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03/12/2017 04/12/2017
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    Primrose Valley Holiday Park - Haven

    Primrose Valley | Near Filey, Filey YO14 9RF, England
    011 44 871 230 2679
    Hotel website
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    03/12/2017 04/12/2017
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    Traveller (926)
    Room & Suite (240)
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    Overview
    • Excellent39%
    • Very good32%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “primrose valley” (804 reviews)
    “west pier” (110 reviews)
    “adventure pool” (63 reviews)
    Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Bar/Lounge
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    5.0 Star Hotel
    All hotel details
    Offers from Primrose Valley Holiday Park - Haven
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    Rivelyn Hotel
    291 reviews
    #18 of 26 hotels in Scarborough
     
    Cumberland Hotel
    284 reviews
    #9 of 26 hotels in Scarborough
     
    Weston Hotel
    530 reviews
    #2 of 26 hotels in Scarborough
     
    Travelodge Scarborough St Nicholas Hotel
    2,166 reviews
    #13 of 26 hotels in Scarborough
     
    Write a Review
    Reviews (2,354)
    Traveller rating
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    Time of year
    Language

    1 - 5 of 2,354 reviews

    Reviewed 1 week ago

    After paying an extortionate amount for 2 nights, no one at kiosk to welcome us as he was off painting another kiosk. Our pitch was water logged and crammed into a space with static caravans infront of us making it difficult to get our 25ft...More

    Thank 2015Shazzyb
    Response from Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - HavenResponded 1 week ago

    Thank you for taking the time to leave a review. I am very sorry to hear that you were not entirely satisfied with your holiday experience and should you wish to discuss any aspect of your experience further please feel free to contact me directly...More

    Reviewed 2 weeks ago via mobile

    We visit primrose valley at least twice a year and have done as a family for the past 10 years absoloutly love it ! This year we decided to book through haven with the sun holidays! Yhe caravan was outstanding and couldnt believe how clean...More

    Thank Westwoood95
    Response from Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - HavenResponded 1 week ago

    Thank you very much for your review. We are pleased to hear that, for the most part, you and your family did enjoy your stay with us, but I do hope that your sister is feeling much better now and has made a good recovery....More

    Reviewed 2 weeks ago via mobile

    Stayed here for 2 nights over Halloween weekend at the end of October with 2 other friends. We book via sun holidays so literally laid the minimum. We was very surprised when we had arrived at the caravan as we had been upgraded to a...More

    Thank Leanne C
    Response from Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - HavenResponded 1 week ago

    Thank you for taking the time to leave a review about your stay. I am pleased to hear that you had a good time with us, and we do hope that you would choose us for a future holiday. Please do let us know if...More

    Reviewed 2 weeks ago via mobile

    Ok, so the weather wasn’t great and it had rained a lot and continued to do so, but the pitch was waterlogged when we arrived. We put a double ground sheet in the awning and yet the water still came up through it, despite it...More

    Thank sark07
    Response from Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - HavenResponded 2 weeks ago

    Thank you for your review. I am very sorry to hear of your experience - we have been very unlucky with the weather over the last few weeks, and it has certainly affected our site and our holiday makers. It is a shame to hear...More

    Reviewed 2 weeks ago via mobile

    Been coming to primrose for years this is the worse i have ever seen it no full time touring warden toilets dirty for days, toilet block needs an update door locks repaired of bits and pieces a new catch would not break the bank and...More

    Thank Peter C
    Response from Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - HavenResponded 2 weeks ago

    Thank you for your review. I am very sorry to hear that you were disappointed with your stay, and we do apologise most sincerely for any inconvenience you may have experienced. I will, of course, ensure that your review is passed in it's entirety to...More

    Rivelyn Hotel
    291 reviews
    #18 of 26 hotels in Scarborough
     
    Cumberland Hotel
    284 reviews
    #9 of 26 hotels in Scarborough
     
    Weston Hotel
    530 reviews
    #2 of 26 hotels in Scarborough
     
    Travelodge Scarborough St Nicholas Hotel
    2,166 reviews
    #13 of 26 hotels in Scarborough
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Filey
    • Also Known As
    • Primrose Valley Holiday Park (Haven Holidays) Hotel Filey ,
    • Primrose Valley Holiday Park - Haven Filey, Yorkshire
    Add Photo Photos
    Traveller (926)
    Room & Suite (240)
    Pool & Beach (72)
    Dining (68)
    Hotel & Grounds (740)
    Bathroom (22)
    Family and Play Areas (11)
    Nearby
    Nearby Restaurants
    Beach Cafe
    41 reviews
    1.42 km away
    The Royal Oak
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    .76 km away
    Valentino's Ristorante
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    .64 km away
    The John Paul Jones
    424 reviews
    .64 km away
    Nearby Attractions
    Spirit of Yorkshire Distillery
    69 reviews
    1.98 km away
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    39 reviews
    2.23 km away
    Graffitoe Farm
    14 reviews
    2.06 km away
    Filey Bird Garden & Animal Park
    397 reviews
    3.73 km away
    Ask a question
    Questions & Answers
    G H
    22 November 2017|
    Answer
    Response from Primrose V | Property representative |
    Thank you for your question G H. The park will be open from 16th March 2018, and although we do not yet have the exact open times for our facilities, we do anticipate running a full entertainment and activity schedule. I... More
    0
    Votes
    1974westie23
    31 October 2017|
    Answer
    Response from Primrose V | Property representative |
    Good Morning, I would advise calling the park directly to discuss your booking. Kind regards, The Primrose Valley Team
    1
    Vote
    Wendie A
    After having a lovely holiday here in the summer I booked again for October the 16 th until October the 20 th with the sun holiday vouchers I upgraded the caravan to a gorgeous promotional premier plus caravan hawthorn way 4 the first night around 9 pm we could smell raw sewage cuming from the toilet in the double bedroom it went right through the caravan the smell was disgusting I rang security and a man arrived at 9:30 pm he didn’t know what the problem was he just put cleaner down the toilet which didn’t help he said we could move but my baby and young son was asleep it was cold dark and raining so I said I would sleep on the sofa with the baby in his pram the next day two different men came out and they said the problem was the wind blowing the smell up the toilet which I didn’t believe anyway we went out all day until early evening after going to bed I was awoke at 4 am in the morning with the smell overpowering us my son has asthma and this was effecting him so again we all slept in the living room security came out at 8:00 am and agreed with Me that the smell was disgusting and to ring reception to be moved at first she said we couldn’t be moved I said well security said Monday night we could we can’t stay in this caravan then she said we can move you to cedar vale 17 I just took it as we needed out of there this caravan was for the disabled everything low down single beds no comforts no DVD player for kids not what I paid for a complete downgrade I have another holiday booked for August 2018 I had already booked this holiday before this experience or I wouldn’t of being cuming again with my family it ruined our break away let’s hope 2018s holiday is better and no problems with the platinum caravan I have booked or we will not be returning very disappointed indeed wendie austin
    26 October 2017|
    AnswerShow all 2 answers
    Response from Primrose V | Property representative |
    Thank you for getting in touch. We are aware of your complaint and will be issuing a response to your concerns in due course. Kind regards, Katie Crowley Guest Relations Manager Primrose Valley Holiday Park
    1
    Vote
    Room Tips
    "book another park"
    Read review
    "Not a hotel but a caravan site so not relevant"
    Read review
    "Try getting a caravan nearer the complex as the park is massive and its a long way to walk."
    Read review
    "Eskdale is good location is you want quiet location near the entrance but very far from the main complex."
    Read review
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