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Pennyhill Park, an Exclusive Hotel & Spa

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1,837 Reviews from our TripAdvisor Community

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There are newer reviews for Pennyhill Park, an Exclusive Hotel & Spa
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Showing 1,807: English reviews
Reviewed 3 weeks ago via mobile

The girls treated me to a spa weekend for my birthday. Upon arrival we were greeted warmly and checked in. We were hoping to book spa treatments and a meal in the restaurant, but both were fully booked. Unfortunately these weren't offered upon booking and we were advised that we could book on arrival. The spa is spacious and allows...

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Helpful?
Thank Diana J
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Dear Diana Thank you for your feedback and sincere apologies that you and your friends were unable to book treatments on arrival but pleased that you were able to fully utilise our extensive spa facilities. We hope you will return and would definitely advise booking treatments/restaurant in advance to avoid disappointment. Kind Regards Julian

London
Reviewed 3 weeks ago via mobile

This is a hotel which is well ran with professional staff but some niggles which really let it down. For the price you pay which is high the experience should really reflect this. Pros * probably best spa I've been to with fantastic and well maintained facilities. The choice of steam rooms and saunas is great * the latymer is...

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Helpful?
1Thank HappyGuest1976
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Thank you for your review and I am so sorry that we missed your request for non feather bedding. We will add this to your booking profile for your next stay. We do have air conditioned rooms so please do mention this on booking and we will do our very best to accommodate. We look forward to seeing you again....

London, United Kingdom
Reviewed 3 weeks ago via mobile

Did the lazy Sunday deal - 23 hours with breakfast and use of spa - as our usual anniversary treat. Upgraded on arrival - possibly due to influx of England rugby and Sky etc cavalcade. The room was faultless, with an upstairs area which had a circular lounger/bed thing. Presumably for younger energetic guests?!?!? The spa was excellent as always,...

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Helpful?
Thank Nige0505
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Dear Nigel Congratulations on your recent anniversary and I'm delighted that you enjoyed your suite and the exciting addition to the breakfast menu! We look forward to seeing you next year. Kind Regards Julian

Reviewed 3 weeks ago via mobile

Had an absolutely lovely night, the hotel is beautiful, the room was exquisite and the service provided by Suzie and the reception staff was outstanding. I cannot fault the service, delicious breakfast and the spa experience which was unforgettable.

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Helpful?
Thank Si G
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Dear Si The pleasure is ours! Thank you for such superb feedback and we look forward to welcoming you back in the near future. Kind Regards Julian

England
Reviewed 4 weeks ago via mobile

Very much enjoyed s cream tea at the above. Food was very good, so much choice, including teas available. An experience not to be missed. Only moan was the place was very cold. Wonderful venue for a wedding reception, especially in the summer months as the site is very picturesque. Staff are also very friendly.

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Helpful?
1Thank maebug
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Thank you for you feedback. In addition to a wonderful setting, afternoon tea in the Ascot Bar is a real treat and our team are happy to provide a box for guests to take home their cakes if the selection proves to be too generous! My apologies for the temperature and trust this not hamper the occasion. Kind Regards Julian

Reviewed 4 weeks ago via mobile

My wife and I stayed at pennyhill park from Friday to Sunday, we knew we were in for a treat from what friends and family had told us that had previously visited but what we actually experienced was absolutely out of this world, it far exceeded our expectations in every department. If you're after complete luxury, indulgence, peace and something...

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Helpful?
Thank Nick J
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Dear Nick Congratulations on your 10 year anniversary and thank you for choosing Pennyhill Park to celebrate. I'm delighted that every aspect of your recent stay was able to surpass expectations and we look forward to welcoming you back in the future. Kind Regards Julian

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

Fantastic spa.probably wouldn't be beaten. However you need to remortgage to stay at pennyhill. My advice is everyone should visit pennyhill park at least once whilst on the planet.May I add great food as well.

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Helpful?
Thank A TripAdvisor Member
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

We greatly appreciate your excellent feedback. Kind Regards Julian

Bracknell, United Kingdom
Reviewed 4 weeks ago

Lovely lunchtime with friends for a special work lunch, looked after by an amazing team who had every little detail covered. The food and wine excellent, the service 5 star. slight communication problem with drinks order, Guinness was asked for yet another stout was served which I did not like, when asked for a different beer they yet again served...

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Helpful?
Thank RichyTuckett
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Dear Richy You are absolutely right and I have shared your comments with the team. I am pleased that you enjoyed the lunch overall and hope to welcome you back soon. Kind regards Julian

Reviewed 4 weeks ago

We booked pennyhill for our wedding anniversary weekend break. Brilliant place to get away for a relaxing break. Spa was a very relaxing experience with female and male steam room segregated. Booked a relaxing therapeutic massage, which was great! Dining was excellent. Hotel was very clean. Friendly and very helpful staff. Would definitely go back again. Thank you

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Helpful?
Thank Mhsof
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Thank you for choosing Pennyhill Park for your recent anniversary celebration and delighted to hear that your spa treatments and the extensive facilities in Thermal Heaven contributed to such a relaxing weekend break. Kind Regards Julian

London
Reviewed 4 weeks ago

This is the spa location to beat all spas! Fabulous amenities and superb food. What more does a girl want? There are eight pools, some heated to 36 degrees. The staff are very friendly and helpful. I've been to many spas around the UK but this one is exceptional. You must try it.

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Helpful?
Thank spa_queenlondon
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review

Dear Spa Queen Praise indeed! Our Spa Team will be delighted. Thank you for submitting such excellent feedback. Kind Regards Julian

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Pennyhill Park is a magnificent country house hotel in Bagshot, Surrey, set amongst 123 acres of gardens and parkland including a 9 hole golf course. This five-star luxury hotel offers everything from unmatchable luxury spa breaks and treatments, afternoon tea in the Ascot Bar, lunch and dinner in The Brasserie and is a perfect venue for weddings, conferences and special occasions. ... more   less 

Additional Information about Pennyhill Park, an Exclusive Hotel & Spa

Address: London Road, Bagshot GU19 5EU, England
Region: United Kingdom > England > Surrey > Bagshot
Price Range: $441 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pennyhill Park, an Exclusive Hotel & Spa 5*
Number of rooms: 123
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Also Known As:
Pennyhill Park Hotel And The Bagshot
Pennyhill Park Hotel And Country
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Questions & Answers

Here's what travellers have asked, with answers from Pennyhill Park, an Exclusive Hotel & Spa staff and other travellers.
18 questions
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Questions? Get answers from Pennyhill Park, an Exclusive Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kempton Park Suite is lovely.”
 of 5 bubbles katieg433, 29 Nov 2016 | Read review
“If you like contemporary designs ask for a refurbished room when booking.”
 of 5 bubbles Aquee, 26 Oct 2016 | Read review
“Allow time the next morning to revisit the spa an swim in the outside pool”
 of 5 bubbles fionak549, 26 Oct 2016 | Read review
“If you want to find it and your way back to reception ask for one close to reception.”
 of 5 bubbles DJRBristol, 14 Oct 2016 | Read review
“Arrive at the spa early”
 of 5 bubbles BarbaraR58, 8 Oct 2016 | Read review
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