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I have stayed here many times in the past and the hotel was tired and dated but always very comfortable. This time I was in one of the newly renovated rooms and was massively disappointed.
The room still looks tired and dated despite being "newly...More
Tired rooms, wifi didn't work and I found a spider in my kettle!
Clearly run by people with exceptionally low standards.
£90 for a room - worth less than half that.
Check in process was inefficient.
Great location and this could be so much better....More
My family (2 adults and 2 children) stayed here for two nights for a wedding function - we also booked a second room for my mother in law and sister in law. I can see why the bride and groom selected this hotel. The grounds...More
Great location, nice and quiet, very peaceful. Great outdoor space to have a drink.
Rooms are old and need updating, no air con, the room I had smelled of damp and was a little tired.
A colleague had a none functioning shower too.More
Response from Sandeep C, Guest Relations Manager at The Watermill HotelResponded 3 weeks ago
Thank you for staying with us at The Watermill Hotel and for your review. We're so sorry to hear that your expectations regarding our rooms were not fully met.
We have taken your comments on board and would like to inform you that...More
I stayed one night. The room was quiet & pitch black; I slept soundly.
The service was mediocre. The staff seemed to struggle a great deal with the till. Leaving customers standing around.
I ordered pizza (as it was Italian night) oh dear. It was...More
Thank Nick H
Response from Sandeep C, Guest Relations Manager at The Watermill HotelResponded 19 August 2017
Good morning Nick,
Thank you for staying with us at The Watermill Hotel and for your review. We're glad that you slept comfortably in our rooms.
However, we're so sorry to hear that your expectations regarding our food were not fully met. Our team of...More
US$77 - US$144 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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