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Mercure Burton Upon Trent Newton Park

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Overview
  • Excellent30%
  • Very good26%
  • Average26%
  • Poor11%
  • Terrible7%
Travellers talk about
“newton park”(30 reviews)
“amazing wedding”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (453)
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All reviewsnewton parkamazing weddingwaiting on staffwedding receptionlovely hotelfor sunday lunchfunction roombreakfast staffmaster of ceremoniesbit datedstandard roomshort breakprivilege roomafternoon teavenuetrentconservatory
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71 - 75 of 442 reviews
Reviewed 10 May 2017

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Review collected in partnership with Mercure Hotels
Management response:Responded 15 May 2017

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Reviewed 8 May 2017

ok where do we start, the tour was lovely but why did we come here? no atmosphere, I am guessing there is no staff training and after reading some of other peoples reviews how do they stay in business, it appears everything is everybody elses...More

1  Thank louiseholls
Management response:Responded 11 May 2017

Good afternoon louiseholls, Well here is your much awaited response. I am not sure exactly what you reviewing as the bacon was for another guest = and we did not run out of bacon - we had a substitute so that the guests did not...More

Reviewed 2 May 2017

After travelling for several hours we arrived and were greeted with " restaurant is closed you have to eat in the bar" we booked a half board package. The bar was not suitable to eat a three course dinner in as the tables were no...More

3  Thank stephen j
Management response:Responded 4 May 2017

Dear Stephen J, Thank you for your comments regarding your stay with us. The delightful thing about sites such as this, is that we get to respond back to you. Upon arrival you were politely informed that due to low numbers dinner for the evening...More

Reviewed 2 May 2017 via mobile

I was recently in Burton on a business trip and booked in at the Mercure. I have to say the grounds of the property are absolutely stunning, the view from my room looked out onto the rear gardens which was great to wake up to....More

Thank daryls1986
Management response:Responded 3 May 2017

Dear daryls1986 Thank you for taking the time to write about your experience at the Hotel. It is very much appreciated. I look forward to welcoming you back to the Hotel in the very near future. Kind regards Wilma

Reviewed 23 April 2017 via mobile

Comfortable and clean. Lovely firm bed. Gardens very relaxing to sit in and chill. Nice breakfast - orange juice particularly good. Staff very welcoming and friendly. Drinks in the bar a bit expensive !!More

Thank Alastair I
Management response:Responded 27 April 2017

Dear Alastair1 Thank you for taking the time to write about your experience at the Hotel. I am delighted to read that our staff were welcoming and friendly. I do take on board your comments regarding the bar prices, however they are competitive within the...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Details
Price range
US$72 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (97)
Room & Suite (25)
Dining (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Andrew S
6 February 2018|
AnswerShow all 3 answers
Response from 018gm | Property representative |
hi we do indeed, call the hotel direct on 01283 707501 to book direct.
0
Votes
QueenieDevon
30 August 2017|
AnswerShow all 4 answers
Response from 018gm | Property representative |
Hi we are about 2 miles away and we can recommend some great taxi services no problem
1
Vote
karenandsam
17 March 2017|
AnswerShow all 7 answers
Response from JulieBrighton | Reviewed this property |
So sorry but I believe the answer is No.
0
Votes
Room Tips
"Depending on your mobility need to state on booking"
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"Bathrooms need updating, more electric sockets are essential in this technological age. Maintenance of..."
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"Floors are creaking on the higher floor."
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"Don't book if they have a wedding event."
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