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The Crown Hotel

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Traveller (131)
Room & Suite (60)
Dining (2)
Overview
38 High Street, Stone ST15 8AS England See on map
AMENITIES
Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Meeting Rooms
Housekeeping
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (382)
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Traveller rating
46
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148
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LanguageEnglish
46
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68
148
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All reviews high street lots of character would stay again town centre full english breakfast
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1 - 5 of 381 reviews
Reviewed 3 days ago via mobile

Only stayed for one night thankfully. Pics on website looked lovely so when we booked it then said we were booked into ‘The Lodge’ part which isn’t lovely at all - very misleading & too late to cancel. The room was a decent size however...More

1  Thank purdie70
Reviewed 4 days ago via mobile

I am currently sat in room 12. The electrics have blown in our room after turning a lamp on. The night staff have been rude & unhelpful. Told to try the kettle in a different plug once they got the lights on. Nothing worked, no...More

1  Thank mrscomfy
Reviewed 5 days ago via mobile

Myself and my business partner stayed here for two nights. We arrived at ‘the lodge’. It was appalling. This should be sold/knocked down and just forgotten a bout. It was honestly depressing! We then moved to the main hotel which was ok - very clean...More

1  Thank Stay04407085048
Reviewed 3 weeks ago via mobile

Don't stay here it is so bad it is unbelievable. The place is so old and rundown. Damp and the smell of the rooms and toilet I was so sick. Booked in for 4 nights left after one night. Please don't stay in this place.

2  Thank blacksleach
Reviewed 4 weeks ago via mobile

Very dated hotel in need of urgent refitting. No food available-short staffed.No draught beer. Both rooms-the tv remotes didn't work.Heating on full-no control.1 bathroom had trickle shower.dirty kettle.damaged toilet seat.container catching leaks from roof.In the morning,the receptionist had an almost intelligible grasp of English.We have...More

2  Thank Richard P
Response from FionaV266, Manager at The Crown HotelResponded 3 weeks ago

I'm sorry to hear you caught us on an off day. We are currently under going refurbishment and also are now fully staffed and meals are available from 7am to 11pm. All our staff are fully trained and offer great customer service, I hope you...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Bar/Lounge
Meeting Rooms
Non-Smoking Hotel
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
42
Price range
US$52 - US$77 (Based on Average Rates for a Standard Room)
Also Known As
Crown Hotel Stone
Location
United Kingdom > England > Staffordshire > Stone
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
42
Price range
US$52 - US$77 (Based on Average Rates for a Standard Room)
Also Known As
Crown Hotel Stone
Location
United Kingdom > England > Staffordshire > Stone
Photos
Traveller (131)
Room & Suite (60)
Dining (2)
Nearby
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Questions & Answers
Ask a question
Mark T
10 December 2017|
AnswerShow all 2 answers
Response from redkiteuser | Reviewed this property |
They gave them to themselves ....... to be fair there isn’t a negative star rating system
0
Votes
Mark T
9 December 2017|
AnswerShow all 8 answers
Response from johninfrance75 | Reviewed this property |
Don't ever go there again. It is really important to read all the Trip Advisors reviews, discount the top 5% and the bottom 5%, and take the average view after that and book on those results. Personally I would never stay... More
2
Votes
brenmacStafford
10 March 2015|
AnswerShow all 5 answers
Response from qqq007 | Reviewed this property |
Dirty place
3
Votes
Room Tips
"Don’t bother"
771PatriciaS
12 Jul 2018
Read review
"In the main hotel the 2 rooms we were offered/stayed in were not good."
skippy20182020
6 Jul 2018
Read review
"get another hotel"
444richardy
10 Jun 2018
Read review
"Look elsewhere"
karentP7911ZF
6 Jun 2018
Read review
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