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White Hart Hotel

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6 Carter Street, Uttoxeter ST14 8EU England
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Traveller (133)
Dining (25)
Room & Suite (6)

About

#2 of 3 hotels in Uttoxeter
Location
Cleanliness
Service
Value
The White Hart Hotel - Uttoxeter's premier luxury, boutique venue. Featuring a la carte dining, full bar with cocktail mixologists.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Complimentary instant cofffee
Special diet menus
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Room features
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Business
Languages Spoken
English
354Reviews4Q+A34Room tips
Traveller rating
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Tracy H wrote a review 11 Jan
1 contribution
We booked our room in November for our wedding night and we were told that the cost would £110 or £120 (can't be 100% sure how much but it was over £100). I had seen an offer on Booking.com for £90, therefore they matched the price. Fantastic. We assumed breakfast was included but we rung back and checked and the hotel confirmed it was B&B. On arrival to the hotel we checked in and asked when breakfast was served, to our surprise we were told that they weren't serving breakfast at this time of year as it wasn't worth it for the very low number of guests that they had staying. On hearing this and after we had just paid the full amount of £90, we weren't very happy. The room itself was a bit dated but it was clean and comfortable. However an alarm went off across the road around 3.30am for an hour not the hotels fault but apparently it happens a lot. There was no rubber seal on the shower screen so the bathroom floor flooded. When we checked out there was nobody about at all to speak to about the issues, I had to walk into the kitchen and speak to the only person around which was a chef. The bar and dining area is lovely however we will not be staying here again and from our experience we cannot recommend the hotel.
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Date of stay: January 2022Trip type: Travelled as a couple
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Stacey wrote a review Dec 2021
1 contribution
Just back from a one night stay at this hotel with my partner and we loved it. Firstly, I had booked originally for the end of November but we had a positive covid test the day before. We missed the free cancellation but whoever i spoke to on the phone kindly rearranged it with no fee and kept it at the same rate. Parking was easy and they were kind enough to let us leave a car while we wandered around the next day. We had a few drinks in the bar and the barman was really friendly and makes a fantastic espresso martini. They squeezed us in for dinner but we decided not to eat in the end as we had had a few too many wines. There was a lovely atmosphere and the food looked and smelled delicious. We had a lovely big room with a comfy bed, it was spotlessly clean with a brilliant shower. Only minor issue is that we would have liked more pillows on the bed, but we still both had a great sleep.
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Date of stay: December 2021Trip type: Travelled as a couple
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Windsock wrote a review Dec 2021
Southend-on-Sea, United Kingdom62 contributions61 helpful votes
We had not read the TripAdvisor Hotel reviews before booking, and were quite shocked by the number of comments on noise. It was too late to cancel by time we saw these reviews so we had to grin and bear it. The room was fine, but the towel rail collapsed continually (we just left the towels on the floor) and there was no TV at all in our room. Otherwise loads of space. The hotel were unable to sort the tv out, but we were given suitable recompense. Music in the bar was over loud, but this seems to be the norm in Uttoxeter as nearly every bar was similar. Our room was up two high floors which meant that we heard no noise at all, which was much better that we feared. Hotel said it served breakfast till 11 on their food menu, but we were told it was till 10 only when we came down to breakfast at 10.30!. However Jenny was very helpful (thankyou!!) and sorted out something hot for us. All the staff were very helpful and an asset to the Hotel. Floors were incredibly slippery in the toilets. Surprising no one makes an anti slip floor cleaner! Parking was fine, and reception (the large lectern & area inside the door) was good enough. Hotel is not perfect, but not a bad price for a reasonable Saturday night in town.
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Date of stay: December 2021
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Sally H wrote a review Dec 2021
1 contribution
Went here as a large group. There was a few issues when we arrived regarding our pre order but was quickly resolved. Fantastic festive menu, the portion size was great. Lovely decor and staff were very welcoming. Would return in the future.
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Date of stay: December 2021Trip type: Travelled on business
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carl3135 wrote a review Dec 2021
1 contribution
I recently stayed at this hotel, on Saturday 20th November to be exact. First of all I feel that I must give a balanced view of this stay. First the good points I was out with a group of work colleagues having a few farewell drinks. The hotel on arrival was very nice, warm and welcoming. The room was also very nice and tastefully decorated, whilst not being overly exuberant. All the usual facilities, tea, coffee etc was nice to see. The bar area was welcoming and it was nice to see you selling the local beer. There was a barmaid who is a credit to the hotel, her name is Stacy, she looked after us really well and nothing was too much trouble. She was attentive, polite and knowledgeable. The food that was coming out of the kitchen looked really nice, unfortunately I did not pre book a table and the restaurant was full (this was my fault). We really enjoyed most of the evening, however there are a few not so good points also. Not so good points On arrival, there is no sign to state 'Reception' there was no one around to ask, so I ended up walking around having to ask where we check in? Once we managed to check in which credit to the person was seamless, we were given a welcome letter and our room key. My wife and I went to our room, I then read the letter which stated that as you use Parking Eye we had to input our vehicle registration in the bar area, I went down to look for this, again wondering around in an aimless state as again no one around to ask. A person that informed me that this was not necessary. did not know him from Adam. How confusing!! Might I suggest that if this is no longer required it is removed from the letter! There was a barman who was working with Stacy who was the total opposite of her. He was rude, just slammed the drinks on the bar when we ordered them, and we stood there waiting t be served whilst he just stood there with his arm on the counter staring into space, looked like he did not want to be there in my opinion. We had to call to 'wake' him to get served. Total loss. There was another part of the letter that stated that the music would stop at midnight, the singer did in fact stop at midnight, however not long after there was club sounds reverberating through the hotel. This continued till around 2.30am, this is not acceptable when stated a midnight finish. Our sleep was as you can imagine not good. We came down for our breakfast to be shown to a table by what looked like a member of the public! we were expecting a decent breakfast based on the look of the evening food that was served the night before. How wrong could we be. The bain-marie was not turned up high enough, this impacted on the food that was being held in there. There was also a space in the bain-marie so any heat generated was just escaping from this thereby having an impact on the food being stored there. The bacon and beans were barely warm, the sausages were a little better, no sign of any eggs. or the offer to cook any. We chose to then have crumpets out these in the toaster, low and behold the toaster was not working, the person who showed us our table told us this has broken, so not even a hot crumpet!!! There was what I would call 2 staff 'working' in the morning, not that you would know that. The other one was walking around with a tea towel hanging over her shoulder, this along with the bain-marie food temperatures is a food safety issue and one that has to change. Having worked in the food industry for all my working life I feel that as good as the hotel portrays itself it really lets itself down with the detail of staff, their absence, indifferent dress and food safety / quality at breakfast. I would like to offer you some recommendations, you may choose to ignore these or may be open minded to read these and possibly make some positive change for the benefit of the hotel, staff and its most important commodity, its customers. It would be nice to know who works there so maybe a simple dress code that identifies the staff from the general public would enable people to have a visible point of contact. This would also go along way to improving 'first impressions'. Tea towels are not for hanging over a shoulder, perhaps a little more attention over this and how the staff portray themselves would be of a benefit to them, a simple type of uniform would also give staff a purpose and a reason to be better. The food on offer should be hot, no matter how long it has been there. and if you can order eggs then this should be stated as this point was unknown. If a welcoming letter is given it must be relevant and truthful and not filled with incorrect / out of date information. You have done a fantastic job of your rooms, evening meals etc now you need to do the same with your front of house / breakfast offerings. Please accept this as constructive as I would like to visit again in the future as there was a lot of good points. But you can turn good hotel in to a great hotel, which is good for the business.
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Date of stay: November 2021
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PRICE RANGE
US$115 - US$128 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandStaffordshireUttoxeter
NUMBER OF ROOMS
21
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Frequently Asked Questions about White Hart Hotel
Which popular attractions are close to White Hart Hotel?
Nearby attractions include Horse & Dove (0.1 km), Society & Manhattan's Bar and NIghtclub (0.2 km), and Uttoxeter War Memorial (0.2 km).
What are some of the property amenities at White Hart Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at White Hart Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to White Hart Hotel?
Conveniently located restaurants include BEAR Uttoxeter, Mario's Cafe, and The White Hart.
Is White Hart Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Uttoxeter.
Are there any historical sites close to White Hart Hotel?
Many travellers enjoy visiting Shugborough (14.6 km), Tutbury Castle (12.7 km), and The Old Manor (9.5 km).
Is White Hart Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.