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Thornbury Castle and Tudor Gardens

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Thornbury Castle and Tudor Gardens
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1,157 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
Bristol, United Kingdom
Reviewed 31 December 2015

I was so disappointed that this castle has lost it's heart. After spending Christmas's, Birthdays, Mothering Sundays and Special evenings at their 'Buckingham Society in the past - I WILL NEVER RETURN OR RECCOMEND IN THE FUTURE. The reception staff were unprofessional and after waiting in the Library for dinner for 20 minutes I had to ring reception from my...

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4Thank shylon66
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'shylon66' I am sorry to read of your disappointment. Please do contact me directly at the Hotel to discuss - I am keen to learn why your experience was so different to that of our other Guests as can be seen by the vast majority of Reviews being rated 4*/5*. Kind Regards Jenni

Australia
Reviewed 28 December 2015 via mobile

Thorburn castle is a beautiful castle with lovely staying conditions. The food is very nice and the rooms were very spacious. Apart from the fact that we had one pop up bed and it was supposedly haunted it was a very comforting stay. I give it a 4 stars.

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Thank Mduotgt
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for your Review. I am pleased that you enjoyed your time here at Thornbury Castle and that the Ghost's were of no disturbance to you (!). Please do come back and see us again. Kind Regards Jenni

Barrie, Canada
Reviewed 28 December 2015

We toured the UK this summer for our anniversary. Staying at a castle was always a dream of ours and Thornbury Castle did not disappoint. The castle and grounds are beautiful! We had drinks in the courtyard and tried archery. Drinks were a little pricey. Later we enjoyed drinks and appetizers in the lounge and had a wonderful dinner. The...

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Thank Jillian F
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Jillian F', Thank you for your Review entitled "Thornbury Castle was a dream come true!" I am thrilled to hear that we were able to meet your expectations and live up to your dreams of staying in an authentic Castle. Please accept my apologies for the minor issues experienced, however I am glad that these were resolved quickly...

Preston, United Kingdom
Reviewed 23 December 2015

I stayed for 1 night last week and very much enjoyed the experience. The room (Ann Boleyn) was unique in my experience. It had a huge open fireplace with a gas powered log effect fire, which really enhanced the atmosphere of the room. The bed was very comfortable although for some reason there is a bright green safety light on...

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Thank Louise M
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Louise M' Thank you for your Review entitled "Great hotel". I am so pleased that you very much enjoyed all aspects of your recent stay here at Thornbury Castle - the open fires are so welcoming aren't they! It is lovely to hear that you would recommend a visit to the Castle. We do hope to see you...

Bristol, United Kingdom
Reviewed 19 December 2015

Visited with friends as our pre Christmas treat. Lovely welcome, enjoyed drinks in the lounge before being seated in the restaurant. Serving staff were as polite and courteous as ever. Meal was of superb quality, the best turkey I have tasted and the nougat dessert was to die for. A real pre Christmas treat for us all, thoroughly enjoyed. The...

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Thank Colgate50
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Mollin33' Thank you for taking the time to share your feedback here on TripAdvisor. I am pleased to hear that you were impressd by the "lovely welcome" received and found all of our Staff to be "polite and courteous" - they are an asset to our Hotel and will be so grateful of your kind acknowledgement. Our Head...

Bristol, United Kingdom
Reviewed 16 December 2015

We visited the Castle in December 2015 for a romantic Christmas date night and we were not disappointed! We were greeted on arrival with two glasses of prosecco and made to feel incredibly welcome. We began our evening in the beautiful very cosy lounge before being taken to our table. The quality of food was outstanding and its clear to...

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Thank Surfer2015
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Surfer2015' Thank you for your lovely 5* Review. With comments like "made to feel incredibly welcome", "outstanding" and "perfect venue", it is clear to see just how much you enjoyed your recent dining experience here at the Castle - the Team will be as delighted as I am! Our Head Chef, Mark, and his Team send their thanks...

Stevenage, United Kingdom
Reviewed 15 December 2015

Visited this Castle hotel last week for my Birthday. Everything was amazing, to the beautiful Tudor furnished bedrooms complete with fire, to the lovely lounges when you can relax with a glass of Prosecco. Food in the restaurant was lovely and to a high standard. Would definitely stay again given the chance!

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Thank Jill D
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Jill D' Thank you for your lovely 5* Review. It was a pleasure to share such a special occasion with you and we are thrilled that your stay was everything you had hoped it to be. Our Head Chef Mark is delighted that the Food was a particular highlight for you and sends his thanks for the lovely...

Blackpool, United Kingdom
Reviewed 10 December 2015 via mobile

Just a wonderful place with wonderful staff and amazing rooms . Our first night was in the The classic De Clare double room and was fantastic . There is a chandelier above the four poster bed and the curtains wrap around the bed to make it cosy . For our second night we stayed in the woodville deluxe bed chamber...

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Thank markyfeb
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for taking the time to share your experience here on TripAdvisor. With comments like "wonderful", "amazing" and "fantastic", it is clear to see just how much you truly enjoyed your recent stay here at the Castle - the Team and I are delighted. I am pleased that you made the most of your stay by experiencing...

Bedford, United Kingdom
Reviewed 8 December 2015 via mobile

We stayed in the Tower suite for 1 night We had Dinner bed & breakfast Everything was fabulous The room The food The service The atmosphere It was all first class A special mention for Darren on reception Knowledgeable professional and very friendly 😊 We shall return next year

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Thank alfmar1
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for your 5* Review entitled "Superb". I am pleased that you very much enjoyed your visit to Thornbury Castle and felt everything was "fabulous"! I will pass your lovely comments on to my Head Receptionist Darren, he will be most grateful for the kind acknowledgement. We look forward to seeing you again soon. Kind Regards Jenni

Andover, United Kingdom
Reviewed 5 December 2015

This is by far our best ever hotel experience. Our room 'Woodville' was absolutely stunning..a huge four poster bed with sumptuous bedding....the lovely cosy lit up exposed brickwork within....fabric panelled walls.... the most amazing huge bathroom with roll top bath. Everything was just spot on. The staff were lovely and welcoming and full of knowledge about the Castle. The service...

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Helpful?
1Thank Ab Q
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon 'Ab Q' With comments like "amazingly perfect", "absolutely stunning" and "everything was just spot on", it is clear to see just how successful we were in providing you with a special, memorable and truly enjoyable experience - I am delighted that we were able to exceed your expectations. "This is by far our best ever hotel experience" -...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Thornbury Castle and Tudor Gardens

Address: Thornbury Castle Castle Street, Thornbury BS35 1HH, England
Region: United Kingdom > England > Gloucestershire > Thornbury
Price Range: $326 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thornbury Castle and Tudor Gardens 3*
Number of rooms: 26
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Also Known As:
Thornbury Castle And Tudor Gardens Hotel Thornbury
Castle Thornbury
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Questions & Answers

Here's what travellers have asked, with answers from Thornbury Castle and Tudor Gardens staff and other travellers.
21 questions
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7 months ago
Bexhill-on-Sea, United Kingdom
6 months ago
1 month ago
Mocksville, North Carolina
6 months ago

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Questions? Get answers from Thornbury Castle and Tudor Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Down the left corridor up to the very last flight of steps, not sure what room number it was, I had other things on my mind.”
 of 5 bubbles 928nikolai, 20 Feb 2017 | Read review
“The Bedford room”
 of 5 bubbles queen317, 19 Feb 2017 | Read review
“Go for a 4 poster, large room”
 of 5 bubbles Mike1111uk, 19 Feb 2017 | Read review
“As said above, some rooms are accessed via a spiral stair case so would be a difficulty for anyone with limited mobility.”
 of 5 bubbles 802jaj, 14 Feb 2017 | Read review
“Any room is a good room. King Henry VIII slept in one room on his honeymoon.”
 of 5 bubbles DONNAM730, 12 Feb 2017 | Read review
5 of 5