Railway Hotel
Preston Street, Faversham ME13 8PE England
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About
#4 of 5 hotels in Faversham
Location
Cleanliness
Service
Value
The Railway Hotel is a classic spacious Victorian hotel with seven en-suite bedrooms. Each room is comfortably appointed with ample tea/coffee making facilities, free unlimited wireless broadband and large car park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Wine / champagne
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Room features
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Location
83Good for walkers
Grade: 83 out of 100
30Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
Preston Street, Faversham ME13 8PE England
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157Reviews2Q+A27Room tips
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How disappointing to stay at the Railway Inn Hotel over Christmas and receive zero customer service. I was told that we would not receive any breakfast because the chef had gone to South Africa. We were told we would get a refund and that hasn't happened.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here last year when attending a local music festival and the service was great - staff very accommodating and had a great time. We re-booked for this year directly with the hotel and reconfirmed by e-mail in May (various mails exchanged). Due to rail strikes we booked an extra day earlier this year. When we mentioned the original booking we were told that the manager had no knowledge of it (though we knew the managers name from the May mail conversations). We were forced to spend one night only and find accommodation for 11 people at short notice with no help from the management. It was obvious from the state of the hotel rooms and breakfast that there had been a change of management - couldn't have been more different from our previous stay. Very poor response to our requests, no apologies and frankly couldn't seem to care less about service - we dodged a bullet in not staying extra nights. We have used this hotel for last 3-4 years but never again - unfortunately Faversham pubs and taxis also lost out on our trade due our relocation. We will back in Faversham next year but not in this shambolic hotel!…
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Book early at alternative Faversham hotels.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Stayed here last night, rooms are pretty basic but very dusty, bathroom hygiene was ok though. Biggest issue was the lack of breakfast. Advertised as bed and breakfast, and that’s what we paid for. Went down to restaurant at 8.30 this morning and nobody is present, no food laid out, no cooking smells from kitchen, nothing but cups half empty cups from previous day and some out of date bread. I can’t believe that in this day and age owners/ management could care so little about customer service. Would not recommend
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Have read previous reviews and it seems getting the breakfast you paid for here is an ongoing issue
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Had a room booked for 3 months only to receive an email 3 days before we were due to stay telling us our booking had been cancelled with some lame excuse that booking.com had overbooked them. I highly recommend you avoid an establishment who is happy to treat their customers with such contempt. Utterly disgraceful.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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+1
Following the excellent reviews on Booking .com I booked a room here. On arrival they had no record of my booking and coulkd only offer me a single room. The hot tap in the sink had been left running for weeks. The toilet didn't flush, Shower door wouldn't close, The shower hot water tap didn't work. The carpet was filthy and debris under the bed. Apart from that the sheets and towels were clean
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked this hotel just for the night to save driving home after a party . It is in a good part of the town, it’s very basic and could do with a tidy up to be honest . The price was good so bearing that in mind was worth the stay. Our room was above the bar area and downstairs a group was playing but the stopped at a certain time . I expect in the old days it was a haven to stay in.the lads doing the breakfast worked hard to give the ten visitors are cooked breakfast .
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked this hotel for two people who were working with me this week. I had to move them after one night as it just wasn’t suitable as a hotel for a work trip. The hotel is also a pub, and it was noisy till midnight on a Monday night. On top of that, breakfast is served too late to be of any use for anyone who starts work at 8. And my colleagues did not like the rooms. One in particular was very small and shabby. But this hotel was advertised on booking.com as suitable for a work trip. So I feel rather aggrieved that when I contacted the hotel about these issues, there was no solution offered and when I said that I might have to move my friends, they said there would be no refund of the bill paid in advance. I found the staff were a bit rude really. I’m sure it would be fine for a fun boozy weekend in Faversham, but that’s not what I booked it for. For work, I would suggest somewhere else.…
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Unfortunately this hotel has seen better days. The pictures on the website must have been taken a while ago and do not resemble the tatty and sticky interior of my room. Dusty lamp shades and a Skeewiff light did not add to the charm ! Complete overhaul is needed along with a big pot of care… on a plus side ..the beds are clean and the toilet flushes… thank god! No wonder when you book your keenly told to pay and it’s non refundable… this place has come of the rails and hit the buffers!
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Date of stay: December 2021Trip type: Travelled on business
Room Tip: Stay on the train and go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Can't believe this place has positive reviews. People running the place clearly have interest in only running the pub. Room was basic and not decorated since the 80's. Booked restaurant and when arrived told that we would have to wait for our food because a Christmas party was booked for a table of about 10 people. Asked how long we would be waiting and they just couldn't answer. Then told that to order food we would have to go and order at the bar next door as no waitress service. Left and went to Ask Italian which was great. Came back at 11 and the bar was quite full. Asked for a drink and was told they couldn't serve us as bar closed. Thought hotels could still serve guests and add to bill. Oh well. In the morning they demanded we pay for breakfast before having it. Girl serving us told chef and we heard him say if they ain't paying up front they aren't getting anything. He came out and I tried to say hello to him and he just stared at me. Strange place. Would not recommend and will not be coming back. Hope whoever wrote the last review got plenty of free pints! …
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Book somewhere else. Not welcoming here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Had a lovely meal in the hotel on Saturday night with lovely service by all. Was explained to politely about a bit of a longer wait due to a large party of Christmas guests.. and unlike the other review we was told that the till is closed at 11 and no.more drinks can be sold after 11
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ALSO KNOWN AS
railway hotel faversham
LOCATION
United KingdomEnglandKentFaversham
NUMBER OF ROOMS
7
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Claim Your ListingRAILWAY HOTEL: UPDATED 2023 Reviews, Price Comparison and 53 Photos (Faversham, England) - Tripadvisor
Frequently Asked Questions about Railway Hotel
Which popular attractions are close to Railway Hotel?
Nearby attractions include Clever Dilemma (0.1 km), The Royal Cinema (0.4 km), and Fleur de Lis Museum and Heritage Centre (0.3 km).
What are some of the property amenities at Railway Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Railway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Railway Hotel?
Conveniently located restaurants include Faversham Kebab House Restaurant, The Sun Inn Restaurant, and The Bear Inn.
Is Railway Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Faversham.
Are pets allowed at Railway Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Railway Hotel?
Many travellers enjoy visiting Belmont House and Gardens (5.3 km), Maison Dieu (1.2 km), and Provender House (4.2 km).