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Mercure Burton Upon Trent Newton Park

450 reviews
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Traveller (96)
Room & Suite (23)
Dining (11)
Overview
  • Excellent30%
  • Very good26%
  • Average26%
  • Poor11%
  • Terrible7%
Travellers talk about
“newton park”(30 reviews)
“wedding venue”(14 reviews)
“amazing wedding”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (450)Write a Review
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All reviewsnewton parkwedding venueamazing weddingwaiting on staffwedding receptionfor sunday lunchlovely hotelfunction roombreakfast staffbit datedmaster of ceremoniesstandard roomshort breakprivilege roomafternoon teasophiespeeches
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11 - 15 of 439 reviews
Reviewed 7 December 2017 via mobile

I recently attended a Great Gatsby rhemed Xmas party here & was very disappointed. Our table was in 'The Conservatory' which meant we were unable to see the flapper girls entertainment, & really felt we were in the 'cheap seats' although they were not cheap!...More

Thank Jo S
Response from 018gm, General Manager at Mercure Burton Upon Trent Newton ParkResponded 11 December 2017

Dear Jo S Thank you for your comments regarding the event you attended at the Hotel. I am sorry you were disappointed and felt the need to express that on here without speaking to anyone at the hotel first. Sadly we cannot do anything about...More

Reviewed 3 December 2017 via mobile

Spending a wonderful night in this beautiful hotel. Rooms are clean and very comfortable with tea and coffee facilities, televisions, hair dryers and a trouser press. WiFi available throughout the hotel at no extra charge. Food was outstanding with lovely sized portions. Staff couldn’t be...More

Thank Ems902
Response from 018gm, General Manager at Mercure Burton Upon Trent Newton ParkResponded 6 December 2017

Dear Ems902 Thank you for your very kind comments regarding your stay with us. More importantly for me your kind words about my team. Danielle has been with us for a while now and Jordan and Faith are new additions to the team. I agree...More

Reviewed 27 November 2017 via mobile

I stayed for 10 days and it was perfect! Nice hotel, friendly staff, nice bar, good food, lovely room with plenty of space. A very tasty breakfast with lot to choose from. I can recommend it to everyone! And if you go there, say hi...More

Thank Filip C
Response from 018gm, General Manager at Mercure Burton Upon Trent Newton ParkResponded 29 November 2017

Dear Filip, Thank you for your very kind review on your extended stay with us. It was a pleasure to have you with you. I will most certainly pass on your comments to all of the team especially Luke. I hope to see you again...More

Reviewed 24 November 2017

Stayed here for a meeting. The building and grounds have so much potential but, as other reviewers have pointed out, needs some investment to bring it up to date. Most noticeable was the plumbing - hot water supply groaned and then spurted out from ta...More

Thank Maybeormaybenot
Response from 018gm, General Manager at Mercure Burton Upon Trent Newton ParkResponded 29 November 2017

Dear Maybeormaybenot Thank you for your review. I can confirm that our hot water and boiler system is currently in the process of being completely renewed. All works should be completed in January. Thank you once again for you review it is very much appreciated....More

Reviewed 16 November 2017

On arrival we thought that the hotel building looked tired and in much need of renovation - dirty stone work and rotting wooden window frames. The grounds were also in much need of a gardener. Drinks were priced above average, especially if you want a...More

Review collected in partnership with Mercure Hotels
Thank Jacqui P
Response from 018gm, General Manager at Mercure Burton Upon Trent Newton ParkResponded 17 November 2017

Dear Jacqui P, Thank you for your comments regarding your stay with us. I can assure you that the items you mentioned are part of a capital expenditure programme to be repaired. With regards to our gardens, we do have a garden who tends to...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Details
Price range
US$59 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$59 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (23)
Dining (11)
Hotel & Grounds (79)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
QueenieDevon
30 August 2017|
AnswerShow all 4 answers
Response from 018gm | Property representative |
Hi we are about 2 miles away and we can recommend some great taxi services no problem
1
Vote
karenandsam
17 March 2017|
AnswerShow all 7 answers
Response from JulieBrighton | Reviewed this property |
So sorry but I believe the answer is No.
0
Votes
Room Tips
"Depending on your mobility need to state on booking"
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"Bathrooms need updating, more electric sockets are essential in this technological age. Maintenance of..."
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"Floors are creaking on the higher floor."
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"Don't book if they have a wedding event."
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