We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frensham Pond Country House Hotel & Spa

1,200 reviews
Save
Traveller (292)
Room & Suite (66)
Dining (27)
Overview
  • Excellent54%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“garden room”(27 reviews)
“events manager”(21 reviews)
“afternoon tea”(59 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,200)Write a Review
Filter reviews
1,184 results
Traveller rating
625
297
135
63
64
Traveller type
Time of year
LanguageEnglish
More languages
625
297
135
63
64
Show reviews that mention
All reviewsgarden roomevents managerafternoon teastunning locationoverlooking the lakechristmas lunchthe main hotellovely settingexecutive roomwedding receptionbar areasandwicheswedding venuestayed here for one nightbreakfast was excellentcooked breakfastfull english
FilterEnglish
Updating list...
1 - 5 of 1,184 reviews
Reviewed 3 days ago via mobile

The room was lovely. However it would have been nice to have been advised in advance that major renovation works were being undertaken and the spa did not open until March. The review from the garden room was of a building site (attached photo). On...More

1  Thank Hp6605
Reviewed 5 days ago

out on a walk we decided to stop by at frensham pond hotel with our visitors.we ordered at the bar- that was painful as the trainee waitress barely spoke or understood english. she didn't know what she was doing and should have been shadowing someone...More

Thank sheri m
Reviewed 1 week ago

We arrived early evening on Friday, very dark so couldn't really see our surroundings, Check in was easy, friendly and we felt happy . We had booked a garden room, very spacious, clean and modern, loved it. The bathroom with shower was sleek and modern...More

Thank LondonScooper
Reviewed 1 week ago via mobile

Room was lovely the food was excellent and the staff very friendly and helpful. On arrival we found we’d made a mistake and booked a twin room, luckily the staff at the front desk where very helpful and not only gave us a double room...More

Thank gncpt
Reviewed 1 week ago

Rooms were really comfy and spacious. Great shower in bathroom. The only negative comment I can make is that the breakfast was a bit cold and some of th eitems under cooked. Other than this, everything was lovely!

1  Thank EmilyCL71
View more reviews
PreviousNext
123456237
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$96 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (292)
Room & Suite (66)
Dining (27)
Pool & Beach (4)
Business Centre & Event Rooms (31)
Questions & Answers
Ask a question
Dhruvkhatau
12 February 2018|
AnswerShow all 3 answers
Response from tony r | Reviewed this property |
Hi it’s a little over 4 1/2 miles about 10-15 mins in a car. If your going to use a taxi make sure you book in advance and get a confirmed price as it varies from company to company.
1
Vote
TigerPerry68
18 October 2017|
AnswerShow all 6 answers
Response from subrit64 | Reviewed this property |
I would suggest, that if you can, you cancel this booking and go somewhere else. The location is lovely, once you find it, but my husband and I were very disappointed with our stay. The room was nothing special, the bar food... More
1
Vote
938annie
26 February 2017|
Answer
Response from mala694 | Property representative |
Dear Annie Thank you for taking the time to chat with me on the telephone today. I can appreciate your frustration that you could not dine in the main restaurant due to a function. I have reserved a table in the Drakes... More
0
Votes
PreviousNext
123
Room Tips
"Just decide on your budget."
Read review
"Try to get one of the inside quites Rowan and Willow are both lovely"
Read review
"A new Spa is opening mid March 2018. All rooms are good, but select a room with a view of the lake if you..."
Read review
"We were in the annex big. All rooms are similar, and in a quiet location and accessible. Top rating for..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing