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Mercure Hatfield Oak Hotel

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Traveller (100)
Room & Suite (36)
Dining (17)
Overview
  • Excellent40%
  • Very good32%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (724)
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280
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29
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280
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125
45
29
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All reviewsall inclusive dealinclusive breakexecutive roomgreat weekendhouse wineeggs benedictsandwichesst albansweekend breakcrispsboth nightscouldn't do enoughcoffee machinebar menusoupfantastic valuebar area
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1 - 5 of 704 reviews
Reviewed 3 days ago

I suppose like all Mercure Hotels in the UK, Air Conditioning is something they do not do unlike the big sister hotels in France where it is standard. OK a hot summer in the UK but still not very comfortable when you are paying well...More

Thank DerekLarnaca
Reviewed 5 days ago via mobile

I stayed here one night as we were going to my cousins wedding nearby. It was a very nice hotel and the room was lovely, but it was a bit of a nightmare as I had a 2 year old. All the external doors were...More

Thank Louise M
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 3 days ago

Thank you for taking the time to post a review following your visit with whilst attending your cousins wedding. We are pleased your overall stay was good, and have certainly taken on board your comments in respect to being children friendly. Please also do accept...More

Reviewed 1 week ago via mobile

Rooms are clean but hot. Staff are very rude, bar poorly stocked and the food for evening meal and breakfast was horrible. Also, why would anyone put pull handles on push doors. Signage to find rooms we're appalling, nothing pointing to the stairs for example.More

Thank Chris D
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 1 week ago

Thank you for taking the time to post a review, although I am extremely upset to read your feedback that the service you received was far from satisfactory, please be assured that I will be looking into the points you raised and ensure that procedures...More

Reviewed 2 weeks ago via mobile

Stayed one night, working again! In fairness, the weather has been exceptionally hot, which has a bearing on my review. However, here goes: Parking was ample. Check-in was fast & easy, two receptionists on duty, who were very friendly & helpful. The hotel is undergoing...More

Thank Paul J
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 1 week ago

Thank you for taking the time to post such a detailed review following your recent stay with us here at the Mercure Oak Hotel in Hatfield. We have certainly taken all your comments on board. I am so pleased that you received good service from...More

Reviewed 2 weeks ago

Nice clean hotel; very good service and friendly and understand business travelers and provide a super service whilst no over complicating a very practiced routine. If you ever need anything it's simple and each to obtain and if you forget anything nothing is too much...More

Thank Robert K
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 1 week ago

Thank you for taking the time to post such a nice review following your visit to the Mercure Oak hotel in Hatfield. I will certainly share your kind words with the team, as I know they will take encouragement from your positive feedback. We do...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Non-Smoking Hotel
Banquet Room
Things to do
Restaurant
Details
Price range
US$77 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$77 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (100)
Room & Suite (36)
Dining (17)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
lorraine_conroy
30 January 2018|
AnswerShow all 4 answers
Response from chrissmmp | Reviewed this property |
It is about 2 miles.
2
Votes
John G
27 July 2017|
AnswerShow all 9 answers
Response from Alan L | Reviewed this property |
I wouldn't think so.
0
Votes
michd67
18 March 2016|
AnswerShow all 3 answers
Response from Ian R | Reviewed this property |
The campus is a short walk along Roehyde Way, our son walked down to meet us at the hotel, took about fifteen minutes to walk.
0
Votes
Room Tips
"Rooms at the rear are preferable given the proximity of main road traffic."
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"Don't stay here."
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"Ask for a room out the back away from the busy road"
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"Away from the street / motorway."
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