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First time at this Premier Inn and wasn't disappointed. The staff on arrival were friendly and efficient as usual. The room was on the 3rd floor at the rear facing onto fields. Unfortunately it didn't have any air con but as it wasn't hot it...More
Whilst the stay over is what you would expect from a premier Inn the same cannot be said about the kitchen staff ..on our most recent visit whilst waiting for our food (luckily no kids where about) all we could hear whilst sat down was...More
Response from WhitbreadHotels, Online Customer Services at Premier Inn Hemel Hempstead West HotelResponded 10 July 2016
Thank you for taking the time to review your stay with us.
At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service...More
Checked in and Doaran on the desk was very good. No issues with him at all was chatty and polite and provided great customer services. My room 47 had 2 big fans in the room, when settling down for the night the room was hot,...More
For a wedding venue in Berkhamsted this hotel was ideal as just 9 minutes away. I had read the hotel hadn't been upgraded but it was fine. The rooms were clean, the beds extremely comfortable. There were fans if we had needed them, coffee/tea making...More
Disabled room was very clean and tidy, bed comfy only staying overnight so not having a walkin shower not a problem on this occasion, staff were very pleasant and helpful including gentleman who supplied and fitted extra long extension lead for my husbands machine that...More
US$59 - US$154 (Based on Average Rates for a Standard Room)
#1 Romantic Hotel in Hemel Hempstead
#2 Business Hotel in Hemel Hempstead
#4 Family Hotel in Hemel Hempstead
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Premier Inn Hemel Hempstead West Hotel Hemel Hempstead