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Britannia Wigan Hotel

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Britannia Wigan Hotel
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Britannia Wigan Hotel
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Showing 663: English reviews
ormskirk
Reviewed 23 October 2016 via mobile

After booking hotel and then reading reviews we were considering not going!! We had booked 6 rooms as attending a local wedding and decided it's one night we'll cope. Well its not half as bad as we were expecting...it's old and dated but what do you expect for a budget hotel!! Beds, linen, towels and bathroom clean. .. staff friendly...

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Helpful?
Thank hclens
WiganGRM, Guest Relations Manager at Britannia Wigan Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time out to write your review and we thank you for your comments. We have a number of on going redecoration, refurbishing and rejuvenation programs under way at the hotel and we hope that ton your next visit, you will see the improvements we are making first hand. kind regards, All the...

Huddersfield, United Kingdom
Reviewed 22 October 2016 via mobile

Visited for a course only, On arrival confusion over which room had been booked, but finally sorted out after 30 minutes. Room facilities were average, but unfortunately the room hadn't been cleaned (possibly for sometime) dirty used cutlery on the floor and on a table. A bin had not been emptied and some rubbish in the floor. At lunch time...

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Helpful?
Thank holden73
WiganGRM, Guest Relations Manager at Britannia Wigan Hotel, responded to this review

Thank you for your review. I am unsure as to why there was a confusion over your booking, this is far from the normal case as our check in procedures are swift and efficient to allow our guests to settle in their room as quickly as possible so I can only apologise for this. We take pride in keeping our...

Middlesbrough, United Kingdom
Reviewed 17 October 2016

Awful experience the hotel is a refugee base for approximately 100 refugees We were part of a National Holidays 4 day break our room was in same block as refugees . Absolutely awful experience never ever stay in this hotel again

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Helpful?
Thank carole1702uk
WiganGRM, Guest Relations Manager at Britannia Wigan Hotel, responded to this review

Dear Guest, Thank you for your review. Please take the time to check our website for a range of fantastic offers and stay deals! All the Best, All the team at Britannia Hotel Wigan

Nairn, United Kingdom
Reviewed 16 October 2016 via mobile

Unclean, tatty, it was more like a soup kitchen for the homeless! Enjoyed it the 1st time we stayed but has dramatically declined in the last 6 months....won,t be back!! So unclean we couldn,t have a shower!!

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1Thank Annamc1809
Jedburgh, United Kingdom
Reviewed 12 October 2016 via mobile

No big complaints, the hotel is in need of some cosmetic updating but this doesn't mean it didnt do what I needed. I hot a good nights sleep every night, something I haven't always managed in mire expensive hotels. The staff were friendly enough and check in was fine. Room was clean although bathroom could do with a refurb. No...

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1Thank stf1973
Bolton, United Kingdom
Reviewed 11 October 2016 via mobile

It dose what you need but would not stay for pleasure needs updating as room and entrance bit dated is clean and ok as much as I can stay easy to find and friendly staff just needs some money spending

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Thank dannybmanchester14
Amble, United Kingdom
Reviewed 6 October 2016

My wife and I stayed here recently as part of a party of 10 on a 2 day break with National Holidays. We all found the hotel clean and nicely furnished although the tables in the dining room were basic. Our rooms met the same good standard. In fact I was pleasantly surprised going by some of the previous reviews....

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Helpful?
Thank Jim H
WiganGRM, Guest Relations Manager at Britannia Wigan Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review and am glad to hear that you enjoyed your stay with us. As a hotel, we are constantly making gains and improvements through the constant refurbishing, redecoration and rejuvenation programs we have in place. We look most forward to welcoming you back in the future! Kind Regards,...

Reviewed 5 October 2016 via mobile

Stayed here for one night on business in the area. Chose it for the fact it had a swimming pool. Nice to laze in a hot tub when you've driven 7 hours. It wasn't hot and you have to pay £4 to enter the leisure facilities! Next the room. Duvet is too small for the bed. Doesn't even go over...

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1Thank Usplussix
WiganGRM, Guest Relations Manager at Britannia Wigan Hotel, responded to this review

Dear Valued Guest, I apologise that you did not enjoy your stay with us. We will review all the issues you have raised with us (through TripAdvisor) and take the appropriate action as necessary. Please note, should you choose to stay with us again, all our rooms have extra pillows, available above the clothes racks, ready for our guests in...

ipswich
Reviewed 1 October 2016

Ok, I agree that the place is tired and some area's could do with modernising, however it's also clear to see that they're in the process of doing some of these things. The staff we perfectly lovely, really friendly and more than pleased to help. For what you're paying this place does represent good value for money, my room had...

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Helpful?
Thank WestieHenners
WiganGRM, Guest Relations Manager at Britannia Wigan Hotel, responded to this review

Thank you for taking the time to write your review and thank you for your positive comments. We very much look forward to welcoming you back in the future. Kind Regards, All the Team at Britannia

Reviewed 29 September 2016

A group of friends and I have just returned from this hotel (travelled with National Holidays). I would like to state that the previous scathing reviews, are, in my opinion, very unfair. We found the hotel rooms, clean, tidy and well presented. The staff were good and helped with any request in a pleasant and speedy response. The hotel had...

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Thank Marion B

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Britannia Hotel Wigan is an attractive modern hotel situated only 3 miles from Wigan town centre and located not far from the M6 motorway network, providing easy reach to major cities such as Liverpool and Manchester. ... more   less 

Additional Information about Britannia Wigan Hotel

Address: Almond Brook Road, Standish, Wigan WN6 0SR, England
Region: United Kingdom > England > Greater Manchester > Wigan > Standish
Price Range: $51 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Wigan Hotel 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Britannia Hotel Wigan
Wigan Britannia Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Britannia Wigan Hotel staff and other travellers.
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Cumbernauld, Glasgow
over a year ago

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Questions? Get answers from Britannia Wigan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no tips i would not go to this hotel”
 of 5 bubbles emmadE779WW, 28 Oct 2016 | Read review
“go to another hotel”
 of 5 bubbles sophiad631, 27 Oct 2016 | Read review
“Our party had a mix of single, twin and double rooms on ground and upper floors and all were happy with their room.”
 of 5 bubbles 710JimH, 5 Oct 2016 | Read review
“Pay more go elsewhere”
 of 5 bubbles Mike1234073, 20 Sep 2016 | Read review
“NEVER ever book here!”
 of 5 bubbles SarahWullink, 16 Sep 2016 | Read review
5 of 5