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Premier Inn Thurrock East Hotel

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Premier Inn Thurrock East Hotel
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325 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Reviewed 1 November 2016 via mobile

Clean,quiet ,friendly and helpful staff who go out of their way to help out. Good balue for money.The only downside was breakfast from the nearby Brewers Fyre just next door to premier inn it was reasonable but the food presentation was very poor...

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Thank TrishS82
West Lothian, United Kingdom
Reviewed 31 October 2016

Booked into this hotel for 5 nights as we where visiting friends who lived near by. Arrived at the hotel 20 minutes early and got checked in straight away. I asked for a refurbished room which was no problem. The staff where very friendly and helpful. Our room was in the new part of the hotel (separate building) and the...

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1Thank sharon s
Reviewed 26 October 2016 via mobile

I stay in these a lot. This is one of the good ones. Good staff, comfortable bed, everything works and the room is quiet. Staff in the restaurant were good although slightly alarmed to hear a screaming match between the kitchen staff that resulted in one walking out!

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1Thank Michael M
Hampshire
Reviewed 24 October 2016

My first visit to a Premier Inn! Very clean, super bed, very comfortable. So easy to book and to sign in. Staff very nice and helpful. My only problem was how to work the shower - eventually I figured it out. Certainly would stay in one again. Nice Beefeater next door with a big childrens area.

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Thank NotNanaxx
Deal, Kent
Reviewed 24 October 2016

Our first stay at this particular Hotel, our room was at the end of a long corridor which looked out on the upper level of the hotel overflow car park (adequate parking available). Our room was larger than some we have stayed in at other hotels in this chain, and had a 'chaise longue or spare bed' as well as...

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Thank Lawsos
Newport, United Kingdom
Reviewed 22 October 2016 via mobile

Hotel itself was fine, friendly staff, only downside was the lack of aircon. Do not book the breakfast in the adjacent restaurant. Food, cleanliness and staff all terrible. You are in OK walking distance or an easy drive of Lakeside...I'd strongly recommend eating there instead.

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Thank Mark H
abu dhabi
Reviewed 13 October 2016

It was a comfortable stay with no real complaints. The room was spacious (it was a family room, which I think was cheaper than a double for some reason) and the price reasonable at about 75 pounds. Free wifi is a bonus. I was also able to print out my boarding pass by emailing it to reception, so this was...

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Thank dupeyabu
Reviewed 7 October 2016 via mobile

Stay at these places all the time, all over the UK, normally good but this one has been terrible. First stay (last week), I was given a room which someone else already occupied and had no apology for their complete cock up. I actually opened a door to a room which another customer was already in! General attitude in the...

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Thank Matthew C
WhitbreadHotels, Premier Inn team at Premier Inn Thurrock East Hotel, responded to this review

Hi Matthew I'm really sorry to hear we've let you down during your recent visits. We take these incidents very seriously so I'll be in touch via direct message to speak to you further. I'm also concerned about the service you've received in the Brewers Fayre. Please get in touch with the team at www.brewersfayre.co.uk/contact.html and they'll follow this up...

Cardiff, United Kingdom
Reviewed 29 September 2016

This is a fairly standard PI, could do with air-cond but the chain were up front about that on the web site and reception. Room was clean and tidy, again a fairly standard PI. Service at breakfast was errr enthusiastic and poached eggs were well cooked which is always a good sign. the price of £101for one night is excessive...

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Thank teifion h
Manchester, United Kingdom
Reviewed 20 September 2016

Stayed here recently when the temperature hit 32deg C and after a glorious drive down south in the sunshine I arrived at the hotel. On checking in I was told the rooms didn't have aircon...WHAT ?? 2016 !! No Aircon !!! I had no choice but to accept as it was to late to go anywhere else. A large fan...

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Thank Peter R
WhitbreadHotels, Online Customer Service at Premier Inn Thurrock East Hotel, responded to this review

Hi Peter Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. As we don't have air con at the hotel, the housekeeping team will try to reduce...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Within walking distance of intu Lakeside Shopping Centre and 15 minutes by train to Grays town centre ... more   less 

Additional Information about Premier Inn Thurrock East Hotel

Address: Fleming Road Unicorn Estate | Chafford Hundred, West Thurrock, Grays Thurrock RM16 6YJ, England
Region: United Kingdom > England > Essex > Grays Thurrock > West Thurrock
Price Range: $79 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Thurrock East Hotel 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Premier Inn Thurrock East Hotel West Thurrock
Premier Inn West Thurrock
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Thurrock East Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Thurrock East Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have walking issues request a ground floor room.”
 of 5 bubbles PeteTheHorse, 30 Jan 2017 | Read review
“The room we were given was fine. Really good for the price.”
 of 5 bubbles MattsmumSheffield, 27 Jan 2017 | Read review
“ask for a refurbished room in the separate building”
 of 5 bubbles 631sharons631, 30 Oct 2016 | Read review
“any room will do”
 of 5 bubbles 688ianw, 15 Sep 2016 | Read review
“Don't go in the summer the rooms are very warm making it uncomfortable to sleep.”
 of 5 bubbles SteveStAlbansHerts, 7 Aug 2016 | Read review
5 of 5