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Brook House Hotel

104 reviews
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Traveller (8)
Room & Suite (5)
Dining (1)
Overview
  • Excellent41%
  • Very good26%
  • Average16%
  • Poor11%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
2.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (104)Write a Review
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Traveller rating
40
28
17
12
7
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LanguageEnglish
40
28
17
12
7
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All reviewstribute nightnights stayingbar breakfast areatribute actsfriendly welcoming staffexcellent value for moneyfunction roomtoastevening mealthe ritzchristmas partybit datedrooms are lovelybreakfast was excellentclean roomon arrivalcant wait
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1 - 5 of 104 reviews
Reviewed 3 days ago

Stayed for 4 nights. Room good and clean. Breakfast pretty good. Old building which needs updating. Staff very helpful. Large Car park. Can be a bit noisy at weekends when there are either wedding receptions or tribute nights.

Thank KenSolihull_England
Reviewed 5 December 2017 via mobile

Had a lovely time staff very helpful and friendly . Room very clean. Would stay again . Would recommend it to friends .stayed for three nights second night the venue had a ladies night which was quite noisy .my partner travelled from Belgium so was...More

Thank Lisa R
Response from Clare S, Manager at Brook House HotelResponded 3 weeks ago

Hi Lisa R Thank you for your review. We take pride in our customer service. We apologise if you were not informed of the Ladies night. We do try to inform all guests before the events and allocate where possible rooms further away from the...More

Reviewed 29 November 2017

My Husband has to use wheelchair as he has lost his lower leg, we were given the disabled room which was big enough to get around but the bathroom wasn't, There was no transfer access side ways which amputtee's Need, he couldn't shower as the...More

Thank joan r
Response from Clare S, Manager at Brook House HotelResponded 3 weeks ago

Hi Thank you for your review. We take pride in being disabled friendly Making reasonable adjustments to assist people with disabilities. Changes are being made all the time. If I remember rightly you were assisted with your husband by the staff team when required. We...More

Reviewed 15 October 2017

Brilliant venue - we saw dan Hatfield - because the function room was quite small the night felt more intimate. The drinks were very reasonable considering it was a hotel. Seems a lovely hotel and the staff were friendly. Never seen such a posh and...More

Thank JennyI2
Response from Clare S, Manager at Brook House HotelResponded 2 December 2017

Hi JennyI2. Thank you for you for your kind words. We have tribute nights throughout the year. If you would like to try something different please let us know.

Reviewed 7 October 2017

Thankyou to Pete Clare and all the staff for making Carly and Noels wedding so special.Micheal was a brilliant DJ. We stayed in one of the rooms and couldnt fault it.The food at the wedding was hot and couldnt fault it plenty of it.Also do...More

Thank stuart253
Response from Clare S, Manager at Brook House HotelResponded 9 October 2017

Hi Stuart thank you for your kind words I'm glad we did you and your daughter proud on her special day.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room Service
Breakfast included
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$61 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (8)
Room & Suite (5)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ruthren
11 August 2016|
AnswerShow all 4 answers
Response from Clare S | Property representative |
Hi Yes all our bedrooms are ensuite.
0
Votes
Lionel B
6 November 2015|
Answer
Response from herefroggyfroggy | Reviewed this property |
We did but was only a cleaner available! I think the hotels answer speaks volumes they at no point deny that their rooms were in that state! It is a shame that a good event wasn't backed up by basic and clean room
-2
Votes
Room Tips
"Ask about a good room for Wifi reception"
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"If your looking for wheelchair friendly hotel don't book this one."
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"All rooms are clean and tidy. Beds very comfortable"
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"All rooms differ"
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