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Mercure Hatfield Oak Hotel

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Traveller (100)
Room & Suite (39)
Dining (18)
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Overview
Roehyde Way, Hatfield AL10 9AF England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Wheelchair Access
3 Star accommodation
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (739)
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11 - 15 of 719 reviews
Reviewed 7 August 2018 via mobile

Hotel was clean and tidy, hotel was going through some paint work the day we arrived. Staff were friendly and food was good. Tv was not working in our room but the manager gave us a discount on our room rate. Would use this hotel...More

Thank 963george
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 13 August 2018

Thank you for sharing your experience. We hope to see you again soon. Regards Katherine

Reviewed 7 August 2018

Room was probably as far away from reception as it could be, which didn't get us off on the right foot. Twice I had to trek back to reception because the keycard was faulty and wouldn't let me into the room. Rather than address the...More

Thank MikeSUk
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 13 August 2018

Thank you for taking the time to tell us about your experience at the Mercure Hatfield Oak Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

Reviewed 5 August 2018

We booked this as we were attending a wedding fairly close by and arrived later in the evening after the wedding reception and were extremely tired, great reception staff who were very kind and gave us a free upgrade, we’ve stayed in many Mecure hotels...More

Thank Lisa M
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 13 August 2018

It is with great regret that I have received your feedback regarding the issues you experienced at The Mercure Hatfield Oak Hotel. I was indeed so sorry to hear that your experience in breakfast was so poor, I would like to assure you that we...More

Reviewed 5 August 2018

Nice little hotel, good size room just right for a couple of nights. Just a shame that the staff in the hotel restaurant did not seem to know what they were doing, service was very slow, with some guests waiting over 10 minutes to be...More

Thank sfb2n9
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 6 August 2018

Thank you for taking the time to post a review. We are so sorry that the service on the restaurant was slow during your stay, please rest assured that we will be looking ino this to ensure future guests do not experience the same slow...More

Reviewed 31 July 2018

Arrived early and our huge room with lovely comfortable bed was ready for us. The receptionist fully explained what was included in the all inclusive deal. Lunch of sandwiches with chips or soup. Tea and coffee throughout the afternoon. 2 course evening meal with wine,...More

Thank Fogwindsor
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 13 August 2018

Thank you for taking the time to post a review following your all inclusive break. I am so pleased to hear you had such a lovely stay with us , and I will certainly share your comments with the team, and in particular Jasmin. We...More

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About
Description
Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller. Close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 minutes from the A1M, as ...More well as situated close to the M1. There is easy access to central London, which is just 25 minutes away by train. The airports of Luton, Stansted and Heathrow are also all within easy reach. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
85
Price range
US$76 - US$165 (Based on Average Rates for a Standard Room)
Formerly known as
Hatfield Oak Hotel
Location
United Kingdom > England > Hertfordshire > Hatfield
Photos
Traveller (100)
Room & Suite (39)
Dining (18)
Business Centre & Event Rooms (15)
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Questions & Answers
Ask a question
lorraine_conroy
30 January 2018|
AnswerShow all 4 answers
Response from chrissmmp | Reviewed this property |
It is about 2 miles.
2
Votes
John G
27 July 2017|
AnswerShow all 9 answers
Response from Alan L | Reviewed this property |
I wouldn't think so.
0
Votes
michd67
18 March 2016|
AnswerShow all 3 answers
Response from Ian R | Reviewed this property |
The campus is a short walk along Roehyde Way, our son walked down to meet us at the hotel, took about fifteen minutes to walk.
0
Votes
Room Tips
"Rooms are large, comfortable and very clean."
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"Don't book if you enjoy customer service."
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"Rooms at the rear are preferable given the proximity of main road traffic."
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"Don't stay here."
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