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Chose the Travelodge because we could get a room with a double and single beds. The double bed was very comfortable, but the singe bed, which is stored below the double, was quite basic and not as good as the single in a Premier Inn...More
I don't expect things to be perfect at a budget hotel.
However, Travelodge must get the basics right.
Bottom line is that they are providing accommodation with a bed. If the bed is not right, then they are failing in their contract with you.
Response from TravelodgeUK, Poppy from The Social Media Team at Travelodge Berwick upon TweedResponded 3 weeks ago
Thank you for submitting your review of our Berwick upon Tweed Travelodge.
We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us with the link or a copy of your...More
Location - ideal. You can get into town by bus in a few minutes. Sadly the local bus companies' timetables on the bus shelter are incomprehensible, but a bus came nonetheless.
General nick of hotel - impeccable. This place is squeaky clean, well carpeted throughout...More
Our son was getting married at Wedderburn Castle and many of our guests stay at this Travel Lodge. Nothing was too much trouble for the staff Lewis, Lyn and Emma and there were very cheerful and friendly. Good location by the A1 with a nearby...More
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We were pleased with the location just off the A1. We stayed for 3 nights. Morrison’s and McDonald’s just over the away, handy for breakfast etc. Found the staff very friendly and helpful. The room was over looking car park, not too bad noise wise....More
Response from Michelle C | Property representative |
McDonalds is under going renovations, however it re- opens on the 1st June. Morrisons is across the road and has a cafe. The Meadow House is just behind Morrisons over the other side of the A1 which is a pub restaurant. They... More
McDonalds is under going renovations, however it re- opens on the 1st June. Morrisons is across the road and has a cafe. The Meadow House is just behind Morrisons over the other side of the A1 which is a pub restaurant. They are open for breakfast and meals. We sell breakfast boxes at the hotel but no restaurant attached. Hope this helps.