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Westcliff Hotel

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Westcliff Hotel
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547 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Hook, United Kingdom
Reviewed 6 days ago NEW

Reception - Average Large Room - Very good (room 201) Sea facing -extra £10 per night but worth it. Room decor - a bit sparse could do with a homely picture on the large blank wall. Also could do with an armchair or sofa in the room there is plenty of room. Bathroom - good Breakfast - good Parking is...

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Helpful?
Thank 143grb
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your positive remarks and bout our rooms breakfast and bathroom. Parking can be at a premium sometimes, but there is a large carp park next to the Cliffs Pavilion less than 5 minutes walk away. Our lift is small but fit for the purpose of getting those individuals that are unable to use the stairs...

Rochford, United Kingdom
Reviewed 6 days ago NEW

Lovely Victorian era hotel with modern facilities and lovely period features. We stayed in what is called a 'small double',with shower and sea view which was very nice. Only stayed the one night after visiting a show at the Cliffs Pavilion which is virtually opposite. Bar and dining room good with a full range of breakfast items. Hotel's cliff-top location...

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Helpful?
Thank melbo2002
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your honest and complimentary review we very much appreciate the time taken to do this and look forward to welcoming you back a gain soon with kind regards Kim Midson

Staines
Reviewed 1 week ago via mobile

Only stayed one night. We managed to park near but out of season of course. Very friendly helpful staff. Good roomy quite old fashioned rooms, comfortable beds good views from our room, creaky floorboards all add to the character. Odd large bathroom but toilet was right against the door and wall very tight for a larger person. Clean room, good...

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Helpful?
Thank Diaveler
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your positive review. We not the remarks about the helpful staff, comfortable bed, clean room, and good breakfast. We see that the dinner in restaurant was not to your taste and that you accepted our apologise and complimentary desserts. we look forward to seeing you again soon with kind regards Kim Midson

Reviewed 1 week ago via mobile

The position is nice for this hotel with view to the Thames river estuary but the conditions were average I think to much for money.Old furniture,a small tiny bathroom,a small old fashion tv.Honestly I do not recommend it

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Helpful?
Thank Andrei P
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your email some of our rooms are marked for a refurb. We have made a note of your remarks but dont understand the "old fashion TV?" the majority are Samsung 36" plus up to 48" dependent on the size of the room. Perfectly adequate for a small room. Prehaps next time your in the area...

Reviewed 3 weeks ago via mobile

My partner and I stayed here for 1 night and found our stay distinctly average. The corridors have clearly been recently refurbished which are nice. The room itself was fairly big, although we had booked a double room and were given a family room with an extra camp bed set up which we did not need. The bathroom desperately needs...

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Helpful?
Thank Alexa J
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your review We are sorry to hear that you didn't enjoy your stay and that you found your room to be too warm. We are please the hear that our customer service was fine but concerned about your impression of our towels especially as they are new and of a very high standard, i will...

Colchester esse
Reviewed 3 weeks ago

Stayed here on the 21st January . We were disappointed with our room and tatty bathroom. The sea view was good. Our evening meal was nice but our breakfast was cold and tasted like it had been standing for a while. Lesley and gary .

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Helpful?
Thank Lesley A
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your review I have addressed the breakfast issue with chef, our staff regularly replenish the breakfast items, so we apologise for this and will make sure the serving staff are on top of this at all times. Some of our bedrooms will be refurb in the next coming months. We look forward to welcoming you...

Reviewed 4 weeks ago

was our first time to westcliff at the noon time only we went there and staffs really taking care lot. very friendly and helpful. in-room been there for limited time but, located in good place, handful service, wifi, reception, everything good. but, have to travel more than 40 minutes to airport, thats the only difficult which we felt.

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Helpful?
Thank LeslieMFreeMan
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you very much for your review we appreciate the time taken. You must have had a flight from Stanstead? as this is only 40 minute drive if you can fly next time from Southend the airport is only 7 minutes drive away, as of June this year Jet " holiday will be available from Stanstead and Southend...

Southend-on-Sea, United Kingdom
Reviewed 4 weeks ago via mobile

I had afternoon tea with friends for my birthday treat at the westcliff hotel, it was warm and inviting, the staff were very polite, helpful and nothing was too much trouble. The food was delicious and beautifully presented, the scones were to die for! Even met the chef, I happily told him I thought that his scones were marvellous, great...

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Helpful?
Thank Jo B
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest Thank you very much for this great review we really appreciate the time taken by yourself to rave about our afternoon Tea. The scones are made in house by our Chef as you are probably now aware and he takes great pride on what he delivers to the plate, glad to see that it has been appreciated and...

Westcliff-on-Sea, United Kingdom
Reviewed 19 January 2017

We booked a wedding reception with the Westcliff Hotel and had paid a deposit to secure this place and the times agreed. we were told that another wedding was taking place on the same day but at an earlier time, so this would have had no impact on ours. The hotel phoned us a few days later telling us that...

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4Thank johnkg2017
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Sir I have reported this less than accurate review to Tripadvisor as Blackmail - After agreement with your fiancé. You threated me with a bad Trip advisor review if I didn't give you further compensation or further discounts of off your wedding. It was my decision to cancel your Wedding and refund the deposit due to your unreasonable demanding...

London, United Kingdom
Reviewed 18 January 2017 via mobile

This is only based on a late lunchtime visit not staying there. However having been there a few times before it was taken over by Muthu group we can compare it with then. Westcliff has definitely improved and has the potential to be amongst the 'bestcliff' hotel restaurants. The plus points are the new decor in the dining room and...

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Helpful?
Thank trebor1677
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your frank review: We note your comments and as you say with a little fine tuning (which we are in the process of) we will get there. A new music system will be installed shortly with live music hired on a regular basis.. There will be an introduction of a cocktail Bar with Tapas Menu...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more   less 

Additional Information about Westcliff Hotel

Address: 18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Price Range: $107 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westcliff Hotel 3*
Number of rooms: 55
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Also Known As:
Westcliff Hotel On Sea
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Questions & Answers

Here's what travellers have asked, with answers from Westcliff Hotel staff and other travellers.
13 questions
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Brackley, United Kingdom
1 month ago
Norfolk, United Kingdom
6 months ago
Norfolk, United Kingdom
6 months ago

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Questions? Get answers from Westcliff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a sea view room”
 of 5 bubbles 143grb, 20 Feb 2017 | Read review
“Room 115 is a small double overlooking the Thames Estuary, The views are lovely”
 of 5 bubbles melbo2002, 20 Feb 2017 | Read review
“Don't know”
 of 5 bubbles 280lesleya, 1 Feb 2017 | Read review
“for airport transfer checkout as much as earlier”
 of 5 bubbles LeslieMFreeMan, 27 Jan 2017 | Read review
“choose premier room not much more money”
 of 5 bubbles lexlex862, 16 Jan 2017 | Read review
5 of 5