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Alton Towers Hotel

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Traveller (1073)
Room & Suite (226)
Dining (24)
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Overview
  • Excellent37%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“explorer room”(89 reviews)
“moon voyage”(99 reviews)
“the secret garden”(578 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,822)
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2,807 results
Traveller rating
985
867
542
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542
244
169
Show reviews that mention
All reviewsexplorer roommoon voyagethe secret gardentheme parksplash landingswater parkalton towersevening entertainmentthemed roomsfamily roomsingle bedpirate shipmy daughterwoodland walksanta sleepovercbeebies landstandard room
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671 - 675 of 2,807 reviews
Reviewed 17 June 2016 via mobile

We recently stayed at the hotel for the first time in May this year (2015). The rooms in the hotel are a little dated with no safe or mini bar however given that we spent 80% of the time in the amusement park this was...More

Thank Stephen M
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Stephen M, Thank you for taking the time to complete a review on Trip Advisor for Alton Towers Hotel, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for...More

Reviewed 16 June 2016 via mobile

The hotel layout and structure is great and the photographs really do not do it justice. The ship/ centre stage really sets off the hotel and little touches like talking mirrors in the toilet are great fun. When we entered our room this was also...More

1  Thank Terry S
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Terry S, Thank you for taking the time to complete a review on Trip Advisor for Alton Towers Hotel, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for...More

Reviewed 15 June 2016

Went with the whole family ( that's me, my husband, two daughters, sons in law, five grandchildren aged 1 to 7) we oldies stayed at the hotel which was fine ( we are Disney regulars too!) the hotel staff were helpful, friendly and courteous. Our...More

1  Thank GrannyRubee
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear GrannyRubee, Thank you for taking the time to complete a review on Trip Advisor for Alton Towers Hotel, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for our...More

Reviewed 14 June 2016 via mobile

Having had issues with my previous visit I was offered a very good rate to return, this time staying in a Moon Voyager room. We checked in before the room was ready and left our bags while we headed for a day in the Park....More

1  Thank Uiop
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Uiop, Thank you for taking the time to complete a review on Trip Advisor for Alton Towers Hotel, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for our...More

Reviewed 13 June 2016 via mobile

We have just come back with our 8 year old daughter after a overnight stay at alton towers hotel. We spent the day in the park with my older daughter and husband and grandson and rather than driving back home after a full day in...More

2  Thank Sharon M
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Sharon M, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
US$195 - US$347 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$347 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1073)
Room & Suite (226)
Dining (24)
Pool & Beach (7)
Family and Play Areas (10)
Questions & Answers
Ask a question
Charlotte K
3 May 2018|
Answer
Response from David K | Reviewed this property |
There should be a fridge in the room but it will depend on your room standard. Drop them a note and ask the question..
0
Votes
h_ormond
11 April 2018|
AnswerShow all 5 answers
Response from Cefa21 | Reviewed this property |
Sorry for delay! Yes there is!
0
Votes
Kelly C
1 April 2018|
Answer
Response from David K | Reviewed this property |
Not sure but I would say no. Cost to a business of that size would be enormous. We all know how Sky like to negotiate on pricing.....not. Enjoy your day there’s lots to do and I sure of the bars on site may show the sport.
0
Votes
Room Tips
"Over looking the lake"
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"Rooms away from the centre of the hotel will be quieter"
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"An Absolute must go Resort"
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"Best theme park, Smiler room is the best room!"
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