROOMS
162
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Frequently Asked Questions about Waltham Abbey Marriott Hotel
Which popular attractions are close to Waltham Abbey Marriott Hotel?
Nearby attractions include Myddelton House Gardens (6.2 km), Royal Gunpowder Mills (2.8 km), and Lee Valley Boat Centre (7.4 km).
What are some of the property amenities at Waltham Abbey Marriott Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Waltham Abbey Marriott Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Waltham Abbey Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waltham Abbey Marriott Hotel?
Yes, parking is available to guests.
What are some restaurants close to Waltham Abbey Marriott Hotel?
Conveniently located restaurants include Spice Station, Ting Tong Thai Cafe, and India Grill.
Are there opportunities to exercise at Waltham Abbey Marriott Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Waltham Abbey Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Waltham Abbey Marriott Hotel?
Many travellers enjoy visiting Royal Gunpowder Mills (2.8 km) and Cedars Park (4.8 km).
Is Waltham Abbey Marriott Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.