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BEST WESTERN Park Hall Hotel & Leisure Club

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BEST WESTERN Park Hall Hotel & Leisure Club
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869 Reviews from our TripAdvisor Community

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Showing 868: English reviews
Wigan, United Kingdom
Reviewed 3 days ago NEW

I stayed at this venue for a weekend due to a family wedding ( the whole event happened here including the marriage ceremony) the staff went above and beyond for all of the guests in our party, and we felt completely at ease for the entire stay. the wedding was all arranged by the hotels wedding planning dept and it...

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Helpful?
Thank spadge67
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Spadge67, Many thanks for your fantastic review of Best western Park hall hotel, I am delighted to see that your experience was perfect. I will be sure to pass on your feedback to all the teams involved, we take great pride in our offering for both events and accommodation and its a pleasure to read of your experience. Many thanks...

Nottingham, United Kingdom
Reviewed 3 days ago NEW

Where do i start ??? We arrived by driving past the abandoned them park at the entrance and finally found the reception. Check in was a farce, with no staff even there for 10 minutes. Once a member of staff arrived, there was confusion because we wanted 2 family rooms near to each other. It then became clear that this...

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Helpful?
Thank dukesy
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Dukesy, Many thanks for your review of Best western Park hall hotel, I do apologise that on this occasion we have failed to meet your expectations. I do apologise that the room you were allocated had some maintenance issues following on from your review we will check the doors and casings in the Village bedrooms to ensure any gaps are...

Paisley, United Kingdom
Reviewed 1 week ago

We stayed in the village with 2 grandkids the apartment was brilliant and one of the biggest beds I have seen. Used the leisure facilities swimming pool and sauna and all was excellent. Had a bar meal and food was good and plenty full kids had a endless drink and they got there monies worth Breakfast was varied and excellent....

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Helpful?
1Thank 217les
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

217les, Many thanks for your review of Best western Park hall hotel, I am delighted to read that you had a fantastic stay with us and will be sure the staff are aware their efforts have been rewarded. I am glad you found the room ideal for your travelling group and also glad you found time to use our leisure...

St Helens, United Kingdom
Reviewed 1 week ago

rooms and hotel in general is dated and a little tatty, we attended a wedding which was great, food lovely, room decorated well, staff and service was brilliant, we stayed in the main hotel not the village, our bathroom and that of other guests are in need of a update and a good clean, the worktop had blown and the...

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Helpful?
1Thank ANDREA S
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Andrea, Many thanks for taking the time to review your stay at Best western Park hall hotel, I am happy to see you enjoyed most parts of your stay and found the wedding you attended to be great, I will be sure to pass on the feedback to the kitchen and operations team. I have passed on your feedback to...

London, England
Reviewed 2 weeks ago

A disappointing second stay at this hotel which is a great stopover for the long drive to Scotland, particulary when you realise you can access and enter the hotel directly via Charnock Richard services. The problem was that instead of being located in the main hotel, this time we were put in the Village Complex which was some distance from...

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Helpful?
Thank Sylossus
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Sylossus, Thank you for your feedback on your stay with at best western Park hall hotel, I am disappointed to read of your experience. Could you please contact me either at the hotel on 01257 455000 or alternatively via my email at richard@lavenderhotels.co.uk so I can discuss your experience in more detail with you. Many thanks Richard Hearn

Leeds, United Kingdom
Reviewed 2 weeks ago

Room in the hotel would benefit from upgrading getting a bit dated. However, very clean and tidy. 4th visit over new year with family and Park Hall does a good new years eve party for the full family children well catered for. Stayed on over 1st January too and the food in the restaurant was very good. The staff were...

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Helpful?
Thank Janewilson377
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Jane Wilson, Thank you so much for your review of Best western park hall hotel, I am delighted to see you enjoyed your stay and found the staff to be helpful through out. Thank you for the feedback in regards to the bedrooms we are int he process at looking into plans for upgrades and will continue to use guest...

Montreal, Canada
Reviewed 2 weeks ago

A group of us stayed here for a wedding reception. The staff did everything possible to make sure we knew where different events were being held, they were patient when a large number of us all checked in at the same time, flexible with the buffet breakfast hours the following morning and more than accommodating when we lazed around the...

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Helpful?
1Thank StephanieT7
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Stephanie, Thank you for taking the time to review your experience with us here at Best western Park hall hotel. I am delighted you found the staff to be helpful and enjoyed your stay with us I will be sure to pass on all feedback to the team. It also great to hear your room was to your expectations and...

Reviewed 2 weeks ago via mobile

A comfortable hotel with large rooms and super bed. The venue caters for many events including being popular for weddings so expect some corridor noise at weekends (the event rooms are separate from the hotel ) although it was quiet when we were there. Very easy parking and good access from motorway. Excellent friendly staff. Top breakfast. Gym is a...

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Helpful?
Thank Mark H
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Mark H, Thank you very much for taking the time to review your stay with us here at Best Western Park hall hotel. I am delighted we provided you with a comfortable and enjoyable stay I will be sure to pass on your feedback to all the team. I do apologise for the inconvenience caused by the out of order...

Reviewed 3 weeks ago via mobile

Very happy with room and hotel, a great start to 2017. My only concern is upon check in...the lovely girl on reception (l think her name was Lauren) contacted housekeeping to check if our room was ready. The girl on the other end of the radio proceeded to very rudely demand that Lauren answer the phone as she needed to...

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Helpful?
2Thank Chris K
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Chris K, Many thanks for your positive feedback on your stay at Best western Park hall hotel, I would like to apologise that you were affected by the situation this is as you can imagine not our normal practices, I have spoken since with both members of the team. The day in which you checked in was a very busy...

Chesterfield, United Kingdom
Reviewed 3 weeks ago via mobile

We booked as a family of 4. 2 Adults and 2 Children aged 13 and 8. I arrived just after the advertised check-in time to find that there had been an event the night before and the check out for the party revellers had been put back from 11am to 12pm. As a result it put check in back to...

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Helpful?
2Thank lauraever
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Laura, Many thanks for your fantastic review of Best western Park hall hotel, as you have mentioned the day of your check in the hotel was extremely busy from the previous night with all staff trying their best to ensure we met our check in targets sometimes though this can be under pressure. But with that I am glad the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Park Hall Hotel & Leisure Club

Address: Park Hall Road | Charnock Richard, Chorley PR7 5LP, England
Region: United Kingdom > England > Lancashire > Chorley
Price Range: $93 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Park Hall Hotel & Leisure Club 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Chorley Best Western
Best Western Chorley
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Park Hall Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from BEST WESTERN Park Hall Hotel & Leisure Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room in the hotel 2nd floor”
 of 5 bubbles spadge67, 18 Jan 2017 | Read review
“Make sure you are in the HOTEL, not in the "Village"...”
 of 5 bubbles dukesy, 18 Jan 2017 | Read review
“Stay in the village”
 of 5 bubbles 217les, 9 Jan 2017 | Read review
“go higher than first floor if you want an early night, events last till about 2pm,”
 of 5 bubbles ANDREAS769, 9 Jan 2017 | Read review
“Avoid the Village Chalet rooms at all costs!”
 of 5 bubbles Sylossus, 5 Jan 2017 | Read review
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