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Negotiated a fantastic deal on this hotel we have arrived to be told the spa is closed and access tomorrow may not be allowed. The reason I booked was mainly because of the spa otherwise I would have booked a travel lodge. Hoping that...More
This stay was a mini spa break away from the crazy that can be London. The stay included overnight stay with dinner and breakfast, access to spa along with an hour massage treatment. The massage was the best I've ever had; back, scalp and a...More
We stay here as we had an event in Tenterden. Only really used our room and had breakfast in the morning. From what we experienced this was a nice hotel with everything you could need. The bedroom was clean and tidy and the bed was...More
On arrival today we were met by the most welcoming staff member on reception. Had a spa at 6 in hydronic pool. Dinner was amazing and included. Staff attentive and calm atmosphere throughout. Can't wait for tomorrow - gym, golf (crazy!) and spa. The biggest...More
We came here for a spa day and pretty much had the spa to ourselves which was great. The jacuzzi was huge and had lots of different functions which was very relaxing. The separate women's area was nice too but the steam room was unbearably...More
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Free High Speed Internet ( WiFi )
Things to do
US$129 - US$207 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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Lorana Edmonds - I find your response very interesting. I am not sure giving an honest opinion about an overnight stay qualifies as 'blackmailing or taking advantage of business owners and their staff.' I did not ask for... More
Lorana Edmonds - I find your response very interesting. I am not sure giving an honest opinion about an overnight stay qualifies as 'blackmailing or taking advantage of business owners and their staff.' I did not ask for compensation or for a free stay in my case. Jackie M, I wouldn't consider the service I received as an 'excellent deal' unfortunately.
Believe it or not, I am a genuine person who rarely moans.
I am pleased to hear that 99% of people enjoy their stay. I didn't and as such I don't think it is appropriate to be judged as a person because I chose to write a review. My review has been labelled as non genuine by Lorana. However, I can prove that I stayed and what happened with the bath. I certainly don't work for a competitor either. I simply booked in for an overnight stay with my partner because we attended a wedding next door. I left the hotel distressed. If people find that offensive or a bit of an exaggeration they are of course entitled to their opinion. I respect others views and opinions but I can't say that I'm not offended to be labelled as someone that would write a bogus review. Further disappointment unfortunately.