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Whitehall Hotel

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1 room 2 adults 0 children
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Whitehall Hotel
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277 Reviews from our TripAdvisor Community

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There are newer reviews for Whitehall Hotel
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Showing 277: English reviews
Ynys Mon
Reviewed 3 weeks ago via mobile

A very pleasant stay. Lovely room- so quiet, fantastic nights' sleep. Breakfast was gorgeous. StAff at the hotel are so attentive and polite - they cannot do enough for you. will definitely stay again.

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Thank sandra j
Reviewed 3 weeks ago via mobile

My partner and I had the Prosecco afternoon tea and weren't expecting anything amazing due to booking though groupon. The cafetière didn't work so the coffee was awful. The Prosecco was nice. The sandwiches were very standard not very tasty. The scones came ready filled with cream and jam, this may be picky but I think cream and jam should...

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Thank Charlotte R
Kingston-upon-Hull, United Kingdom
Reviewed 3 weeks ago

Always a warm welcome from Neil . Gill and Anita. The menu is varied and Dan the chef always willing to go off menu if you prefer. And not forgetting the lovely breakfast cooked by Caroline always with a cheery smile. Iam a frequent guest at this hotel and wouldn't stay anywhere else when in the area.

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Thank stevehardy2017
Clitheroe
Reviewed 4 weeks ago via mobile

We've recently booked our wedding at The Whitehall Hotel and we couldn't be happier. Neil is outstanding and can't do enough for you - he's always willing to answer questions and bends over backwards to accommodate your requests. This is the only venue we visited which offered us a drink on arrival (a small gesture but it really did make...

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Thank broadwayrachael
Manchester, United Kingdom
Reviewed 5 weeks ago via mobile

I had a Groupon afternoon tea for two bought for me on Groupon as a birthday present. Picking a rare child free weekend we chose a Saturday to take it. The staff were a little slow but very polite and friendly, chatty and knowledgeable about recent refurbishments and function availability. I felt as if I were seated in a corridor...

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Thank Sue P
Darwen, United Kingdom
Reviewed 23 January 2017

Yesterday we had a surprise 80th birthday afternoon tea party in the Rose Room. The room looked beautiful everything was set up ready for us and when the afternoon tea came out it was just amazing. The waiter we had looked after us all so well we couldn't have asked for more. Anita, Gill and Neil were great from start...

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Thank Anne-Marie V
Whitehall1, Front Office Manager at Whitehall Hotel, responded to this review

Thank you for your lovely feedback, we really enjoyed the suprise party too

Doncaster, United Kingdom
Reviewed 21 January 2017

Was in the area after working many years in Blackburn and moved over to the darkside- Yorkshire, so decided to try the Whitehall. It was like stepping back in time slightly with regards to the layout and sitting rooms etc. That said the room I stayed in was tastefully modernised with a nice Sony TV -none of those tinny ones!...

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Thank Shimmy192
Manchester, United Kingdom
Reviewed 17 January 2017

Happy to take your money but deliver below standard service Can not take any type of feedback Does not go above or beyond-even with a wedding booking Refuses refunds when there are no terms and conditons to support the hotel keeping the money Rude staff Would not trust to hold my wedding day.... I would go into more detail howver...

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1Thank lisa D
Reviewed 15 January 2017 via mobile

Went to the Whitehall Hotel on Boxing Day 2016 for a private function with around 60 guests. We were greeted by the lovely receptionist, Gill, on our arrival who was really accommodating and had no problem helping fulfil our requests/answering any questions we had about the venue and arrangements for the evening. The buffet consisted of lasagne, pie, salads and...

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Thank Rachel B
Reviewed 30 December 2016 via mobile

After having a christmas party here ...took my family on Christmas day and wasnt disappointed great service good food ...will definetly be back ..........wine not over expensive which is always a plus Very friendly atmosphere

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Thank Dave M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Whitehall Hotel

Address: Ross Street | Park Road, Blackburn, BB3, Darwen BB3 2JU, England
Region: United Kingdom > England > Lancashire > Darwen
Price Range: $103 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitehall Hotel 3*
Number of rooms: 17
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Also Known As:
Whitehall Hotel Darwen
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Questions & Answers

Here's what travellers have asked, with answers from Whitehall Hotel staff and other travellers.
2 questions
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I have been looking at your hotel as a potential venue, however my concern seen by my partner to a recent reviews about poor service where of no great concerns given peoples differing opinions.

However my one major area of concern is with your apparent substandard food hygiene rating as identified on ratings.food.gov.uk/business/en-GB/212113/Whitehall-Hotel-Darwen by the local council

The site rates your establishment as a 2 – Improvement necessary at the date of inspection on the 03 August 2016

Area inspected by food safety officer Standards found

Hygienic food handling - Hygienic handling of food including preparation, cooking, re-heating, cooling and storage - Generally satisfactory

Cleanliness and condition of facilities and building - Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene - Improvement necessary

Management of food safety - System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. -Generally satisfactory

What can you do as a potential visitor to alleviate my concerns of not becoming ill due to your poor food preparation standards especially around the

Cleanliness and condition of facilities and building which was reported as “Improvement necessary”?

Can you advise of why such a highly rated venue would achieve such a low score?

Can you confirm what improvements you have made?

Can you ensure your food preparation is of a standard rather than of a dodgy back street café or take-away?

1 month ago
darwen

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Questions? Get answers from Whitehall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for four poster bed”
 of 5 bubbles debrafowler, 15 Nov 2016 | Read review
“The standard family room was fine. No need to upgrade to a more expensive room.”
 of 5 bubbles frankiebm, 23 Aug 2016 | Read review
“rooms 31 and 32 have jacuzzi baths and I think they are bridal suites”
 of 5 bubbles petert525, 12 Jan 2016 | Read review
“all rooms that we booked was lovely so anyroom.x”
 of 5 bubbles shazy85, 18 Aug 2015 | Read review
“Lovely room, very large bathroom with a Jacuzzi bath (No 37)”
 of 5 bubbles Dibrow1, 27 Jul 2015 | Read review
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