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Hoar Cross Hall Spa Hotel

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Hoar Cross Hall Spa Hotel
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2,018 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
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Birmingham, United Kingdom
Reviewed yesterday NEW

Just come back from a 2 night break feeling very relaxed. All staff very friendly and nothing seems to much trouble particular thanks to Lizzie who gave us a tour of hotel and spa very knowledgeable with the history of the hall lovely lady. Service in restaurant very good food excellent. We had a lovely suite with airbath and nice...

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Thank monk53
Swadlincote, United Kingdom
Reviewed 2 days ago NEW

Hen day at the spa. A wonderful warm welcome from the staff who paid particular attention to the bride. Everywhere looked spotlessly clean. The pools were just the right temperature. Some of the party did the zumba class and loved it. Some others did aqua aerobics which was brilliant fun. The food was amazing - soup, pasta and cheesecake (there...

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1Thank maddyb75
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Maddyb75 Thank you for taking the time to post your feedback. I will take great pleasure in sharing this with the team who are working hard on improving our service level and making your visit special. We hope to see you again soon Kind Regards Richard Macklin Interim General Manager

Reviewed 2 days ago NEWvia mobile

My friend and i had voucher for spaseekers for Christmas, as we have been to hoar cross for the day we wanted to do a overnight stay. Got to the hotel about 1pm, checked in all ok, room wasn't ready until 2pm so we had a drink & dinner while we waited, which was lovely. When our room was ready...

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1Thank Vera W
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Vera W Thank you for taking the time to post your feedback. I am pleased the team were able to help you enjoy your stay and I will pass on your feedback to cat personally. We are soon to start a full bedroom refurbishment program and so in the future, when you have time, you will be able to...

Hertfordshire, United Kingdom
Reviewed 4 days ago NEW

My partner and I stayed at the hall last weekend for a short break. What a stunning place. I had been to the hall a few years before and since then they have made some stunning changes. The bar as you walk in is beautifully decorated with great food and great cocktails. The relaxation room is perfect with secluded areas...

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1Thank sallyjl26
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Sallyjl26 Thank you for your kind words. There have been many changes to the Hall in the last 2 years, some to the liking of customers and some have had reservations. However we are keen to gain as much feedback on all aspects so we can utilise this with our teams and continue to develop our service and product...

London, England, United Kingdom
Reviewed 5 days ago NEW

Went to Hoar Cross for the weekend and it was amazing, the welcomed us with smiles and couldn't do enough to keep us happy. I had a full body massage and that was excellent followed by a great lunch, dinner was really good too and walking around the grounds was very relaxing. Stunning place I recommend it I loved it...

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1Thank 288ant
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear 288ant The team and i would like to thank you for your feedback. it is a pleasure to be able to share this with the team to recognise the efforts they are making on service across all areas of the business. We look forward to seeing you again Kind Regards Richard Macklin Interim General Manager

Banbury
Reviewed 5 days ago NEW

Love this Spa, we went on a Wednesday/Thursday overnight. Have not been for 2 years so quite a few changes have taken place. The spa facilities have been improved on the hotel side & restaurants moved around. The spa was as usual excellent & the food/drink in the restaurant & cafe was lovely. We decided to have lunch in the...

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1Thank Middletonlass
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Middletonlass Thank you for taking the time to send through your feedback. i am pleased that in general you enjoyed experience and i would like to thank you for raising the concerns of the Sally Bee menu and the offering for those with dietary concerns. Your feedback has been passed to our Executive Chef who will review the menu...

Yorkshire, United Kingdom
Reviewed 5 days ago NEW

I spent three days to celebrate my Birthday at this great Hotel and Spa last week the 13th March 2017. This was my fourth visit in a tear and I must say it only gets better with each visit. The first thing you experience is the view of this grand house surrounded by the immaculate gardens when you drive through...

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1Thank Johnnydearmond
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Johnnydearmond Thank you for your kind words. I will share your experience with the team to reinforce the efforts they are continually making on improving our service standards, along with the continued investment to improve the facilities. We look forward to welcoming you back soon so we can help you enjoy another great stay. kind regards Richard Macklin Interim...

Reviewed 1 week ago via mobile

I have been coming to hoar Cross for 10 years now & sadly have to admit that it has lost its relaxing feel as we overheard staff telling customers that they are going for a hotel feel now & that is the case! The bedrooms are dated although they have made improvements around the rest of the areas apart from...

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1Thank Sue B
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Sue B Thank you for taking the time to send through your feedback. As a previous visitor over many years you will have seen many changes, especially in the last 2 years and hopefully overall you will note the investments and their improvements. Other projects we are currently finalising will be the full bedroom refurbishment program, which will span...

Lichfield, United Kingdom
Reviewed 1 week ago

I have been to Hoar Cross several times before and really enjoyed my stay. Myself and husband decided to go and stay overnight for a relaxing weekend, as we both own business and have had no time off for a long time. So a overnight stay is what we needed. On booking a upgraded to a suite with hot tub....

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3Thank Alison K
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Alison K Thank you for taking the time to send us your feedback. i will review internally the allocation of the room, as you have pointed out, above the wedding is not conducive to a relaxing spa break. i must apologise for this organisational error and will contact you separately to discuss your experience. Kind Regards Richard Macklin Interim...

Tewkesbury, United Kingdom
Reviewed 1 week ago via mobile

Attended a spa day with my friend and we were blown away with the high standards from the moment we walked in. The spa is spacious and well maintained with a good range of facilities, meaning if it is slightly busier spacing is not an issue and we never once felt crowded or needed to wait to use something. The...

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Helpful?
Thank SamanthaAE93
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear SamanthaAE93 Thank you for taking the time to write your review. We are pleased to be able to help you enjoy the extensive facilities and I am pleased the team helped you feel welcome. I will certainly pass your feedback on tp the team with a big thank you for their continued commitment to our service commitment. We look...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
We are a beautifully restored Grade II listed building. We Combine the pleasures of staying in an elegant English Stately Home with the facilities of a modern luxury spa resort, you'll be able to enjoy superb surroundings, fine dining and beautiful bedrooms suites and penthouses. Hidden away in 80 acres of English countryside, the spacious grounds have lakes and wildlife in abundance. Make use of the Tennis Courts, Golf course Practice Area & Driving range. We offer a variety of mouth-watering dishes and a host of therapies to wash away the stresses of everyday life. Treat yourself to a coffee or a slice of cake in the Oasis Cafe. We pride ourselves on our outstanding hospitality, so relax and let our dedicated staff take care of you. Winner of England's Leading Resort at the World Travel Awards for 7 consecutive years. ... more   less 

Additional Information about Hoar Cross Hall Spa Hotel

Address: Maker Lane, Hoar Cross DE13 8QS, England (Formerly Hoar Cross Hall Health Spa Resort)
Region: United Kingdom > England > Staffordshire > Hoar Cross
Price Range: $269 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoar Cross Hall Spa Hotel 4*
Number of rooms: 96
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Also Known As:
Hoar Cross Hall Health Hotel Hoar Cross
Hoar Cross Hall Health Resort
Cross Hall Hoar
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Questions & Answers

Here's what travellers have asked, with answers from Hoar Cross Hall Spa Hotel staff and other travellers.
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Questions? Get answers from Hoar Cross Hall Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are a great size.”
 of 5 bubbles Loryloo3, 4 Mar 2017 | Read review
“We did not stay at the hotel, we attended a mini spa day”
 of 5 bubbles 454bernadettem, 2 Mar 2017 | Read review
“Not at the back as its noise early in the morning”
 of 5 bubbles The-Harrison-Family, 27 Feb 2017 | Read review
“top floor with a balcony plus jacuzzi type bath”
 of 5 bubbles Timmide, 27 Feb 2017 | Read review
“Just don't stay....”
 of 5 bubbles Amy665, 27 Feb 2017 | Read review
5 of 5