Premier Inn Whitstable Hotel
Thanet Way, Whitstable CT5 3DB England
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Avg. S$248 /night, 9/14 - 9/15
S$248
per night
S$163
per night
S$78
per night
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About
4.0
#4 of 5 hotels in WhitstableLocation
Cleanliness
Service
Value
Life's a beach at Premier Inn Hotel Whitstable. You'll be well placed to explore all the charms of this traditional seaside resort, from its quirky shops and galleries to its working harbour. And if you're here to work, we're close to key destinations like Joseph Wilson Industrial Estate too. Escape the office and sample fresh seafood and local produce at Whitstable harbour. Storm the walls at the castle, or stroll down the beach. Or head inland and discover the spirit of Canterbury at the Cathedral. After a busy day, relax in our tasty restaurant and unwind in your new, modern room with extra-comfy kingsize bed.
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Property amenities
Free parking
Free internet
Bar / lounge
Children Activities (Kid / Family Friendly)
Highchairs available
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Vending machine
Non-smoking hotel
First aid kit
24-hour front desk
Room features
Blackout curtains
Desk
Housekeeping
Wardrobe / wardrobe
Clothes rack
Electric kettle
Flatscreen TV
Bath / shower
Private bathrooms
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Modern
Languages Spoken
English
Location
Thanet Way, Whitstable CT5 3DB England
Getting there
684 Restaurants
within 10 kilometers
Reviews
4.0
1,315 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Premier Inn Whitstable Hotel offers a welcoming atmosphere cherished by guests, complemented by its advantageous location for exploring the local area. While the hotel's amenities generally meet traveler expectations and the rooms are often considered clean, some guests have expressed concerns about air conditioning and maintenance.
Service quality appears to vary, with reports of both commendable attentiveness and unfortunate lapses in professionalism. Opinions on value are mixed, with reasonable pricing offset for some by unexpected charges.
Location
Convenient
Atmosphere
Welcoming
Rooms
Uncomfortable
Value
Inconsistent
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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1,315Review16Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Welcoming reception staff, clean, warm room, as expected from Premier Inn. At breakfast, some plastic fell on hot ring in the plate warmer. This gave off smoke, smell and set off the fire alarm. One of the breakfast staff quickly, very efficiently and without fuss dealt with the situation admirably, returning everything to normal within minutes. Well done this lady.
All staff were so friendly and unhurried. Thank you
All staff were so friendly and unhurried. Thank you
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here on 7/8/2020 the hottest day of the year. . Bonnie and the chinese gentleman on reception very friendly. We arrived at midday and asked if they could store some chocolates for us in a fridge for a elderly relative we were visiting as they would melt in the car and they kindly said our room was ready and we could check in.
Room had a large fan blowing when we arrived, it was very dusty on and needed a good clean but we got out a baby wipe and cleaned it. The hotel clearly states no air con on their web page so I took a fan from home as wanted to be comfy and me and my Mum were more than cool in our room.
Beds comfy and had tea/coffee etc thought this may have not been there due to Covid. Car park full but plenty of parking at Beefeater Section. Had a drink in Beefeater and staff friendly.
We paid £45.00 and for £22.50 you can't complain! Would stay again.
Room had a large fan blowing when we arrived, it was very dusty on and needed a good clean but we got out a baby wipe and cleaned it. The hotel clearly states no air con on their web page so I took a fan from home as wanted to be comfy and me and my Mum were more than cool in our room.
Beds comfy and had tea/coffee etc thought this may have not been there due to Covid. Car park full but plenty of parking at Beefeater Section. Had a drink in Beefeater and staff friendly.
We paid £45.00 and for £22.50 you can't complain! Would stay again.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
First things first.... having booked this hotel for work/leisure I was quite dubious about booking this particular hotel and I had a few questions I needed to ask after I had booked. on other end of the phone was a lovely young lady names Kirsty who was so pleasant, bubbly and informative, she immediately put me at ease, ensured me everything was good and answered all my queries. It's the little things I appreciate... this was my first visit to Whitstable and got slightly lost coming out of the train station so I called, again, Kirsty answered and gave me directions to the local cab office and also how much to pay so I don't get overcharged. Kirsty also took the trouble of making sure the heating in my room was on as it was a little frosty outside. The room was clean, smelt fresh and warm and toasty inside. Massive shout out to Kirsty and also Katie on the graveyard shift for being so nice and helpful. Marks's and Aldi just a 4 min walk away if you need anything. Although there is no breakfast and evening meal due to the Rona, I'd suggest getting snacks, drinks and munchies from the local store as the vending machine is very, very overpriced. Car park was empty. Hotel was quiet. No complaints. I look forward to staying here again soon.
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awful grotty hotel. Arrived early but not allowed to check in until 4pm so had to queue outside in the pouring rain when the time came as literally everyone checking in at the same time, could have been staggered to avoid this and maybe more than one staff member for the process. The room had an average temperature of 28 degrees regardless of the weather outside so very uncomfortable like having the heating on the whole time. Premier inn using covid as an excuse not to service the rooms and provide basics like toilet paper, bed making, emptying the over flowing bin, changing towels. Sick to death of having extremely poor conditions and services from companies hiding under the umbrella of covid in order to be lazy! If you’re that concerned about cleanliness and covid then CLEAN YOUR ROOMS and let people tell you otherwise if they choose not to have clean room and not vice versa. Saving money on staff is a false economy as people will not spend their hard earned to stay in a grubby hotel and go elsewhere.
The WiFi is shocking so paid to upgrade and it crashed completely after working for1 evening!!
I have nothing good to say about our experience.
The WiFi is shocking so paid to upgrade and it crashed completely after working for1 evening!!
I have nothing good to say about our experience.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip:Â Stay elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Premier Inn at Whitstable is excellent value, in a good location if you are wanting to be close to Whitstable and parking excellent as in the town parking can be very difficult. A Premier Inn is not a Boutique hotel but for the money it is excellent value. A comfortable, clean room was provided and the reception staff were welcoming and helpful.
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Review collected in partnership with premierinn.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Near to Canterbury and Whitstable this was a great location though entry to site needed care. Staff great and good, spacious and comfortable rooms. Basic WiFi sufficient for emails etc and was reliable.
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Review collected in partnership with premierinn.com
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We use this Premier a lot to visit friends the customer service is so good and the rooms are spotless. The breakfast next door is good either buffet or a full English freshly cooked. We have been staying here for the past 6 years and never had a problem. I would reccomend this as it is only a short journey to Whitstsable.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms are cleaned, but don't feel clean, shower is trickle, reception isn't a great experience. Few words are spoken. AND if you're wanting water expect to pay £2 from a vending machine. AND don't expect to get tap water to fill your water bottle.
Oh and if you are organised, bring your own loo roll otherwise you're using squares of tissue paper.
Oh and if you are organised, bring your own loo roll otherwise you're using squares of tissue paper.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Whitbread Hotels and Restaurants, Other at Premier Inn Whitstable Hotel
Responded 3 Aug 2021
Hi, Thank you for your review. We’re very sorry that you had a disappointing stay with us recently. This certainly isn't the experience we would expect for you. We’ve ensured this feedback has been logged to the Hotel Management team so that they can look into these issues with the team to prevent this experience from being repeated again in the future. In future, our Reception team are on hand 24/7 and so we would advise speaking with the team as soon as any issues arise to help resolve this whilst you're still in-house. Thank you for taking the time to contact us and we hope we can welcome you for a more enjoyable stay in the future. Kind regards, Mo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived and the litter bin outside reception was overflowing with rubbish blowing around. Given room 100! Only one set of towels despite the room being booked for 2. The toilet in this room is a macerating toilet and not fit for purpose and the shower is over the bath and poor. Breakfast at The Beefeater was good but the previous evening we were given the subtle hint to leave when they started vacuuming the carpet around us.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent value £56 for two days ideal location for Kent coast and Canterbury comfortable beds fairly basic room linked to the Beefeater. Would return again very pleased.Had to ask for fresh towels etc as the don’t clean rooms daily and we were there for two nights
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in June, can't say i was overly impressed. Mattress lumpy and soft in places, no aircon, staff not really welcoming but having said that our room and the hotel was clean.
Walk down easy enough (in around 25 mins). Back up (the hill) less so. Cab took five minutes or so and was £4.50 or £5.
Make sure you book a restaurant otherwise face being turned away. Whitstable Oyster Co. very good and brilliant view (if outside).
Cannot say about all the rooms but mine was.
Can only suggest you double check by contacting very helpful reception.
"Don’t book it’s closing. But we will endeavour to get our money back and would advise others couple affected this weekend to do the same "Read full review
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PRICE RANGE
S$87 - S$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn whitstable hotel whitstable, whitstable premier inn
LOCATION
United KingdomEnglandKentWhitstable
NUMBER OF ROOMS
73
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Premier Inn Whitstable Hotel
Which popular attractions are close to Premier Inn Whitstable Hotel?
Nearby attractions include Escape In The Towers (7.6 km), Amedea (1.8 km), and The Malthouse Theatre (7.3 km).
What are some of the property amenities at Premier Inn Whitstable Hotel?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
Which room amenities are available at Premier Inn Whitstable Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Premier Inn Whitstable Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Premier Inn Whitstable Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Premier Inn Whitstable Hotel?
Conveniently located restaurants include Basil & Co Ristorante Italiano, The Monument, and The Hare at Blean.
Are there any historical sites close to Premier Inn Whitstable Hotel?
Many travellers enjoy visiting Eastbridge Hospital (7.9 km), Herne Bay Pier (7.8 km), and Westgate Towers Museum & Viewpoint (7.6 km).
Is Premier Inn Whitstable Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.