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05/11/2017 06/11/2017
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    Alton Towers Hotel

    Farley Lane, Alton ST10 4DB, England
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    05/11/2017 06/11/2017
    Traveller (956)
    Room & Suite (169)
    Dining (22)
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    Overview
    • Excellent37%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “moon voyage” (108 reviews)
    “explorer room” (77 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Water Park
    All hotel details
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    CBeebies Land Hotel
    89 reviews
    #3 of 5 hotels in Alton
     
    Alton Bridge Hotel
    154 reviews
    #1 of 5 hotels in Alton
     
    Splash Landings Hotel
    2,496 reviews
    #4 of 5 hotels in Alton
     
    Riversholme
    29 reviews
    #1 of 1 hotels in Rocester
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,684)
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    11 - 15 of 2,669 reviews

    Reviewed 1 week ago

    We stayed at the hotel for 1 night as part of my son's birthday present. The hotel is lovely and has everything you need for a short break. Unfortunately when we arrived for check in at 3:30pm our room wasn't ready. We had a drink...More

    Thank Emmajallen
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Emmajallen, Thank you for taking the time to write a review on TripAdvisor about your short break. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what...More

    Reviewed 2 weeks ago via mobile

    Alton towers park is great always have great days at the park but we decided to stay over in September in enchanted lodges for our first stay on site. It's was vile the lodge had never been clean from last people not even the beds...More

    Thank Sarah H
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Sarah H, Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guests. We apologise that we did not meet your expectations on this visit, please be assured all of...More

    Reviewed 2 weeks ago via mobile

    Ok so we've stayed here a few times and if we have the money it's our first preference. This time we came for scarefest. The hotel is ok. It can be crowded, it's showing it's age in a few places and when you look at...More

    Thank Steve T
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Steve T, Thank you for taking the time to write a review on TripAdvisor about your short break. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear...More

    Reviewed 2 weeks ago via mobile

    Checkin We smoothly but 3 members of staff that i came across presumed that you've been there before, know how it works and where everything is. I had to ask basic questions like how do i find my room? Is there entertainment board? Where is...More

    2  Thank SecretSurgery
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear SecretSurgery, Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guests. We apologise that we did not meet your expectations on this visit, please be assured all of the...More

    Reviewed 2 weeks ago via mobile

    This was the 4th time we have stayed at Alton Towers. We stayed in a Moon Voyager room at Alton Towers hotel. The room was fantastic. The view was great over looking the pond with the fountain. There was an Xbox in the room with...More

    Thank louisethompson173
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear louisethompson173, Thank you for taking the time to write a review on TripAdvisor about your short break. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what...More

    CBeebies Land Hotel
    89 reviews
    #3 of 5 hotels in Alton
     
    Alton Bridge Hotel
    154 reviews
    #1 of 5 hotels in Alton
     
    Splash Landings Hotel
    2,496 reviews
    #4 of 5 hotels in Alton
     
    Riversholme
    29 reviews
    #1 of 1 hotels in Rocester
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$215 - US$369 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Alton
    • Also Known As
    • Alton Hotel Tower
    Add Photo Photos
    Traveller (956)
    Room & Suite (169)
    Dining (22)
    Pool & Beach (7)
    Hotel & Grounds (723)
    Bathroom (47)
    Family and Play Areas (10)
    Nearby
    Alton Bridge Hotel
    154 reviews
    1.48 km away
     
    Riversholme
    29 reviews
    4.53 km away
     
    CBeebies Land Hotel
    89 reviews
    .08 km away
     
    Splash Landings Hotel
    2,496 reviews
    .14 km away
     
    Nearby Restaurants
    Alton Bridge Hotel Restaurant
    202 reviews
    1.48 km away
    The White Hart
    84 reviews
    1.37 km away
    The Crooked Spoon
    462 reviews
    .24 km away
    Rollercoaster Restaurant
    976 reviews
    .58 km away
    Nearby Attractions
    Alton Towers Spa
    309 reviews
    .08 km away
    Alton Towers
    13,106 reviews
    1.58 km away
    Alton Towers Waterpark
    2,360 reviews
    .13 km away
    Cbeebies Land
    776 reviews
    1.45 km away
    Ask a question
    Questions & Answers
    LottieLuLuHereford
    13 October 2017|
    Answer
    Response from lankylegs34 | Reviewed this property |
    I couldn't find any menus online. It may be worth calling the hotel and asking if they'll send you a copy. The restaurant in Splash Landings is buffet style so I think you could find gluten free options in there. Lots of... More
    0
    Votes
    Kayleigh H
    2 October 2017|
    AnswerShow all 7 answers
    Response from Dawn4910 | Reviewed this property |
    Have to admit I didnt see any but as i didnt wash my hair I wasnt looking for one. I am sure you could get one from reception if they are not provided
    0
    Votes
    LLear
    25 September 2017|
    AnswerShow all 4 answers
    Response from sezzylu | Reviewed this property |
    only in splash landing. you can buy a pass to use it though it's between £15.00 & £20.00 per person.
    0
    Votes
    Room Tips
    "Would not recommend !"
    Read review
    "As far away from the main areas as possible to avoid the noise"
    Read review
    "Arabian Nights room /Honeymoon suit is amazing :-)"
    Read review
    "Themed rooms are more expensive go for a more basic room as your not really in it much unless its for a..."
    Read review
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