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I visited here today and I ha rude and abrupt service from the lady at the bar. I asked for an apple juice which they did not have which I think is unacceptable. They made us feel unwanted and I will not revisit.
Friday night is a busy night for pubs in deal! The Port Arms was very quiet so we didn't quite know what to expect. The food was excellent - freshly cooked and all tasted delicious, my mum even stopped the chef to explain that her...More
Stayed at the Port Arms for one night. We checked in and went to our room which turned out it had not been made up which was a disappointment, we told the staff and the owner made our room up beautifully while we went out...More
Visited for just a drink today. Hot sunny day in August at lunchtime and only one lady serving. So didn't bother with food (it did look nice)
Was embarrassed to be English when she spoke to a foreign gentlemen who was waiting for his long...More
Thank Sue G
Response from nikkip2, Owner at The Port ArmsResponded 1 week ago
Thank you for your review, i do take these allegations seriously please can you tell me the date and time of experience as described. I also would be interested in your reasons for scoring 2 for cleanliness, please list all areas that were dirty....More
If you want to take a pet I would check before booking. Despite saying pets are allowed, when I phoned to book and double-checked I was told that I couldn't take our dog. The pub also came up on the 'pet friendly' internet search, so...More
Response from nikkip2, Owner at The Port ArmsResponded 3 weeks ago
Dogs are welcome here in the public areas. When you called you asked to book a room. The rooms policy has recently changed due to a dog owner that left their dog in one of the rooms all day, he chewed furniture and the cushions...More