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01/10/2017 02/10/2017
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    Mercure Blackburn Dunkenhalgh Hotel & Spa

    Blackburn Road, Clayton-le-Moors BB5 5JP, England
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    01/10/2017 02/10/2017
    US$79
    US$68
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    Traveller (346)
    Room & Suite (56)
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    Overview
    • Excellent34%
    • Very good31%
    • Average19%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “steam room” (31 reviews)
    “thermal suite” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,486)
    There are newer reviews for Mercure Blackburn Dunkenhalgh Hotel & Spa
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    11 - 15 of 1,467 reviews

    Reviewed 3 weeks ago

    Recently stayed at this hotel for a couple of nights. The service and facilities were good - including the high-quality spa and pool facilities. The room was large and clean with an outstanding size and quality of bed.

    Thank Ainsworthian
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 3 weeks ago

    Dear Ainsworthian, We are really pleased you enjoyed your recent stay, thank you for taking time to post your review, hope to see you back with us soon. Kind Regards, Ivan Lynch, General Manager.

    Reviewed 3 weeks ago

    More

    Review collected in partnership with Mercure Hotels
    Thank Shambhavi S
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 3 weeks ago

    More

    Reviewed 3 weeks ago via mobile

    Friendly helpful staff However the room we stayed in was tired and cold and the mattress sagged. Powdered coffee and no fresh milk. The bathroom was lovely and warm and clean, but again some poor finishing and dated and in need of renovation. The shower...More

    Thank Libby1954
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 3 weeks ago

    Dear Libby1954, Delighted to see the staff treated you well and you would return if coming to the area. We shall take your comments on board constructively and address the issue with the mattress. We will look at our beverage offering as a result of...More

    Reviewed 3 weeks ago

    I stayed in the hotel for two nights in order to attend a wedding. Upon arrival, I easily found a parking space despite the fact that the hotel was busy with a wedding. I was greeted quickly even though the reception was busy. Check in...More

    Thank Lisa C
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 3 weeks ago

    Dear Lisa C, Whilst we understand your frustrations, the credit card scenario is now deemed necessary with fraudulent use more prevalent nowadays and lots of charge backs from the banks as a result of ' card holder not present' issues. These procedures are is place...More

    Reviewed 3 weeks ago via mobile

    The booking experience and attitude of the reservation staff is absolutely shocking... to the point we didn't end up booking. The number online is a maintenance number and kept getting passed from the hotel to the spa. Told reservations I was booking the £95 package...More

    1  Thank David T
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 3 weeks ago

    Dear David T, We are sorry to see you had issues booking, the Maintenance Team have no recollection of any calls for bookings coming through to their direct line, we shall definitely check all third party numbers to ensure they are correct. We will review...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Golf Course
    Details
    • Price range
    • US$70 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Agoda, Orbitz, Cancelon, TripOnline SA, Hotwire, Evoline ltd and HotelQuickly so you can book your Mercure Blackburn Dunkenhalgh Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Clayton-le-Moors
    • Also Known As
    • Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors ,
    • Mercure Blackburn Dunkenhalgh Hotel And Spa
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    Traveller (346)
    Room & Suite (56)
    Dining (29)
    Pool & Beach (5)
    Hotel & Grounds (260)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    michaelvanboyd
    16 September 2017|
    AnswerShow all 2 answers
    Response from Cazz A | Reviewed this property |
    Hi, this is what is on their website. I would send correspondence to them and also to their head office which you should be able to get with a search on the internet. Mercure Blackburn Dunkenhalgh Hotel and Spa Blackburn... More
    0
    Votes
    mylesaheaf
    30 June 2017|
    AnswerShow all 3 answers
    Response from Tri-Trio | Reviewed this property |
    I agree with Belwood, best ton contact them directly. I can say that nothing was too much trouble so I would think they would likely ensure they catered for all.
    1
    Vote
    Room Tips
    "choose the courtyard area!"
    Read review
    "Lower ground floor is only accessible via stairs (threadbare!)"
    Read review
    "The courtyard rooms are the quietest"
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    "Choose rooms as far away from the main building especially at weekends as there are a lot of wedding parties"
    Read review
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