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Holiday Inn Express Hemel Hempstead

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Holiday Inn Express Hemel Hempstead
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667 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Teddington, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here to visit my parents, this was our second visit. We had a family room, which was comfy and clean. The staff were very friendly and accommodating. There are plentyof great bars/restaurants nearby and its not far from shopping , so the locationis good. Breakfast in the morning is simple but always good. Overall a great stay.

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Helpful?
Thank MrsLidz
Sheffield, United Kingdom
Reviewed yesterday NEW

A busy schedule and early start made this location ideal.As always friendly, helpful staff and a clean modern room.It would make a great base for the surrounding areas and into London.Breakfast as expected,hot and fresh,juice was a little watery but reasonable hot drinks.Work will bring me back shortly, so no issues in stopping.Only possible concern would be parking,carpark is lacking...

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Helpful?
Thank Mark S
Merthyr Tydfil, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed at this hotel due to its location to Harry Potter studios. Was easy to find and park and the journey to the studios only took 10 minutes. The room was clean and the staff were very friendly. Only had one issue and that was a 3:10am fire alarm that turned out to be a false alarm. Not ideal after...

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Helpful?
Thank SpursAsh
GMHemel, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thank you very much for reviewing your recent stay with ourselves. I do hope that you enjoyed your trip to the Harry Potter studios- the hotel is an ideal base for such visits. I can only apologize for the inconvenience the fire alarm sounding at that time of night may have caused you. Our fire alarm system is...

Reviewed 1 week ago

Booked for one night with a visit to Harry Potter Studios not far away. Nice clean room, easy check in/out. Had only expected a continental breakfast in the morning but there were sausages, eggs and beans. Lots of pastries rolls and mini muffins too - great selection. The only downside was choosing the orange drink - thought this would be...

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Helpful?
Thank Andrew A
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Andrew, thank you for your great comments and review regarding your stay with us. I am pleased that your experience checking in and out was efficient and the room clean and that our inclusive breakfast was more than you were expecting. Thank you also for the feedback regarding the orange juice - we shall certainly get this looked at....

Essex, United Kingdom
Reviewed 1 week ago via mobile

We had a comfortable stay at the Holiday Inn Express Hemel Hempstead . The staff were welcoming,the room was easy to find, very clean & had everything required including an iron. The morning breakfast consisted of a hot English breakfast and continental style which was very nice. Its placed in a nice quiet location. The only snag is that there...

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Helpful?
Thank Harmony41
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you very much for your comments and review about your stay. I am pleased that you had a comfortable stay and the room had everything you needed. I am sorry to hear that the car parking situation was not ideal on your late arrival back, we are currently looking at ways to improve the availability of the...

Newcastle upon Tyne, England, United Kingdom
Reviewed 3 weeks ago

Stayed here for one night whilst myself and my fiancee visited Harry Potter studios, We arrived around midnight after a long drive from Newcastle. The staff were very friendly and welcoming and luckily the bar was still open for a well needed beverage. Our room was very clean with a nice comfy bed and choice of pillows. The next morning...

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Helpful?
Thank Shaun D
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Shaun, thank you very much for your lovely comments that you left about your visit and experience to our hotel. I am so pleased to read how friendly the staff were for your check in and that you were met with a warm welcome. I am also pleased to read how you enjoyed our breakfast buffet and that you...

Reviewed 4 weeks ago via mobile

Only place who had rooms last minute after a night out! Great staff really helpful! My booking didn't show up in the system at first but Michael was fast and efficient to solve the problem! Very happy!

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Thank BenJackA
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Thank you for your terrific review of our hotel! It was so great to read that you felt the staff were really helpful, especially Michael who located your missing booking, and I will make sure to pass the comments on to him. We hope you will stay with us again! Kind Regards Thomas, Guest Service Manager

Cheshire, United Kingdom
Reviewed 5 weeks ago via mobile

We were very impressed with this hotel for many reasons. The hotel was clean, spacious, well furnished, food good and family friendly +++!! The staff were approachable and pleasant with accurate useful information when needed. It is a 16 min drive from hotel to Harry Potter studio tour which is ideal. The hotel is also a 2 min walk over...

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Helpful?
Thank isabelgallagher
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear IsabelGallagher, thank you for taking the time to review our hotel, it was great to read that you found everything to be good for so many reasons! And it was fantastic to read that you felt the gotel was clean, spacious, well furnished, and most importnatly for us, family freindly!! It is so great to read that you would...

Brighton and Hove, United Kingdom
Reviewed 3 November 2016 via mobile

Travelling for work Room was comfortable and quiet but loud continual humming coming from somewhere! Modern and comfortable and seemed clean Didn't eat evening meal here but bar area was good and service was quick Check in and check out was swift Parking was very busy and we got pretty much the last space. Not sure what happens after this!...

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1Thank Kojak03
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Kojak03, thank you for your review, it was nice to read that you found the room to be comfortable, the check-in and check-out processes were swift. I was saddened to read that breakfast was dissapointing for you and we will be looking into why this was the case, we are also currently looking at other items to serve in...

Chester, United Kingdom
Reviewed 2 November 2016 via mobile

We are HGI members and have stayed in many holiday inn and HI express. The staff here were very welcoming and very helpful we needed some extra towels and an extension lead and the staff were amazingly helpful. My only issue is the size of the room for a family of 4 it's tiny don't remember any other hotels being...

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Helpful?
Thank R00ms
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear R00ms, thank you for taking the time to review our hotel, it was so nice to read that you enjoyed your stay with us despite the lack of space in the family room with both beds made up. It was so nice to read that the staff were, welcoming and amazingly helpful, and we hope we will see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Under-18s stay for free when sharing with their parents in one of Holiday Inn Express Hemel Hempstead's welcoming family rooms. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your newly refurbished guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 

Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: $87 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hemel Hempstead staff and other travellers.
6 questions
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scotland
8 months ago
9 months ago
Manchester, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Hemel Hempstead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are ok.”
 of 5 bubbles neilsm2016, 30 Oct 2016 | Read review
“Car park side is away from the main road, so a bit quieter”
 of 5 bubbles trevoranddebbie, 16 Oct 2016 | Read review
“canal side”
 of 5 bubbles daveyh87, 15 Oct 2016 | Read review
“Go high to avoid traffic noise”
 of 5 bubbles CarlyDodds, 11 Oct 2016 | Read review
“Rooms facing canal are quieter and have a better view.”
 of 5 bubbles SteveBalstone, 29 Sep 2016 | Read review
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