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Holiday Inn Express Burnley

55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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Apr 9 Apr 10
1 room, 2 adults, 0 children
US$49*View Deal
US$49*View Deal
US$49*View Deal
Traveller (43)
Room & Suite (15)
Dining (7)
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09/04/2017 10/04/2017
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    Overview

    • Excellent32%
    • Very good38%
    • Average20%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “sausage” (63 reviews)
    “beans” (23 reviews)
    “air con” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
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    Rooms
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews sausage beans air con coach trip the sofa bed self service usual hie budget hotel late check yogurt motorway junction
    Reviewed 28 January 2017 via mobile

    We are staying at this hotel with family and we're just woken up at 3am with the fire alarm. The whole hotel ran out to find out it was a false alarm which was casually told to everyone by NATHAN [---] the duty manager with...More

    Helpful?
    Response from GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley

    Good Evening, Thank you for taking the time to leave feedback for hotel. Someone from the hotel has been in contact with you and I do hope that we have been able to resolve the above matter, Kind Regards Louise Guest Services Manager

    Reviewed 26 January 2017 via mobile

    Short notice booking for a business mtg. Arrived approaching 11:00pm, pleasant receptionist, made me feel welcome. Car parking was plentiful. Bar open till 11:00 (so just in time for a quick pint). Food available although I did not partake. Although room was modern, you do...More

    Helpful?
    Response from Lee H, Manager at Holiday Inn Express Burnley

    Good Evening, Thank you so much for your review of our hotel. I am sorry to hear you encountered a cleanliness issue during your stay, I would like to discuss your comments in some more detail so if you could send an email to me...More

    Reviewed 4 January 2017

    Nice hotel, good location for motorway access. The room was clean and the bed was comfortable. The staff were friendly, helpful and professional, even on Christmas Day. The breakfast had a good range and quality. I would definitely recommend.

    Helpful?
    Reviewed 31 December 2016

    Ideally located, comfortable and clean. Fantastic value for money, and the staff are very good. The breakfast buffet included, makes the morning a good start. There is a selection of hot and cold and you can help yourself as many times as you like.More

    Helpful?
    Response from Lee H, Manager at Holiday Inn Express Burnley

    Good Afternoon Fitzy47 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us especially our Express Start breakfast. Thank you for your continued loyalty to the hotel and we look forward to seeing you...

    Reviewed 30 December 2016

    Not sure what has happened to this hotel. We arrived and the room was freezing. It had an air con/guest unit above the four which wasn't functioning properly. We waiting about 10 minutes for the unit to kick in with warm air but it didn't...More

    Helpful?
    Response from Lee H, Manager at Holiday Inn Express Burnley

    Good Evening, Thank you so much for your review of our hotel. I am sorry to hear you encountered Air conditioning problem during your stay along with a negative experience during the breakfast service. I would like to discuss your comments in some more detail...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (43)
    Room & Suite (15)
    Dining (7)
    Hotel & Grounds (8)
    Nearby
    Nearby Restaurants
    The Bobbin
    86 reviews
    .57 km away
    The Lounge
    56 reviews
    .66 km away
    Kenank's
    243 reviews
    .57 km away
    Joysfastfood & Thai Takeaway
    29 reviews
    .81 km away
    Nearby Attractions
    Thompson Park
    31 reviews
    1.51 km away
    The Weavers' Triangle Visitor Centre
    31 reviews
    1.11 km away
    The Woodland Spa
    637 reviews
    .94 km away
    Crow Wood Leisure Limited
    72 reviews
    .89 km away
    Questions & AnswersAsk a question
    Unity K
    Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
    11 January 2017|
    Answer Show all 3 answers
    Response from GM_Burnley | Property representative |
    Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
    0
    Votes
    Kimberley S
    is this the holiday inn express which is walking distance to the Woodland Spa
    1 November 2016|
    Answer Show all 2 answers
    Response from GM_Burnley | Property representative |
    Good afternoon. We are walking distance to the Woodland Spa; it's around 0.7 miles, or 15 mins walk - although we would probably not advise walking there in the dark, as it is partially along an unlit road. Hope this... More
    0
    Votes
    matthew4972
    I'm staying in January, is there a deposit to pay? Thanks
    21 November 2015|
    Answer Show all 4 answers
    Response from General M | Property representative |
    Dear matthew4972, Please email or call us with your reservation number so we can look into detail your request. Hotel phone number 01282 855 955 Regards, Gerardo Souto | General Manager Holiday Inn Express Burnley M65... More
    0
    Votes
    Room Tips
    "away from the lift"
    masterchef1948, 20 days agoRead review
    "Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy."
    Indie05, 1 month agoRead review
    "Easy access to M65 and Burnley area."
    lizziek66, 1 month agoRead review
    "Take your wooly sox and a hit water bottle if staying in the winter!"
    styrene45, 2 months agoRead review
    "If you stay ask for a car park side room"
    craigm66, 3 months agoRead review
    "Avoid 3rd floor - unless you want to wake up with a pond in your room!"
    jasonmann2011, 4 months agoRead review
    "Rooms on the opposite side to the motorway."
    Michael F, 5 months agoRead review
    "car park side"
    916ckel, 5 months agoRead review
    "Rooms overlooking car park quieter."
    Marie D, 5 months agoRead review
    "choose a room not facing the road as our room was rather noisy from road traffic."
    Cosybears, 6 months agoRead review
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