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31/07/2017 01/08/2017
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    Mercure Blackburn Dunkenhalgh Hotel & Spa

    Blackburn Road, Clayton-le-Moors BB5 5JP, England
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    31/07/2017 01/08/2017
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    US$81US$102
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    Traveller (346)
    Room & Suite (56)
    Dining (29)
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    Overview
    • Excellent33%
    • Very good31%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “steam room” (31 reviews)
    “thermal suite” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Stanley House Hotel & Spa
    672 reviews
    #1 of 1 hotels in Mellor
     
    Sparth House Hotel
    234 reviews
    #3 of 3 hotels in Clayton-le-Moors
     
    Best Western Oaks Hotel & Leisure Club
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    Foxfields Country Hotel
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    Rooms
    31 Jul1 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,444)
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    1 - 5 of 1,425 reviews

    Reviewed 3 days ago

    I stayed at this hotel a couple of weeks ago on a business trip. The rooms were nice and large though were very hot! The hotel is very large with rooms all over the place. The swimming pool was nice but very small and only...More

    1  Thank Molly S
    Reviewed 5 days ago via mobile

    My friend & I have just stayed at the very depressing & disappointing Dunkenhalgh. She'd stayed here 3 years ago and loved it. Check in was smooth. Went to the spa area for lunch which was underwhelming. Soggy sandwich, lukewarm soup and cold chips. We...More

    2  Thank sunshineseekerz
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 4 days ago

    Dear sunshineseekers, We are also disappointed you experience issues during your stay and I will be sure to improve levels of communication and address rooms issues as soon as possible, apologies we did not on this occasion, reach the levels of customer service we regularly...More

    Reviewed 1 week ago via mobile

    Having just spent the night in this fantastic hotel, I could not have asked for more, a huge thanks to Ivan Lynch and his team for looking after me and my family. I would thoroughly recommend this wonderful hotel to everyone. Fantastic hotel, fantastic staff,...More

    Thank Garry C
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 1 week ago

    Dear Garry C, We really appreciate your positive feedback, thank your for taking the time to post your review. Kind Regards, Ivan Lynch, General Manager.

    Reviewed 1 week ago

    The facilities were shockingly bad and the hotel seem to charge different prices for different people. I spoke to some colleagues who stayed the same night as me after an event and they paid the same price as me, but had breakfast included. When I...More

    Thank Aron K
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 1 week ago

    Dear Aron K, Sorry to see we did not meet with your expectations on this occasion. With regard to pricing, it can vary considerably dependent on availability at the Hotel at the time of booking, the less room availability the chances are the more expensive...More

    Reviewed 2 weeks ago via mobile

    Just checked in with my partner/husband. Booking made for 2 people....but the girl on reception still had to ask if I was checking in separately....I thought the days of two married guys or girls being questioned about needing two rooms had long gone. I have...More

    1  Thank mfmorgan
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 1 week ago

    Dear mfmorgan, I have had a chance to speak to the Reception Team regarding your arrival at the Hotel and I can assure you there was never any intention to make anyone feel uncomfortable about the room arrangements. We are a busy Hotel and we...More

    Stanley House Hotel & Spa
    672 reviews
    #1 of 1 hotels in Mellor
     
    Sparth House Hotel
    234 reviews
    #3 of 3 hotels in Clayton-le-Moors
     
    Best Western Oaks Hotel & Leisure Club
    595 reviews
    #3 of 6 hotels in Burnley
     
    Foxfields Country Hotel
    224 reviews
    #1 of 1 hotels in Billington
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$81 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Blackburn Dunkenhalgh Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Clayton-le-Moors
    • Also Known As
    • Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors ,
    • Mercure Blackburn Dunkenhalgh Hotel And Spa
    Add Photo Photos
    Traveller (346)
    Room & Suite (56)
    Dining (29)
    Pool & Beach (5)
    Hotel & Grounds (260)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    mylesaheaf
    30 June 2017|
    Answer Show all 3 answers
    Response from Tri-Trio | Reviewed this property |
    I agree with Belwood, best ton contact them directly. I can say that nothing was too much trouble so I would think they would likely ensure they catered for all.
    1
    Vote
    daisydoes
    12 July 2016|
    Answer Show all 8 answers
    Response from Ivan L | Property representative |
    Hi Daisydoes, All residents are allowed to use the facilities in the Leisure Club, there are some restrictions with regard to children swim times and access to the Gym for under 16's. All treatments are charged as taken... More
    0
    Votes
    37leigh
    30 November 2015|
    Answer Show all 3 answers
    Response from Ivan L | Property representative |
    Hi 37leigh, We have a dinner with entertainment on the 13th Feb for Valentines and on the 26th Feb we shall be holding a 90's Revival Evening, Dinner and Entertainment. Kind Regards Ivan Lynch General Manager
    0
    Votes
    Room Tips
    "make sure your room is not above the pool,it was far too hot."
    Read review
    "Choose a room in the main hotel, not the courtyard."
    Read review
    "Don't stay in room 2!"
    Read review
    "Stay somewhere else, the Premier Inn or Holiday Inn Express is better than this place."
    Read review
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