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Stayed here on a Saturday night with friends as part of a cycling weekend. One of the group dropped our luggage off on the Friday and it was kept secure for us until we arrived on the Saturday. They also allowed us to keep 9...More
Having read a few reviews, I was a little nervous of staying here. But WOW what a gorgeous building, with real history.
From check in to check out ALL the staff were positive, friendly and professional. Our room was large, clean and comfortable (605) in...More
1 Thank annerory
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 23 March 2018
We really appreciate you taking time to review your stay and thank you for the wonderful feedback, hopefully we will see you again soon. On the linen front, we have move to a linen that is more environmentally friendly, there is no bleach/whitener...More
Setting and history of building makes for a wonderful location.
Service good and reception team efficient. Bedrooms in main building somewhat tired.House keeping minor issues need to be addressed.
Overall it did make for an enjoyable stay.
Stayed one night for a hen party, spa treatment, use of facilities and 3 course meal included in the price.
Used the spa facilities, the jacuzzi wasn’t working and had to be told this by another guest.
Spa treatment lasted around 15 mins, where we...More
We attended a friends wedding , the front presentation was lovely but unfortunately we was greeted by a rude member of staff stood out the front, who shouted at us because we were walking through t the car park at 13:40 to the reception she...More
1 Thank Ross g
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 1 week ago
Dear Ross g,
I 'm afraid this is not how we'd wish to be remembered, I shall discuss with the Senior Team and ensure neither issue is repeated, please accept our sincerest apologies.
The Mercure Dunkenhalgh Hotel & Spa is situated in 17 acres of parkland. Combining a traditional setting with modern technology, our hotel offers both an enjoyable weekend getaway, or facilities for business ...Moremeetings & conferences. Also featuring a luxury spa, with 8 beauty suites, & Cameo Restaurant & Bar, a relaxed dining experience. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata
Response from Samanthalouise | Reviewed this property |
Hello, I haven’t stayed over Christmas but use the hotel a couple of times a year. I haven’t found it to be dirty. The food in the restaurant is good, breakfast is very nice. We had my mother’ Wake there in January 2018. The... More
Hello, I haven’t stayed over Christmas but use the hotel a couple of times a year. I haven’t found it to be dirty. The food in the restaurant is good, breakfast is very nice. We had my mother’ Wake there in January 2018. The food was excellent,service couldn’t be faulted, people hung around much longer than expected because everything was so pleasant even under the sad circumstances. Not a Christmas Party, but an event that went down really well thanks to the staff at the hotel.
Hope this helps. Samanthalouise
Response from Leakytikki | Reviewed this property |
I’ve stayed in a single room on several different occasions. The thing is the hotel has different wings and some are older than others. I think the hotel itself is 700 years old. I’ve found some rooms to feel older than... More
I’ve stayed in a single room on several different occasions. The thing is the hotel has different wings and some are older than others. I think the hotel itself is 700 years old. I’ve found some rooms to feel older than others. But I’ve always felt it was clean