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Alton Towers Hotel

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lowest price we found
US$171*
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Alton Towers Hotel
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2,512 Reviews from our TripAdvisor Community

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Showing 2,498: English reviews
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Durham, United Kingdom
Reviewed 2 days ago NEW

Stayed here with my family including 2 year old grandson, fantastic experience. The bar area with entertainment was great. The breakfast was probably the best buffet breakfast that I have had in a hotel, everything was fresh and well cooked with a good variety of dishes on offer. Staff were friendly. The only issue that we had is that the...

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Helpful?
Thank Dorothy H
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear Dorothy H, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and we love hearing about all of the aspects in which you managed to participate in within...

Reviewed 2 days ago NEWvia mobile

After spending a red hot day in the park , the 3 of the main big rides had "technical problems " so wasn't able to go on them and then queued to get on the monorail sweating for a good 20 mins to be told this also had technical problems so it wasn't running for the rest of the day...

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Helpful?
Thank shameles
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear shameles, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as we always look to provide only the highest standards of customer care. We were sorry to see...

Weston-super-Mare, United Kingdom
Reviewed 2 days ago NEW

We stayed here as a Birthday visit for my 5 year old daughter and enjoyed our two day trip in the park! We arrived at the hotel at approx 9am and they were able to check us in and advised that the room wouldn't be ready until 3, which was fine. I was quite glad we checked in when we...

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Helpful?
Thank Gary_and_Sarah
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear Gary_and_Sarah Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We absolutely loved reading...

Essex, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for one night and really was lovely service was amazing as soon as we arrived and checking in was easy as could be. The bar staff were nice and the evening entertainment was also good. The rooms were clean and very nicely themed and not far away from the monorail to get to the park, would stay here...

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Helpful?
Thank harrietsmi12
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear harrietsmi12, Thank you for taking the time to leave a review on Tripadvisor in relation to your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We have...

Reviewed 1 week ago via mobile

Stayed here with my son for a weekend visit to Alton towers. Very pleased to report that the hotel well exceeded my expectations. All the staff that we had dealings with were warm friendly and efficient. A small problem we had with the bathroom handbasin was dealt with quickly and effectively. Our room was themed in a very quirky way...

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Helpful?
Thank Ray R
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear Ray R, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We absolutely loved...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

This is the 7th time staying at this hotel. Stayed at the Alton towers hotel this week with my family. Had a great time in Splash Landings and the theme park. However the atmosphere was ruined when I returned to my car to find some half wit idiot parked over 2 spaces near my car and damaged my car door...

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Helpful?
Thank MartW2011
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear MartW2011, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as we always look to provide only the highest standards of customer care. We were sorry to see...

Carlisle, England, United Kingdom
Reviewed 1 week ago

Stopped in Splash Landings hotel previously but this time it was closed due to a refurb so not an option this time. Stopped at the Alton towers hotel, staff friendly, helpful, and always a warm welcome over the three days. I wrongly presumed that because the Splash Landings Hotel was closed that some of the child friendly entertainment would be...

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Helpful?
Thank Donna W
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear Donna W, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and we love hearing about all of the aspects in which you managed to participate in within...

Edinburgh, United Kingdom
Reviewed 1 week ago

I'm not sure where to start with this review. On arrival, staff could not have been more friendly. Both the welcome host and the guys on reception. We were too early to check in but you are able to leave your luggage with a gentleman, who kindly puts it in your rooms when they are ready. The rooms...let say are,...

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Helpful?
Thank ChloJakes
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear ChloJakes Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as we always look to provide only the highest standards of customer care. We were sorry to see...

London, United Kingdom
Reviewed 1 week ago via mobile

Took my two kids, one year old and a two year old to the resort for my birthday.The moment they walked into the artic room their faces wer full of joy and surprise. That alone was worth going. The staff very helpful, thank you to you all making our stay a pleasant one. My kids did not stay up to...

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Helpful?
Thank omar j
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear omar j, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such a fantastic experience with us and that you enjoyed your visit so much. Thank you once again and we hope to see you at Alton Towers Resort again soon!...

Reviewed 2 weeks ago via mobile

Stayed for one night very clean and quiet. You have to book breakfast and dinner on arrival the choice if your fussy is a little limited and is expensive but it was nice. Breakfast wasnt enjoyable unfortunately but they do have continental as well as cooked. Staff lovely. Would stay again but would probably look into other places to eat...

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Helpful?
Thank Jennifer R
AltonTowersCS, Customer Services at Alton Towers Hotel, responded to this review

Dear Jennifer R, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such an enjoyable experience with us. Thank you for your very kind comments about our fabulous staff, and we hope to see you at Alton Towers Resort again soon! Best...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more   less 

Additional Information about Alton Towers Hotel

Address: Farley Lane, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: $238 - $510 (Based on Average Rates for a Standard Room)
Number of rooms: 175
Reservation Options:
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Also Known As:
Alton Hotel Tower
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Questions & Answers

Here's what travellers have asked, with answers from Alton Towers Hotel staff and other travellers.
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Questions? Get answers from Alton Towers Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wait for the opening of cbeebies hotel if you have children”
DonnaW540, 17 May 2017 | Read review
“Floor 3 of the alton towers hotel have all the best themed rooms.”
PaulE654, 12 May 2017 | Read review
“Request a room away from reception to minimise noise from lots of people walking past your room”
lou2188, 8 May 2017 | Read review
“Arctic explorer rooms overlook car park.. so keep curtains drawn”
774KarenC774, 17 Apr 2017 | Read review
“Book a nice little B&B somewhere in the vicinity.”
CatherineLouise2015, 16 Apr 2017 | Read review
5 of 5
TripAdvisor
US$171* /night
View Deal
Booking.comUS$171
*Disclaimer
Prices are for 1 room, 2 adults
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